Sofitel Bogota Victoria Regia

excellent

Great staff, great dining, lovely rooms

Wonderful staff! Great restaurant and location can’t be beat!

Great and safe location! The breakfast buffet is nice. Rooms are decent in size and amenities are nice. The only problem is that the beds are extremely uncomfortable. Our bed was really stiff and poor quality. We left with back pain. The property is nice overall, but we would stay again just because of the bed.

It's an excellent hotel, great service, The people are very nice and helpful

We stayed at this hotel during a multi-city trip to Colombia as a couple. Check in process was quick as there was only one person ahead of us and our room was ready when we arrived. The person at front desk let us know about the restaurant on site as well as different options available to us around town. Our rooms as located in a quiet section that faced a residential courtyard. I found the room to be a bit too dim, but I think that was The ambiance the hotel was going for, and the bathroom provided better lighting for me to see and get ready in. We enjoyed the L'Occitane products that the uses as well. We went to the bar twice, once for pre dinner drinks and another time for lattes. Both times we received great service. The location is perfect walking distance to many other restaurants and to see the city in general. Unfortunately for us, the check out process wasn't as smooth as the check in process. The hotel double charged us for the room although we pre-paid in advance. In order to reverse the charges, the hotel wanted a physical credit card which then caused us to cut it very close to making our flight home. It was quite a debacle. Overall, we had a good stay (minus the check out) at the Sofitel Bogota Victoria.

Perfect