Rachid
September 16, 2022
When we arrived at the place they did not have our room and there was none available. The reception person's mistake was that they could not prepare one.
Confirm my arrival time and since check-in is 24/7, I arrived at the site at midnight to inform me of the situation.
They did not return money and requested to be there in person, which was not the case when they were there.
The owner of the place or head of the Front Desk never answered the phone, I had to leave at 2 am to look for a hotel at that time in a taxi.
The worst experience of my life in a foreign country at 2 am looking for a room.
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