Living Hotel Kanzler Reviews

Everything is fine.

乾淨衞生，不不交通便利，早餐豐富！

위치가 좋고 쾌적했습니다.

設施：比較舊，但齊全 衞生：乾淨 環境：安靜 服務：OK

I had a Super bad experience! There is nothing nice to say about that horrible place! There was a very bad smell both in the corridor and the room! My room was on underground floor and there was no logic in numbering the floors! I was pregnant and I had to stay underground!!!!! The room door was stuck for more than 3 times during my 3 night stay! Someone else’s individual booking cancellation fee was put on other individual’s room, which is insane!!!! And the face of the person on reception was so ignorant that I cannot explain! The hotel’s location is quite bad, as you have to spend a lot of time to get to the center! Avoid this place!

It is already the second time that I stayed in the Living Hotel Kanzler in Bonn and in both cases I enjoyed it. I love walking and this hotel has an excellent location from which everything is so close: be it a historic center, bus/train station, a promenade along the river, my business partner locations... I also appreciate that each room has a fridge, a kettle, a coffee-maker. Or that there is also a table that I can use when I need to work. I do not need to say that rooms are spacious and clean and that the hotel personnel is very friendly and supportive.

Great classy hotel. Wide and spacious parking. Great location. I stayed many months in the hotel for work. I liked everything. Disadvantage was that often I was getting a room not suitable for a long-stay customers. I changed my room several times due to it was inconvenient in case you stay months long. Otherwise good place to stay.

Highly unpleasant experience mainly because of a unfriendly, disrespectful and condescending service. You get the impression that this is a place where the management only cares about making as much money out of their customers as fast as possible. There is zero investment in the hotel. I have never seen such disgustingly stained carpets and smelly old rooms. We had to go like 10 times to the reception as our door lock was not working. Be prepared to receive highly abused calls from the reception if you happen to leave your rooms 10 minutes late at check out. I feel ashamed being German considering what foreign visitors will think of German hospitality after staying in this place.

Excellent location, close to public transportation and a short walk to the UN campus and to the downtown. The room was very spacious and I even had a lovely little terrace. The hotel was very clean and the staff was incredibly friendly and helpful.

1. The machine outside the door to swipe the hotel key was not functional --- and this was apparently known to the staff, but no sign was put outside. 2. The call button on the same machine was also not functioning. We tried MULTIPLE TIMES. Again, no sign put outside of this malfunction. 3. I called the number indicated, the line was ringing but then eventually rerouted to a gentelman. After verifying that I am indeed a checked in guest to the hotel, i was transferred to the front desk, where it was later on picked up by somebody else saying his colleague was on the phone and will attend to us shortly. We stood outside in the cold for 30 MINUTES and still NO ONE had appeared to be in the front desk, although it should be manned at all times espeically when the malfucntion of the machine is known!! 4. We found the BACK DOOR WAS OPEN !! and was able to make our way in the hotel. Looking in the room behind the front desk there was one person JUST SITTING THERE. He claims he never recieved a call and claims he did not hear us knocking and banging at the front. 5. We informed him that the machine was not functioning, which he confirmed he already was aware of. We informed him that the bell was not functioing and he had little to no concern on this matter. We informed him of the calls, and he denied ever receving or hearing any calls come through.

We had a very disappointing extended stay here. The condition of the rooms fell below our expectations, and we had numerous issues with maintenance, cleanliness and service. I cannot recommend staying here, especially for longer stays.

Could not of been nicer or more efficient other than the minor niggles as follows 1/ Only getting one sachet of hot chocolate each day for a double room. Despite requesting another was advised by the person servicing the room that this was not possible! Really!!! 2/ Provision of bathroom scales was a nicetouch, just a pity the the battery was flat and regretably my language skills were not up to making the hotel aware of this. Neither of these points detracted from a very pleasant experience THANK YOU

This was our second visit to this hotel. We were in room 103, one of their deluxe rooms which had a living area and a small kitchenette. Our adult daughter was with us. She had a fold up bed which was put up in the living area - it wasn’t the most comfortable. The room, along with all areas of the hotel was very clean. Nepresso coffee machine in room. Complimentary water was appreciated. Complimentary coffee was available in the reception area. Hotel is a 2min walk to the underground train which takes you quickly into the city centre. Breakfast was good though hot options were limited to bacon and eggs. (Baked beans were available on one of our three mornings). Staff were all very pleasant and helpful. We would return to this hotel.

Stayed at the Kanzler for 4 nights on a recent business trip. It certainly is a homey place and has a very nice old-fashioned atmosphere. My room (212) was quite spacious and functional. It had good natural light, a desk to work at, and the Internet connection was problem-free. Typical of many European hotels, the bed was rather spartan and narrow in one corner. The carpet was a bit worn out. The lobby has good style with a spiral staircase leading up. There are also all the pictures of the (West) German chancellors and presidents (Olaf Scholz has not yet made it), which provide interesting historical reading (I didn't remember that Willy Brandt, important as he was, only served for 5 years, 1969-1974). The breakfast was excellent, especially for us northern types who enjoy a solid savory breakfast with breads, cheeses and cold cuts. There's a nice bar as well as a restaurant, although I did not try the latter. Apart from that, there are no restaurants or bars in the immediate vicinity of the hotel, which is close to the university. I ended up walking to the old town on three of the nights -- about a 20 minute brisk walk. My meetings, on the other hand, were with German institutes and the UN, which were about another 20 minutes' walk to the opposite direction. I was initially frustrated with the location but, given the above, maybe it was a good compromise -- and one could walk along the beautiful riverside. I also want to acknowledge that the youthful staff at the reception, as well as those working in the bar, were extraordinarily friendly and helpful.