Isle of Capri Casino Hotel Boonville

Wow used to come often but last time in 2022 it was terrible. I decided to give it another shot. Even worse. Stood to be seated at BrewsBrothers and the manager came by twice in a ten minute period to check the computer but I was never seated The 12 year old hostess finally shows up with an attitude and says I was helping a waitress. I had walked around the corner to see ten people in the kitchen standing around. The ****** was a joke. 50% of the machines were off line. The week of the Fourth and they are apparently out of business. Yes I lost, but left long before I reached my allotted loss. TERRIBLE. Hotel staff was amazing.

I made a reservation the first time and paid for it once, To not even get a confirmation number, that was with ******* then I tried to Travelocity, I made a second reservation and their itinerary or confirmation number was too long for them to type into their computer to confirm my room. My room was up ,on her screen and she was unable to confirm it but I was told I could pay for it again. I explained I wanted to speak with a manager or supervisor to come to some kind of resolve . I am now in almost $400 deep. She told me she would call security or pay again . She said she was not giving me a free room. So I went and got security .but with no refund to my second and paid for room already which was a king suite. I contacted Travelocity and they refunded my money which will now take up to 2 weeks. I slept in the ****** parking lot where I was assaulted that evening . That was my first booking ever at the ****** and it would have been my first official stay. Until I speak with some one in the company. That will be my only stay

Unfortunately I won’t be coming back. The hotel is very dated with stained carpets. We got a handicap accessible room, that only had horizontal bar next to the regular tub, The ****** was a true disappointment. Half, if not more, of the machines were not in operation and the machines that were, were also dated.

We were “passing through”, but found the room clean, comfortable and pleasant. We did not appreciate the $10 additional charge for early check in (60 minutes).

Pleasant surprise. Spent one night here. Clean room and nice decor. Nothing fancy but clean. ****** has new machines …again clean and pleasant staff. Restaurant was very good. ****** now part of Caesar’s organization so was able to get a comped room.

We booked a 2 night stay at isle of Capri ****** Hotel in January 2024. We ate dinner in the Brew Bros restaurant and were sadly disappointed with the food. I ordered a salad with candied pecans, cheese, cranberries and a variety of lettuce greens. The lettuce greens were so large that they would easily choke a horse and it was impossible to slice through them to make them easier to eat. My hubby ordered the taco salad that we had had on a previous stay but it wasn't the same as last time - especially the dressing - definitely not the best taco salad we had ever had any more. Additionally, the price of the taco salad had sky rocketed - well above our daily budgeted meal allowance. We opt'd to eat at the Tradewinds for lunch the next day but were sadly disappointed as the menu for the Tradewinds now only consists of various chicken diskes. Hot dogs or hamburgers wre no longer available there. Who ever made this change certainly had their head in a bucket of worms. The customer base for the Tradewinds were not there anytime during our two day stay. To have such a restrictive menu without popular American menu choices to include hamburgers, hot dogs, and BLT's certainly pidgeon holes the available menu choices of Chicken, chicken and more chicken. It was two of the coldest days in Missouri with temperatures well below freezing and in the teens. However the thermostat in our room could not be adjusted and hovered at 62 making a very chilly stay. We had to get maintenance personnel to bring us an extra blanket and make adjustments to the temperature. You could hang meat in that room ...that's for sure.

The hotel room and hallways need new carpeting. The room itself needed a deep cleaning. The toilet paper holder was even grimey. The bed was comfortable, but the pillows were too soft. We did get a comped room, but we gambled a lot, too, so you would like to enjoy your stay there. It is a Caesar's property and needs a renovation to reflect the ownership.

Very satisfying allowing us to have freedom to walk around and enjoy all the things that we enjoy. I would recommend anyone who wants a getaway as a couple to come to Boonville Missouri and get to know one another or even know one self. It is full of surprises.

Again the isle of Capri Boonville was a bust this time they took $10 out of my checking account three weeks after we had stayed. Nobody knows why the manager hasn’t gotten back with me the vending machines on every other floor do not work they have not worked for several the last several times we’ve been. The rooms you can clearly tell aren’t cleaned in detail bathroom mirrors were looked like they were clean with Clorox cleanup and the way the housekeeping staff says bless you and want you to leave a tip in an envelope. can you imagine if the isle of Capri Boonville took $10 out of everybody’s checking account they would be making lots of money wouldn’t they hum sounds suspicious to me.