Beachfront Station 2, Boracay Island Aklan, White Beach Path, Balabag, Boracay Island, Aklan, 5608, PhilippinesView Hotel Details
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Mandarin Bay Resort & Spa Guest Reviews
4.5/5
Great
63 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(63)
Positive reviews(58)
Reviews with photos/video(27)
Awesome stay(34)
Great service(30)
Delicious breakfast(14)
Great swimming pool(12)
Loved the beach(8)
Delicious buffet(6)
Close to beach(6)
Convenient location(5)
Negative reviews(5)
Lheezie
Grand Deluxe King
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 4, 2024
Overall hotel experience at The Mandarin Bay was nothing short of exceptional. Whether you're visiting for business or pleasure, this luxurious retreat is sure to exceed your every expectation. Can't wait to return for another unforgettable stay.
Leones
Premier Deluxe King
Stayed in May 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Jun 1, 2024
Mandarin Bay is great hotel breakfast is excellet location is the best
Anna Mariz
Grand Deluxe King
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 19, 2024
We love this hotel! All the employees were friendly, professional and great customer service. The resort itself is beautiful and it was a perfect location right in front of the beach.. highly recommended.
SHIRLY
Grand Deluxe Twin Bed
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 10, 2024
This hotel is clean, ambiance was great and the best pool ever in Bora! Their food at La Fiesta restaurant was so good. We enjoyed having breakfast their every morning during our stay.
All the stuff are friendly and professional. They attend to our needs right away and pro actively.
I highly recommend this hotel at Boracay. We will stay at this place again once we come back to Bora.
Shout out to the following staff :
Coleen, Andrea and Chris from Guest Services
Junry from La Fiesta
Sam and to all the stuff I cant remember the name.
Keep up the good work. More Power.
Tania sal
Grand Deluxe King
Stayed in Mar 2024
Couples
16 review
5.0/5
Outstanding
Posted on May 8, 2024
My stay was extremely pleasant . The hospitality of the staff was on point. Literally everyone was there to make u feel best and comfortable. The breakfast buffet was amazing. The beach was just at a arm distance and one of the most beautiful view while having breakfast outside tall palm trees and clear blue beach. Rooms were spacious clean and modern. The hotel pool was pleasant to spend time for chilling with relaxing music and no noise from the beach. Hotel was on st 2 beach and had many nice bars restaurants and diving option on walking distance. The whole beach stip frm st 1-3 is walkable. Love the hotel i will definitely visit it again. One of best stays! The staffβs pleasantness and hospitality again was remarkable.
Juan miguel
Junior Suite
Stayed in Feb 2024
Couples
19 review
5.0/5
Outstanding
Posted on Mar 25, 2024
Highly recommended as it was the perfect hotel stay! Their buffet is also worth it. And do get an in room massage service.
JoJo2609
Grand Deluxe King
Stayed in Mar 2024
Family
53 review
1.7/5
Posted on Mar 24, 2024
is a new hotel but there is a bad smell inside the room from the toilet.
Kitty_lsl
Grand Deluxe King
Stayed in Jul 2024
Couples
3 review
4.0/5
Very Good
Posted on Aug 19, 2024
Overall the stay was pleasant however there was loud music blasting at the pool everyday. Would appreciate if the breakfast can be more variable and more international instead of just serving Filipino food. Staff was friendly and helpful. Good for family I guess.
BillyRay
Premier Deluxe Twin Bed
Stayed in Dec 2023
Solo travelers
10 review
4.7/5
Amazing
Posted on Dec 15, 2023
This hotel just opened on October and I must say, it did not disappoint. I would have rated 5 all in all but there are minor improvements. My overall stay was impeccable and I felt like a VIP. Thank you to all the staffs, Zephora who processed by checkout and late checkout request, the gentleman (I didn't get his name) who assisted me doing check in. The guards, the kuya who helped me with my luggage, and the lady who assisted me to my room you all deserve a 10/10 for customer service. Their VP Ms. Kaye even left a handwritten message welcoming me to the hotel which was personalized. The way that my was prepared was immaculate - very clean, spacious and the first hotel who offers Apple TV and iOS/Mac casting ππ». Everything is brand new. It's worth the money. Their breakfast was okay, but there could have been more selections. Their pool is π. I will definitely be back at this hotel. I hope that the staff will stay the same, humble, all smiles, and accommodating.
Recommendation: Create a member loyalty platform - I am sure your hotel will be famous as more travelers discovers what you offer.
+ Very prime location, 2-5 minutes walk to the white beach
+ Their staffs are superb in customer service
+ Worth every penny
+ Very spacious room, has a bath tub and veranda
+ Breakfast selection can be improved but I loved their main dishes
+ Free cute tote bag
+ Complimentary drinks were served right away
+ Wet cold face towels were immediately given
- Construction is kinda loud, but the room has a bit of sound proofing which helps.
- Minor: There's not flat iron or maybe, they can provide upon request.
Thank you to all of the staffs, you guys made my stay memorable, special, and I felt at home.
Katherine Gay
Grand Deluxe Twin Bed
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 25, 2024
The staff were so friendly & Nice. Good Location. Definitely will comeback again.
Alvin
Grand Deluxe Twin Bed
Stayed in Nov 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on Nov 10, 2023
For my 4th time this year in Boracay, at last, i felt that I am staying in a hotel and well-rested compared to the so-called β4-starβ chain of hotels in Boracay.
There maybe minor challenges but the Mandarin Bay management and the staffs are always extending their best to assist, if not surprising you with unforgettable experiences. They are constructive and open for improvements.
Kudos and more power to the ground personnel of MBRS.
S
Premier Deluxe Twin Bed
Stayed in Apr 2024
Couples
12 review
5.0/5
Outstanding
Posted on Apr 10, 2024
What an outstanding hotel with surreal customer service support! We had a blast! nice huge swimming pool, great breakfast buffet and one the best beachfront hotels in Boracay.
Guest User
Premier Twin Bed
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 26, 2024
Very nice hotel and good swimming pool we have a great time at hotel
Guest User
Premier Deluxe Twin Bed
Stayed in Dec 2023
Family
3 review
4.7/5
Amazing
Posted on Dec 30, 2023
Perfect location. Touching service attitude of all staff. Great quality of food in breakfast. Spacious pool and well maintained water quality. But bit disappointing dinner buffet. Lack of choice and BBQ cooking service( too burn even ingredients looks good). My room well made and clean, but view was opposite side room view(too close from balcony). Overall great and recommending who plan to visit Boracay white beach.
Hans-Juergen
Grand Deluxe Twin Bed
Stayed in Dec 2023
Solo travelers
17 review
5.0/5
Outstanding
Posted on Dec 17, 2023
This hotel just opened and is conducting a βsoft openingβ, with minor construction on site - itβs not disturbing at all, that some rooms are not finished yet.
The staff is awesome, super friendly and always helpful. The room is very big, the king size bed fabulous and the whole accommodations 5 stars worth. Breakfast and buffet are very good. Will definitely come back! Fully recommended and a real jewel at Boracay.