Pinnacle Boracay Reviews

Really enjoyed our stay at Pinnacle. Love the showers powerful and good temperature control, slight downside for water sipping through but all is good. It’s in close proximity to the beach so that was nice, however the part of the beach we were close to had a lot of seaweed. Breakfast was ok standard options which sufficed. We like the two Queen size bed per room setup. One of the thing that we were really thankful for is that they accommodated for our friend’s dietary requirements as she had to fast for the month of Ramadan.

We stayed here for three nights 9-12 January. We had an early check in at 2. Staff as usual are always friendly and helpful the free shuttle to and from D Mall was handy. Unfortunately the breakfast is not very appealing or something to rave about. Everything is cold they don’t have the burners on to keep the food warm. We got a good deal with Trip.com We plan to return in June hopefully there will be good rates and they will improve on their breakfast.

Far from Dmall but they offer free shuttle. Breakfast is typical but good. The rooms are sooo big didn’t expect that. (Comparing to Henann where we usually stay). Love the staffs, super accommodating! Especially the OJTs

The arrangement of the rooms is quite awkward. Although there is a balcony, when you go out, you will look at each other in the opposite room. There is indeed a problem with toilet drainage Take a shower and the whole room will be wet Apart from sharing the same beach with Lind, there is nothing good about it. no hairdryer The hotel shuttle to Dmall is only until 5 o'clock No advance notice Then the driver often goes out and lets you take a taxi. There were too few guests when I went there. There is no buffet breakfast at all. Breakfast is terrible. I suspect it’s because there are so few people. The chef just left work and let the apprentices cook whatever they want.

Very good hotel, service and everything else are good.

It feels like being humiliated to stay in this hotel, giving the worst room to the Chinese. I booked a balcony room with sea view, but it turned out that there was no light on the first floor, as if it was a room in the basement, and it was very damp when I walked in. I asked for a room change, but the result was an extra 600 yuan, which was given by Ctrip. I wanted to give Ctrip a thumbs up for the service, so that tourists who were far away from the country felt a touch of warmth. Only the attitude of the hotel staff is okay, after all, they are part-time workers. The ice cube face at the front desk feels that I owe it millions. The room that I paid for is not very good. The front of the balcony and the sea view was blocked by the hotel in front of the hotel. There is a problem with the drainage of the bath, the water spreads out, and it is difficult to go to the toilet. It is recommended not to recommend such a hotel to everyone, it is an obvious act of humiliating the Chinese.

The rooms are spacious and the staff are friendly and accommodating. Transport is provided during the day. The ambiance is nice and quiet. The only issue is that the restrooms needs privacy but overall we had a great stay and will definitely come back again.

The room was spotless and well-maintained, offering a welcoming and comfortable atmosphere. Every detail seemed thoughtfully attended to, making it a perfect retreat after a long day. The management was incredibly polite, ensuring a seamless and pleasant stay. Their warm hospitality stood out, as they went above and beyond to accommodate any requests and make guests feel truly valued. It was evident that they genuinely cared about providing an exceptional experience. Breakfast, while decent, was not the highlight of the stay. Though it met basic expectations, it lacked the variety or flair one might hope for in a standout meal. However, this was more than made up for by the excellent quality of the room service food. The dishes were well-prepared, delicious, and delivered promptly. Every bite reflected the care and attention of the kitchen staff, making it a memorable part of the experience. Overall, the combination of a clean, comfortable room, attentive management, and outstanding room service made the stay highly enjoyable. While the breakfast could use a bit of improvement, it was a small detail in an otherwise fantastic visit. This is the kind of place you’d be happy to return to for its warmth and excellent service.

It was a wonderful experience in boracay. The staff are so kind and friendly! The place is so relaxing and welcoming! And not over crowded the beach ! A wonderful place to stay in boracay ! It’s so clean and the staff are accommodating and always there for their guests need !

A beautiful place to stay. We really enjoyed with the staff being so friendly an accomodating ♥️ From the reception to dining, housekeeping and to check out - it was always a warm welcome. Ardy from the restaurant is really nice and just made the dining experience so much better.

Customer service 10/10 I would like to commend Mike in the front office, he was very accommodating and he made our stay very comfortable, our room was upgraded and he makes sure that all our needs are met. Shuttle service was always available to pick and drop you off at station 2 D’Mall. Driver James was very respectful and prompt. Buffet breakfast 9/10 Posted as buffet breakfast on the website/third party partners, however, on some days main course are plated just like on the day of our stay. Maybe because there were few guests checked in and it will be a waste of food if they were to cook food as buffet. Access to white beach 8/10 A hearty way to go to the front beach because of the 75 steps of stairs going to the main beach front. Just take note that it’s not so friendly for elderly and persons with difficulties in walking. Pool area 10/10 Not crowded and always clean. Day beds and extra towels are available. Location 9/10 Situated at station 1. Just beside The Lind Hotel. Perfect for those who want peace and quiet, not crowded beach front.

The staff of the resort that we encountered during our stay were great! Very helpful and accomodating. From the reservation agent ( Berverly and Noella), front of the house ( Angie and specially Michael Cantero) and the restaurant staff of Charlie's ( Ardy, Rosemary, Mike) We will surely visit again!

Facilities are well maintained. Rooms smell fresh and clean. We booked three rooms and I would say that the price is worth it, clean towels, and thoughtful toiletries. Complimentary breakfast items are replenished as frequently as needed. Special mention to Little and Ryan for accommodating our requests from seating to preferred beverages. Front desk is open 24/7, friendly and efficient staff. Again, special mention to Noella, Orllie, Mike and Nathan. And the security, polite and dependable. Salamat, Pinnacle.

It was my first time in Boracay. However, I did not come fully for leisure; I gave a series of lectures to a government agency. I was surprised to find a quiet place far from the buzzing nightlife of Boracay. I recommend this place, especially for families with children. It is a very nice place with a good swimming pool and not far from the beach, although you need to walk to access the beach. I want to acknowledge the personnel and staff; they were friendly and very accommodating. Every single minute I stayed here, I felt welcome.