Four Points by Sheraton Boracay Reviews

Just walking distance from the beach. Very accommodating staff. The rooms in the lower floors carry a bit of a smell.

A Nightmare Stay: Avoid Four Points by Sheraton Boracay at All Costs! My recent experience at Four Points by Sheraton Boracay was nothing short of a complete disaster. From the moment I arrived, it was clear that this hotel was a far cry from the quality and service one would expect from a renowned brand like Sheraton. I cannot stress enough how disappointed I am with every aspect of my stay. Let's start with the service, or lack thereof. The staff at Four Points by Sheraton Boracay seemed completely indifferent to the needs and concerns of their guests. They were unresponsive, unhelpful, and downright rude. It was as if they had forgotten that their primary duty was to ensure guest satisfaction. This level of apathy is simply unacceptable. Moving on to the breakfast, it was nothing short of a disaster. The buffet was in disarray, with food strewn about haphazardly. It was a messy and unappetizing sight, to say the least. The quality of the food was equally disappointing. Everything tasted stale and flavorless, leaving me with a lingering sense of regret for even attempting to eat there. And let's not even talk about the simple black coffee—it was undrinkable, with a taste that could only be described as repulsive. The accommodations at Four Points by Sheraton Boracay were equally abysmal. The beds were unbearably stiff and uncomfortable, making it impossible to get a decent night's sleep. The room itself was a disgrace. It was evident that the cleaning staff had neglected their duties, as dust and dirt were visible in every nook and cranny. The overall lack of cleanliness was appalling and left me questioning the hotel's commitment to basic hygiene standards. To top it all off, the water pressure in the shower was laughably weak. It was like trying to rinse off under a trickle of water. It is absolutely mind-boggling that a supposedly "new hotel" like Four Points by Sheraton Boracay could have such fundamental issues. It's a shame that they carry the Sheraton brand and mislead guests into expecting a level of quality that they simply do not deliver. In conclusion, I strongly urge everyone to steer clear of Four Points by Sheraton Boracay. The terrible service, poor and messy breakfast, dreadful coffee, uncomfortable beds, abysmal room cleanliness, and weak shower water pressure make this hotel a complete nightmare. Save yourself the misery and frustration—I cannot stress enough how much I do not recommend staying at this hotel.

Booked for friend.. it was nice..near everything..rooms are clean n comfy

The hotel opened in 2023, and the facilities are really new. I guess the hotel has prepared a lot of Chinese signs to welcome more Chinese tourists, and there is a mushroom pool for children in the swimming pool. The hotel has a free shuttle bus to D-mall. If you like golf, you can walk to the 18-hole standard golf course in 15 minutes. The price is about the same as in China. The beach is about a 5-minute walk away. The hotel is located in a busy area. It is very enjoyable and comfortable to sit in a small shop under a coconut tree and watch the sunrise and sunset. Some shortcomings are that the GYM equipment is a little less. It would be nice if there was a comprehensive equipment rack. It is probably because it has just opened. The breakfast variety is a bit less than that of the Sheraton in Phuket. I hope to keep up the good work. Overall, this is a very nice trip😀

The room is clean and the equipment is new