Hotels near Great park, Bournemouth

When we checked into our room we discovered a small card informing us that there would be no cleaning service unless we specifically requested it. We specifically requested a room clean at reception the following morning and left a swing ticket on the door handle requesting a room clean. We also informed them that the TV was now working, probably the remote batteries and we were assured that all would be attended to that day. After a long day we returned to find and could not enter because the key card was not programmed for our two day stay so I had to go to the reception to sort this out. We then entered our room to find that it had not been cleaned and made up and the TV was also still not working. No one had been in our room that day! We the had to order clean dry towels to be delivered whilst we made the bed and cleaned up the tea cups etc. The hotel advertise a coffee machine in each room but does not tell you that in a double room you are supplied with just 2 coffee capsules and if you do not specifically request a room clean, these 2 coffee capsules are to last the duration of your stay! We have stayed at hotels before where, for environmental reasons, you are asked if you actually require clean towels every day and I totally understand the logic but in these instance they still provide a daily chamber maid service.

The staff here are friendly and nothing seems an effort for them, as they make you feel welcome throughout your stay. I was down in Bournemouth for a conference and had the Bon Jovi room. The room is clean, warm, with a good quality carpet and bedding to match. The breakfast is plentiful and of good quality. I shall be back soon, and hopefully ”Livin' on a Prayer” if I bag the Gregg Wallace room next time.

We hired the function room at this Hotel for our 50th Wedding Anniversary Party and must say it was excellent from the organiser at the Hotel (Lisa Dowdall-Souza) and the rest of the staff who went above and beyond to be helpful especially (Keiron) on reception who doubled as a bar-person in the evening, all in all a very good experience.

Stayed 3 nights this hotel is dated the room we had definitely needed a lot of redecorating. But in saying that it seemed clean and was comfortable although they only had very firm pillows. I guess I could of asked for softer but I didn’t. Entertainment was provided an Irish music weekend which we didn’t attend but the hotel was full of guests who did. It sounded ok from our room, but not enough to disturb sleep. Now the food, we ate the dinner on our first night and although I found it ok my other is a vegetarian and the choice was only veg curry which didn’t look that appealing. However for me plenty of food, not the greatest but for a budget hotel they know their customer base and was tasty. A Buffett is provided which included salad, meat and fish. A little pricey and felt as my other half was disappointed not value for money again we didn’t complain as I had enough to eat and really should of read menu first. Breakfast was another thing I felt for a budget hotel was more than ok. A Buffett again of cooked and cereal/porridge. The cooked was good and although you can tell it is all prepared from catering packs no real cooking was done it was very tasty and filling. You can’t ever really do a bad breakfast. We ate in the bar on last night and felt that was value for money. Location was good 30 minutes walk to Bournemouth close to boscombe nice walk through park. Other reviews have mentioned trouble and homeless people staying there, please remember Brittainia Hotels do have a government contract for this but I never noticed or saw any trouble.whilst there. Staff were very friendly the guy in charge of restaurant service was very friendly and helpful. Reception staff were great as were bar and restaurant staff. They put the queens funeral on tv in bar and was watched by about 12 people which was a nice touch good to watch with other people. Swimming pool was ok and the water was warm and clean. Al in all not an outstanding stay but for the price not bad. Would I go again yes but now I know the expectations they do lots of entertainment weekends and they seem to know their clientele and aim their service at that.

Quaint tidy and spacious clean double room we had for one night . Even when we were near the busy road, the noise didn’t bother us because the room and the bed were very comfortable I will come back and use this hotel soon

Visited in December for 2 nights for nye the room size is ok with a sofa bed for my 8 years old son to sleep at night and option to fold it for space during the day. All the staff at the main reception were good specially the Indian guy at the main reception with great smile was very welcoming and the the Indian girl was also welcoming both served served till about 10 pm New Year’s Eve and New Years day. The best role played was the young boy from house keeping, he was very pleasant and caring. The hotel food was very disappointing! all the food we had looked like frozen/packed food. I will be back this summer but will eat outside.