For reference I am a Titanium Bonvoy level status member (previously Ambassador level for many years) and Lifetime Gold, as well as a regular global traveler. We also tend to travel regularly to Europe around this time of year (i.e. End of November - start of Christmas market season). Following our first tip to Prague and a pleasant (but delayed) train journey, this was also our first trip to Slovakia and Bratislava specifically and was a personal leisure trip with my spouse and 2yo child. So, of course, this was our first time at this hotel. This was a points redeemed stay for 3 nights but you had to pay the city taxes per night. At the time (Nov 2023) this was about 10 Euros per night. It is a great to report that this was a very good stay from check-in to check-out, and as with so many Marriott properties outside the US, the service and overall experience was so much better than in the US. Check-In - So while we had not communicated at all with the hotel prior to arrival beyond the reservation request notes, and mobile check-in details, the hotel had actually paid attention to what we put in there. So I noticed in the app prior to arrival (and confirmed at arrival), we had been upgraded to a suite (called an ”apartment” by the front desk staff). This was on the corner on their second highest floor. This hotel is attached to a mall complex and was perfectly quiet throughout. They had the crib setup for us in the room in advance as well, although no baby bedding. (we did ask for this after checking in but they didn't really have anything beyond the cover for mattress). The check in agent was good, and ensured all perks were given Room - As stated above we were upgraded to a suite, which was more of a large loft setup with a bedroom area, a lounge area, a very spacious bathroom, and a very spacious walk-in closet. Room was well appointed, modern and super spacious. The welcome gift was nice touch and the turn down service 3 Toblerones was very good too along with the 2 waters per day. Housekeeping responded to requests promptly. The bed was spacious king sige and very comfortable and they organized two additional contour firm pillows. The crib was standard. . The Bathroom had plenty of counter space, and a separate bath and shower at either end. Shower pressure was decent. The closet was massive, with so much extra space to keep stuff organized. The room had great USB options at the bedside as well. Lounge - The lounge was 7am - 11pm and had a modest amount of offerings thoughout the day but was professionally setup but rarely staffed. (The breakfast benefit was in the hotel buffet restaurant and was pretty good) General Notes - Location is decent and is about a 15-20 min pleasant walk right into the main square of Bratislava (and where a lot of the Christmas market festivities are). It was attaced to a very large mall, that we never visited, and also close to tram stops, and the main bus station. The main train station is about a 10-15
Excellent
72 Reviews