Featured facilities: Parking, Laundry service (on-site), Restaurant
Outstanding
99 reviews
10/10
1 night
From €227
Check Availability
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Welcome to the Holiday Inn Tulum Downtown!
We're located in the heart of Tulum, in a beautiful area full of shops and other amenities. We're just 2.5 km from the Tulum Archaeological zone, and only 10 minutes bike ride from the main tourist area and beaches. We're proud to offer warm and welcoming experience, and we're here to make your leisure and business travel the best it can be.
Our beautiful hotel is the perfect place to unwind, and our friendly staff are always ready to help.
You can walk to the center, where you can explore the different white sand beaches, lagoons, cenotes and caverns that show the beauty of Tulum's nature in all its splendor. Our lobby has a lounge area where you can relax after a busy day, and our reception staff are always ready to assist you. Take time to relax by the beautiful pool and enjoy a drink at our pool bar. You can also make the most of our meeting room to host events. And when you're ready to unwind, our comfortable and spacious rooms will make you feel right at home.
Explore honest ratings and real traveler reviews to help you find the perfect stay.
9.2/10
Great
GGuest UserA Haven of Tranquillity
The most wonderful place to stay. Everything was super amazing. Location is great, inbetween the beach and Main Street, hire a bike, makes it easier. Built around trees and an open central space, oozes peacefulness. The Kasa & bedrooms are beautifully designed, huge bed, lovely shower, coffee machine & super comfy. Pool/rooftop bar & food with loungers. A great breakfast too. Last but not least, the staff were wonderful, especially Omar. Could not recommend enough. 😁
Hotel near Zama, Tulum 25% of visitors choose this area
Price per night from:€80
8.9/10
Very Good
11370170****The hotel's facilities are top-notch, but the restaurant's food is quite mediocre and doesn't match the hotel's caliber. The location is inconvenient; you can only rely on local taxis, which are very expensive, and there's no Uber available. I'd recommend staying in Cancun next time you visit Tulum.
GGuest UserHad a great time, has a little gym which was a nice surprise, and a little kids play area on the beach. Service was excellent, highly recommend Wiliam our server at breakfast
Hotel near Zona Hotelera, Tulum 25% of visitors choose this area
Price per night from:€160
8.7/10
Very Good
GGuest UserThe hotel is pretty and clean, I can tell it’s newly opened. But the staffs definitely needed more training. The pool is pretty small, you can’t really swim in there. The jacuzzi was out of service, they don’t provide towel at the pool, even if you asked, they said they were going to get it but they never came back. Service is poor I would say.
GGeorge CyprusVery nice small hotel at the start of the beach street. Can grab a taxi from centro to get there for about 300mxn. If you dont mind walking then its easy to just walk along the tulum beach street to reach any restaurant or beach club. The room was very nice with an outdoor shower and bath although the wooden floor there was rusty with nails pointing out which was as dangerous so that has to be fixed. Reception was very helpful and even gave us recommendations for restaurants and events for the night. They have their own beach access and loungers so its very convenient as its right on the beach. Breakfast was advertised and its a light yoghurt with little bit of granola and fruits with filter coffee and juice and two pieces of toast for two people. Breakfast has room for improvement in my opinion. Overall good experience for the price. No coffee machine in the room although it is shown in the listing images, usually hotels include those for free. There was some camping right next to the hotel which seemed weird, not sure what that was as it also had access to the hotel through stairs connected to the hotel.
Hotel near Zona Hotelera, Tulum 25% of visitors choose this area
Price per night from:€128
8.4/10
Very Good
EEuniceTsoiThe hotel staff are very nice. The room is very big and has a high floor and is very clean!
At the same time, free water is provided to guests. What can be improved is that the coffee table in the room is a big piece of wood, which is too heavy to move around. The design of the room and the hotel is not practical, but it is very beautiful😆.
VVugarWhen i made reservations trip.com charged while reservation.
When i checked in they asked for credit card deposit and they blocked approximately 600 usd .After hours again they charged full payment which i was paid to Trip.com already .when i called them they told me they did the recieved payment from trip.com.
So after some hour they called said sorry we did wrong while you check out we will return money.
It is about 1 week i am still waiting money to be returned to my credit card which was charged without my permission.By the way they wasn’t blocked anount they just charged 3700$ .About the rooms i never suggested bungoliw tents.insects everywhere ….
Hotel near Zona Hotelera, Tulum 25% of visitors choose this area
Price per night from:€260
8.2/10
Very Good
KK-AnnBeautifully designed boutique hotel.
Had a lovely large and clean room.
Swimming pool is gorgeous but could use a few scoops to remove the fallen leaves.
Staff shined bright by their absence, breakfast at 8.00 didn't happen but much later...
Beach club offer is not really free, and needs a self paid taxi service.
I ended up going to the beach on own regards.
The seaweed was huge, so all this together made me relocate to other places. Non refundable hotel so be aware!
LLuis Fernando QuirozThe hotel is located around 1,5 km from a bus station. It was quite easy to find. In front of it there is a huge supermarket, many bars and restaurants around. The room was clean, it has all the amenities in it including beach towels. I didn’t like the service of the restaurant on the first floor. The food they served was cold, lettuce seemed to be unwashed. Tips were included automatically to the bill which I refused to give taking into consideration the level of their service.
GGuest UserThe hotel was very stylish and rooms very spacious and well equipped. We had a great stay. The staff were lovely, warm and welcoming. They really went out of their way to help you with booking trips and taxis. Breakfast was good.
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What is the average room rate at Breakfast hotel in Tulum?
The average price for hotels in Breakfast in Tulum is €342 on weekdays and €353 on weekends (Friday to Saturday).
What are the popular hotels with Breakfast in Tulum?