Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Feb 12, 2026
Guest User
We loved our bungalow, as it was well-designed, had a functional kitchen, and many useful gadgets like an iron, a hair dryer, or umbrella for sunny weather. The shared area had a lovely vibe and was perfect for recharging mentally with all the greenery, pool sounds, and chirping birds. We could even squeeze some physical activities into our routine, as the place had a dedicated space for yoga with mats, small dumbbells, and resistance bands. We were lucky to have the whole place to ourselves, although the presence of the security guard was comforting. Our host was friendly and helpful, answering our questions on WhatsApp or providing tips on hustle-free navigation in the Tulum jungles.
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Price per night from:AED 158
Posted on May 6, 2025
Guest User
Excelente servicio todo el personal muy amable instalaciones de primera habitación grandes y cómodas comida buen sabor lugar muy seguro muy recomendable
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Price per night from:AED 690
Posted on Sep 10, 2025
Guest User
⭐️⭐️⭐️⭐️⭐️
Excellent hotel, it exceeded my expectations. The facilities are spotless, clean, and very comfortable—perfect for relaxing. The staff is very friendly, always attentive and willing to help, which makes the experience even more enjoyable. The value for money is excellent. I would definitely stay here again and highly recommend it.
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Price per night from:AED 907
Posted on Aug 7, 2021
Guest UserOur 6th trip to the Cancun area, first stay here - wonderful experience. Wonderful, attentive staff. Beautiful beach and reef. Snorkeling was good - beautiful fish, coral regrowing in the outer reefs. Food quality was better than hoped for - lunch seems to be the best option with dinner being a close 2nd.
Appreciated the attention to the Turtles laying and hatching- had a specialist come in nightly to protect and clearly mark areas to keep them safe.
Dive shop was great - needed a pair of socks to keep fins from rubbing blisters - they ordered them overnight for me.
Restaurant staff are lovely. Room attendants are great - loved the towel art!!
Will return!!
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Price per night from:AED 903
Posted on Mar 20, 2026
Ronzo
Family of four (including 2 teens) stayed at the Conrad in room 3307 for one week. We had an ocean-view, 2 Queen room and opted for the Ceiba Club. The room was one of the better-sized and laid-out rooms we have enjoyed on vacation.
The facilities were fantastic and we enjoyed the activities offered throughout our time here. The gym was never busy and the daily activities we found to be accessible.
The bay in front offered very good snorkeling with several large reefs that held many schools of interesting fish. We also saw rays of various sizes out there too, which was exciting. Beach chairs were always available, which was a surprise, as we read that it could be problematic.
Food and drink at the Ceiba Club were worth the extra cost. We lived out that the first several days that the resort wasn't busy, so Ceiba offered à la carte food from the restaurants. We also benefited from Hilton Gold status, so we were able to rotate two of our family through the amazing breakfast buffet at Arbolea.
We had dinners at Marakea (Mediterranean) and Autor (Michelin Mexican restaurant). Both were good, but Autor stood out.
Would return for sure.
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Price per night from:AED 980
Posted on Jan 17, 2024
Guest User
The hotel is pretty and clean, I can tell it’s newly opened. But the staffs definitely needed more training. The pool is pretty small, you can’t really swim in there. The jacuzzi was out of service, they don’t provide towel at the pool, even if you asked, they said they were going to get it but they never came back. Service is poor I would say.
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Price per night from:AED 543
Posted on Mar 18, 2024
Beta0415
Excellent room and surroundings. The balcony is spacious and directly facing a sunset. There are two restraunts and two public pools for amenities. Great staff, great food, great facility. The hotel is bigger than it looks. Good price overall, though the beech might be a little far for people who didnt rent bikes/cars.
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Price per night from:AED 236
Posted on Jul 25, 2021
Guest UserWe had an overall wonderful experience for our 7 days spent at Hotelito Azul! We went with another couple and each stayed in the Oceanfront Suites (we were above them, they were ground level). The rooms were clean and spacious. Somewhat limited storage for clothes but we made the best of the shelving/hanging unit provided. The shower is a dream. The maid service cleaned our room daily and did a wonderful job! We loved the treats left on our pillows each day. AC was yours to control. One challenge we faced that would have a simple fix was the lack of rugs in the room. You’re walking through sand to get to your room and yes, there’s a bucket of water to rinse before entering however we were desperate for a small outdoor rug or just something at either the sides or foot of the bed to brush off sand before getting in bed. Interestingly, our friends downstairs had an awesome runner at the foot of their bed so maybe just consistency with that would make a huge difference! You wake to a cute basket with coffee each morning and they will refill your drinking water as much as you need it in the room. We can’t say enough good things about the staff. You communicate to them through What’sApp which offered quick responses to any questions or concerns or when ordering food/drink. Larissa, the concierge was WONDERFUL. She welcomed us every day and made us feel right at home and taken care of during our stay. She helped fill out trip with wonderful experiences whether it be tours, great local spots for food/drink or logistics. We rented scooters from the hotel the majority of our vacation days and it was well worth it. We did find the prices just across the street were cheaper however we liked the convenience of renting through the hotel. The food and drink at the hotel is all delicious, although we quickly learned that eating and drinking on the beach does get expensive, so we chose wisely when/how much we ate at the hotel. This just comes with the location. The physical location of the hotel is ideal because it isn’t too far down into the beach strip, which traffic became pretty bad the further you drove in. The aesthetic and details of the hotel are perfect for making you feel like you’re living in a whimsical jungle. FYI to all looking to stay on the beach in Tulum, during April-November or so, Tulum gets a massive amount of seaweed that makes it nearly impossible to swim in the ocean. The hotels, including Hotelito Azul, do their best to remove as much seaweed from the beach as possible, but man, is it an uphill battle. This limited our ability to sit out on the beach unfortunately, because the only relief from the heat was the outdoor shower. Which, again, is lovely, but not the ocean. Luckily, Tulum has so many other wonderful things to do that we did not feel this impacted our trip in any significant way. Those that travel during the better months have a lovely beachfront area to look forward to at Hotelito Azul. All in all, we loved our stay at this hotel and look forward to returning in the future! Thank you all!
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Price per night from:AED 765
Posted on May 27, 2023
Guest User
The room was very small and had a rooftop view, but the view was only on the 4th floor, so it wasn't that good, and I could see the window next door, so I had to keep the blinds open every day. The pool is small, but the interior is very neat and pretty. The female staff was a little rude when I checked in.
Other staff are friendly
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Price per night from:AED 229
Posted on Jan 17, 2026
Guest User
I stayed at Azulik Tulum in one of the smallest rooms, and I have mixed feelings — both admiration and realism.
First, let’s be honest: Azulik is visually stunning. Architecturally, it’s a dream — truly built for aesthetics and Instagram. The design is beautiful, organic. From a visual and conceptual point of view, it’s easily 100/100.
However, when it comes to comfort and practicality, it’s a very different story.
Azulik is a pure jungle experience. That can be magical, but it also means:
Very limited privacy
A toilet behind a divider
No hot water at night
Minimal comfort overall
I understand this is intentional and part of the concept, but when rooms can cost up to $2,000 per night, you naturally expect a balance between artistic experience and luxury comfort — especially at that price point.
The room itself was cute, but definitely not designed for longer stays. This is not a place you want to stay more than 1–2 nights max. After that, the lack of comfort becomes noticeable.
Service was not good. I understand this is Mexico and things move differently, but for a hotel with such an international reputation, staff speaking English should be standard, especially since most guests are travelers from the other countries.
The beach service closes early (around 4–5 PM), so the experience feels very limited.
A few small but important details:
The matches in the room were extremely horrible to light, which becomes frustrating when candles are the main source of light, and I love candles idea but if you are reader this hotel not for you!
Cleaning could be better.
Hot water should really be available 24/7 at this level.
Overall, Azulik is an artistic, aesthetic, and spiritual concept, not a comfort-driven luxury hotel. If you come knowing that — and stay one or two nights only — it can be a beautiful experience. I think its important to remind guest on checking in what are they signing for, coz people don't like to read descriptions and coming for views then being disappointed.
Come for the vibe, architecture, and photos.
Don’t come expecting classic luxury or comfort.
Beautiful idea, powerful concept — but it could truly shine even more with better service, basic comfort, and attention to detail. And I`m not asking a lot here.
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Price per night from:AED 738