Guest User
August 21, 2024
Easy to access with the car on arrival, and then just leave it in the car park. The location was fantastic, being able to walk to a cafe for breakfast, or the tram to head into Surfers Paradise, or across the bridge to Pacific Fair and even restaurants downstairs. The staff were super friendly and got us checked in and out without any fuss. The room was spacious and reasonably well appointed. Cleanliness was sub-par with the bathrooms lacking attention to detail such as soap stuck to the bench top and dusty wall tiles. The room boasted ocean views, however, very difficult to see through the dirty, hazy windows. The TV lacked any smart functionality and the wi-fi was intermittent and slow. The fridge had an error which resulted in loud beeping when the doors were opened. The issue was known as a label had been put on the door that pressing a button stops the beeping. Not ideal with sleeping children. There seemed to be a lot of noise at night from the road, even on the 20th floor. The pool was a pleasant temperature considering the time of you. Unfortunately the spa was out of service for a renovation. Overall a pleasant stay apart from those issues with the room.