Latest Hotels Reviews for Broken Hill

Comfort Inn Crystal Broken Hill
3.9/553 Reviews
We stayed here for 4 nights arranged by a tour group with dinner included. After a very long coach ride from Cobar we were very glad to reach the motel. First impression when opening our door was disappointment -very shabby and dated decor. The lights were very dim and not enough power points. Bed very hard, Bathroom very old, no hand towels. Shower decent size. The location is the one big plus - opposite the train station if arriving by train this would be the closest accomodation choice. Several clubs and cafes are very close so you can easily walk to get a meal. We had dinner arranged at the motels Chinese restaurant 3 nights out of 4 which was included in our tour. Restaurant is upstairs on the first floor-no lift. Service was extremely rude. Our table didn’t have glasses and water jugs like the others so I asked at the bar for some. I was told no as they were on the table. When I corrected him he got angry and argued with me, then finally brought some to the table without an apology. Food was below average. Our food was pre arranged and we had no choice of dishes. Food was served on large plates in the centre of the tables and we helped ourselves. On the first night we got one burnt dim sim each,fried rice that had no soy sauce - just white rice with a few cut up veges in it. Very tough honey chicken, tasteless Mongolian beef, steamed veges were ok, sweet and sour pork was surprisingly delicious- but was not enough to feed the 10 people on our table. Dessert was a small piece of cheesecake frozen solid. Tea and coffee was help yourself. Next night was either crumbed chicken, chips and salad or fried fish, chips and salad. We wrote out choices on paper during the day and the kitchen staff had 5 hours to prepare the meals. When dinner was served one lady on my table didn’t get her meal. There was an argument with the staff about how many fish and chips meals were ordered and a head count and heated discussion in Chinese went on for an hour! We argued that all they had to do was check the paper we all wrote our choices on to clarify who ordered what. My friend finally got her food after waiting and arguing for an hour about what she chose. Chicken and fried fish, chips and salad were ok but the arguments and wait really made the night miserable. Again frozen cheesecake was served. The third night we had had enough of this restaurant so 4 of us in our tour group went elsewhere for dinner (even though we had a meal pre paid here we were willing to pay for a second meal somewhere else) Thoroughly enjoyed our night at the Palace Holel around the corner- see review. Bottom line - you get what you pay for. This motel is cheap so don’t expect too much.

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