Hotels near Hondenlosloopweide Fort Van Beieren, Bruges

Having stayed several times at the Dukes Palace, Bruges, and this being a sister hotel, I expected a similar standard. It's not. Reception staff cold, unfriendly and frankly, unhelpful. Booked a parking space, but one had not been reserved for me (there's only four parking spaces at the hotel - and one of those was being used by the hotel manager). Was told I would have to leave my car in a public car park. I did not want to do this for security reasons. Having visited Bruges around 20 times, I am fully aware that parking is extremely limited, hence the reason I booked the car park. They had no record of me booking the car park (booked through Hotels.com) and did not have any spaces available (if I had been the hotel manager, I would have offered to move my car for my guest - the fact that this didn't happen tells you everything). I took it upon myself to pop over to its sister hotel, the Dukes Palace, and explained my situation. The staff there were very helpful and said I could park my car in their car park. Why couldn't the receptionist at the Dukes Arches arrange that? Absolute zero customer service. Bar area, whilst very nicely appointed, completely lacked atmosphere, despite being quite busy. Breakfast service was good. Staff within the breakfast room were very helpful and friendly. Courtyard room lacked a courtyard view (please see photo). Bed was very comfy. I was concerned about the low water temperature in the bathroom (I'm familiar with legionella) and reported this to the reception staff. Met with a shrug of the shoulders! Be aware that with the ground floor courtyard rooms, there is a corridor off the car park to access these. The external door does not closely very well and with cars coming and going, the corridor fills with car exhaust fumes. Overall, very disappointed. I will be coming back to Bruges (fabulous place), but will never stay at this hotel again.

We regularly visit towns. In this case Brugge. This is a hotel found that is the value, appearance and authentic as no other. I will never even talk about the hospitality and the warmth that Hans and his wife have made us experience as guests. A room where nothing is missing. Extremely clean, air-conditioned, separate toilet and bathroom. The facility is realized with respect and sensitive love for the history of the building. I appoint the beautiful chairs, the bed with history to Italian Lucca. And with modern adjustments of this time. Regent shower, double glassing, LED TV and feature furniture. The extensive breakfast is served in the oldest part (14th century) of the hotel and not only by the countless breads, insecticides, fresh fruit but even without breakfast is an experience. In short, fantastic and we will certainly come here.. - Come back.

We stayed here overnight during a brief visit to Bruges. We chose this hotel because the hotel was centrally located and the building itself was charmingly renovated with nice views of the city and it blended in nicely with the ambiance of the historic center. It was also very close to the tram stop from the train station. Most locations of interest are within a very short walking distance of the hotel. The staff was accomodating. The room itself was clean, quiet, and comfortable and we slept very well here. Our room did not look out over the canal but had a very very nice city view from the top floor. The room itself is small but pleasing. The breakfast was very average but satisfying. We paid €12 per person and thought it was worth no more than that. Overall, we really enjoyed our stay here and would definitely stay here again when in Bruges due to its central location and its charming ambiance.

The hotel is in the perfect location to visit and experience all that Bruges has to offer, it is literally 2 mins from the Belfry and the main square. We drove to Bruges and used their secure underground garage for the duration of our stay. The rooms are basic but very comfortable, the bed in particular was very comfy! We had a very small balcony overlooking the road, which was lovely to get the atmosphere. We would have liked tea/coffee making facilities in the room and there was no iron / ironing board (although they were available from reception is needed). The bathroom was spacious and clean, with plenty of hot water for the shower. Although the hotel has a terrace, you can’t use it past 10pm due to noise restrictions, so we moved inside and were served by the stand out star of the hotel for us… Vlaktko the excellent bar man. He makes the best Moscow Mules! He was friendly and attentive and went over and above to help us. We found the check in / check out service to be a little slow. Overall, I would recommend this hotel without hesitation, it is just perfectly located and if you stay then say Hi to Vlatko!

The hotel is in the old city and about a 10 minute walk to the centre. Looked a bit dated from the outside. Inside, however, was spacious, modern and clean. The bedrooms were spotlessly clean and very large with guest safe and refrigerator. The rooms were very quiet. Breakfast was buffet style which was fine with a good selection. The bar area was very well laid out and not overly expensive for a hotel bar. All members of staff were friendly, polite and helpful. Special thanks to the young man on reception duty when we checked in , Saturday 3rd September, sorry didn’t catch your name, as our booking could’ve caused confusion . It was sorted out very professionally. I must also apologise to you as I think a member of our party took a shine to you and she made you blush. The biggest criticisms for the hotel was how hot it was. We were there with temperatures in the high 20s and humid. There didn’t appear to be any functioning air conditioning either in the hotel or the rooms. The other issue and this was more a staffing problem was that the hotel bar was closed 2 nights out of the 4 that wee were there. As whole though worth a stay. Will definitely be using again.

The only thing good about the hotel was the location. Every thing else was bad. This is NOT a hotel you should book if you are driving and will like to park your car. The hotel will tell you that there is a huge public parking right across but will not tell you that to get to the parking lot will take 15 minutes of driving though walking back is 5 minutes. Also there are no clear directions and the whole old town is mostly one way. Hotel is old and not well maintained. Color scheme is very dark and lights very gloomy. Paint on walls and even doors are in bad shape. Washroom need lot of upgrades. I would never again stay in this hotel in fact will stay away from NH hotel chain.

We have enjoyed our stay in this hotel with short walking distance to the Centrum. We have tried the breakfast which was good as Service staff offered freshly cooked omelette. The only set back is the route to the hotel which we found a lift outside the train station to the level of the carpark leading to the hotel is very Dirty n Smelly. Upon Check-out we used the Hotel Back Road which leads to the Train Station instead of using the Dirty/Smelly Lift.

Spacious rooms with a full desk to work at and fast wifi make this hotel well suited to business travel. The location is just off the highway which is convenient, although it's located in an industrial area so not well suited for walking/restaurants. The breakfast is one of the best you will find and the bar and restaurant have a limited menu but good quality food. The staff is friendly and they provide excellent service.