Hotels near Saint Nicolas Church, Bruges

Having stayed several times at the Dukes Palace, Bruges, and this being a sister hotel, I expected a similar standard. It's not. Reception staff cold, unfriendly and frankly, unhelpful. Booked a parking space, but one had not been reserved for me (there's only four parking spaces at the hotel - and one of those was being used by the hotel manager). Was told I would have to leave my car in a public car park. I did not want to do this for security reasons. Having visited Bruges around 20 times, I am fully aware that parking is extremely limited, hence the reason I booked the car park. They had no record of me booking the car park (booked through Hotels.com) and did not have any spaces available (if I had been the hotel manager, I would have offered to move my car for my guest - the fact that this didn't happen tells you everything). I took it upon myself to pop over to its sister hotel, the Dukes Palace, and explained my situation. The staff there were very helpful and said I could park my car in their car park. Why couldn't the receptionist at the Dukes Arches arrange that? Absolute zero customer service. Bar area, whilst very nicely appointed, completely lacked atmosphere, despite being quite busy. Breakfast service was good. Staff within the breakfast room were very helpful and friendly. Courtyard room lacked a courtyard view (please see photo). Bed was very comfy. I was concerned about the low water temperature in the bathroom (I'm familiar with legionella) and reported this to the reception staff. Met with a shrug of the shoulders! Be aware that with the ground floor courtyard rooms, there is a corridor off the car park to access these. The external door does not closely very well and with cars coming and going, the corridor fills with car exhaust fumes. Overall, very disappointed. I will be coming back to Bruges (fabulous place), but will never stay at this hotel again.

Stayed for two nights in August - booked the night before hence the very hefty £600 price tag! (via Booking.con which obvs took a cut). Staff are friendly so no problem there. Is Central and easy to find which was a bonus. Issues are the 1500 check in time (they sorted it out for 1330 which we appreciated) and the state of the place. Cluttered reception didn't now well, neither did the broken lift for that price. Dubious stain on the floor outside of our room and a dubious smell inside - had to have a spray straight away to get rid. It wasn't £600 worth of room with a dirty feeling carpet, broken bedside lamp, cracked mirror bathroom, tight ass telly you had to pay to get Netflix after initially watching one thing for free and no breakfast - for £600 which still stings. Comfortable bed and clean sheets fortunately. The bathroom was clean thank goodness but rubbish shower curtain rail which fell down and a matching shower head that had a mind of it's own, swivelling every which way but the way you wanted. Right racket from the adjoining bar but after a long day, soon fell asleep. The terrace was the best thing, nice area to sit down when the sun was shining and a shortcut from the bar. Not knocking the staff as I said but just feel robbed, it needs a deep clean, some investment in the tired old decor. A Travelodge, UK budget hotel seems like a five star after this place and and won't be making that mistake again!

The hotel is in the perfect location to visit and experience all that Bruges has to offer, it is literally 2 mins from the Belfry and the main square. We drove to Bruges and used their secure underground garage for the duration of our stay. The rooms are basic but very comfortable, the bed in particular was very comfy! We had a very small balcony overlooking the road, which was lovely to get the atmosphere. We would have liked tea/coffee making facilities in the room and there was no iron / ironing board (although they were available from reception is needed). The bathroom was spacious and clean, with plenty of hot water for the shower. Although the hotel has a terrace, you can’t use it past 10pm due to noise restrictions, so we moved inside and were served by the stand out star of the hotel for us… Vlaktko the excellent bar man. He makes the best Moscow Mules! He was friendly and attentive and went over and above to help us. We found the check in / check out service to be a little slow. Overall, I would recommend this hotel without hesitation, it is just perfectly located and if you stay then say Hi to Vlatko!

We stayed at this lovely little hotel in the centre of Bruges to celebrate my wife's birthday. In the room was a Happy Birthday note and a small box of chocolates. A nice touch. Our room had a view of the Belfry Tower and the bed was very comfortable. The staff were delightful and always helpful. We had the small breakfast served in the Living Room which was exactly right for us. Thank you for making our two days stay very special.

The rooms are very comfortable, everything you need. Service very nice, reception very helpful. 10 minutes from the main square, by taxi in 2 minutes at the train station. Bus stop in front of the hotel and 8 minutes to the train station. All in all a very good hotel - to be recommended!

This hotel is in an excellent central location, close to all the shops, square and museums and close to the station and car park. It is welcoming, clean and cosy and had everything we needed the shower was hot and bedroom spacious and authentic. The atmosphere was friendly and nice with candles burning and character. The only complaint is the pillows were very small and seemed more decorative rather than comfy and there was only one each which was quite uncomfortable. I would definitely recommend this hotel to anyone and return again. Lovely stay

Tidy pleasant place to stay . Breakfast is great , my only issue is the toilet room in our room is tiny . I’m not a big person and I had to open the door to pull up my underwear. The bed is huge and comfy . Great shower space but not private if sharing with a friend ( no door with window view of the bed ) Parking is perfect . T zand underground and the elevator brings you out in front of the hotel entrance if you exit pavilion D parking on level -3 All in all it’s a great location and the staff are very nice . I would stay again for sure .

The hotel is in the old city and about a 10 minute walk to the centre. Looked a bit dated from the outside. Inside, however, was spacious, modern and clean. The bedrooms were spotlessly clean and very large with guest safe and refrigerator. The rooms were very quiet. Breakfast was buffet style which was fine with a good selection. The bar area was very well laid out and not overly expensive for a hotel bar. All members of staff were friendly, polite and helpful. Special thanks to the young man on reception duty when we checked in , Saturday 3rd September, sorry didn’t catch your name, as our booking could’ve caused confusion . It was sorted out very professionally. I must also apologise to you as I think a member of our party took a shine to you and she made you blush. The biggest criticisms for the hotel was how hot it was. We were there with temperatures in the high 20s and humid. There didn’t appear to be any functioning air conditioning either in the hotel or the rooms. The other issue and this was more a staffing problem was that the hotel bar was closed 2 nights out of the 4 that wee were there. As whole though worth a stay. Will definitely be using again.

You get what you pay for. We have just got back after 5 nights here. They changed the sheets once and the towels every day. It was clean and we had BBC1, BBC2 and ITV1 on the telly. At €9 the breakfasts are okay- very basic. The rooms are small, and storage is inadequate. The slightest level of clutter will make your room look a mess. There aren't that many plug sockets and two of them are hard to access. The lavatory has a good flush and the shower is efficient. It cost €350 for 5 nights, and staying in Brugge for that is pretty cheap. Suss out the buses to and from the centre. Night buses run from Stadshouburg at 22:00 and 23:00, saving a bit of a yomp back when you will almost certainly have eaten, and may even have had a few drinks. You will want to do some culture. The museum pass bought while flashing your Brugge card which the hotel will give you will cost you €28 and it will pay for itself if you only go to see the Flemish Primitives at the Groeninge and have a look around the Gruuthuise museum.

We have enjoyed our stay in this hotel with short walking distance to the Centrum. We have tried the breakfast which was good as Service staff offered freshly cooked omelette. The only set back is the route to the hotel which we found a lift outside the train station to the level of the carpark leading to the hotel is very Dirty n Smelly. Upon Check-out we used the Hotel Back Road which leads to the Train Station instead of using the Dirty/Smelly Lift.