Hotels near Sint-Amandsstraat hand pump, Bruges

This Hotel exceeded all expectations and we thoroughly enjoyed staying here. As well as being absolutely beautiful inside, the Hotel had a lovely ambience, the staff were very friendly and helpful and everything - rooms and public areas- was spotlessly clean. We very much enjoyed the bar which was very reasonably priced, and the very friendly bar tender makes the best ‘Old Fashioned’ cocktail my husband has ever had apparently! The Hotel is very well situated - 10 minutes walk maximum from the main market square where most of the bars and restaurants are situated, and even less than that to the plethora of chocolate shops! The hotel offers underground parking for £25 Euros a night.

Tidy pleasant place to stay . Breakfast is great , my only issue is the toilet room in our room is tiny . I’m not a big person and I had to open the door to pull up my underwear. The bed is huge and comfy . Great shower space but not private if sharing with a friend ( no door with window view of the bed ) Parking is perfect . T zand underground and the elevator brings you out in front of the hotel entrance if you exit pavilion D parking on level -3 All in all it’s a great location and the staff are very nice . I would stay again for sure .

Having stayed several times at the Dukes Palace, Bruges, and this being a sister hotel, I expected a similar standard. It's not. Reception staff cold, unfriendly and frankly, unhelpful. Booked a parking space, but one had not been reserved for me (there's only four parking spaces at the hotel - and one of those was being used by the hotel manager). Was told I would have to leave my car in a public car park. I did not want to do this for security reasons. Having visited Bruges around 20 times, I am fully aware that parking is extremely limited, hence the reason I booked the car park. They had no record of me booking the car park (booked through Hotels.com) and did not have any spaces available (if I had been the hotel manager, I would have offered to move my car for my guest - the fact that this didn't happen tells you everything). I took it upon myself to pop over to its sister hotel, the Dukes Palace, and explained my situation. The staff there were very helpful and said I could park my car in their car park. Why couldn't the receptionist at the Dukes Arches arrange that? Absolute zero customer service. Bar area, whilst very nicely appointed, completely lacked atmosphere, despite being quite busy. Breakfast service was good. Staff within the breakfast room were very helpful and friendly. Courtyard room lacked a courtyard view (please see photo). Bed was very comfy. I was concerned about the low water temperature in the bathroom (I'm familiar with legionella) and reported this to the reception staff. Met with a shrug of the shoulders! Be aware that with the ground floor courtyard rooms, there is a corridor off the car park to access these. The external door does not closely very well and with cars coming and going, the corridor fills with car exhaust fumes. Overall, very disappointed. I will be coming back to Bruges (fabulous place), but will never stay at this hotel again.

The location is average, the room itself is very nice, but one exception…the chairs in the room. They are not comfortable to sit on for longer than 30 minutes. I don’t understand why a hotel like this would pick such cheap and uncomfortable chairs.

The only thing good about the hotel was the location. Every thing else was bad. This is NOT a hotel you should book if you are driving and will like to park your car. The hotel will tell you that there is a huge public parking right across but will not tell you that to get to the parking lot will take 15 minutes of driving though walking back is 5 minutes. Also there are no clear directions and the whole old town is mostly one way. Hotel is old and not well maintained. Color scheme is very dark and lights very gloomy. Paint on walls and even doors are in bad shape. Washroom need lot of upgrades. I would never again stay in this hotel in fact will stay away from NH hotel chain.

The hotel is in the old city and about a 10 minute walk to the centre. Looked a bit dated from the outside. Inside, however, was spacious, modern and clean. The bedrooms were spotlessly clean and very large with guest safe and refrigerator. The rooms were very quiet. Breakfast was buffet style which was fine with a good selection. The bar area was very well laid out and not overly expensive for a hotel bar. All members of staff were friendly, polite and helpful. Special thanks to the young man on reception duty when we checked in , Saturday 3rd September, sorry didn’t catch your name, as our booking could’ve caused confusion . It was sorted out very professionally. I must also apologise to you as I think a member of our party took a shine to you and she made you blush. The biggest criticisms for the hotel was how hot it was. We were there with temperatures in the high 20s and humid. There didn’t appear to be any functioning air conditioning either in the hotel or the rooms. The other issue and this was more a staffing problem was that the hotel bar was closed 2 nights out of the 4 that wee were there. As whole though worth a stay. Will definitely be using again.

You get what you pay for. We have just got back after 5 nights here. They changed the sheets once and the towels every day. It was clean and we had BBC1, BBC2 and ITV1 on the telly. At €9 the breakfasts are okay- very basic. The rooms are small, and storage is inadequate. The slightest level of clutter will make your room look a mess. There aren't that many plug sockets and two of them are hard to access. The lavatory has a good flush and the shower is efficient. It cost €350 for 5 nights, and staying in Brugge for that is pretty cheap. Suss out the buses to and from the centre. Night buses run from Stadshouburg at 22:00 and 23:00, saving a bit of a yomp back when you will almost certainly have eaten, and may even have had a few drinks. You will want to do some culture. The museum pass bought while flashing your Brugge card which the hotel will give you will cost you €28 and it will pay for itself if you only go to see the Flemish Primitives at the Groeninge and have a look around the Gruuthuise museum.

Spacious rooms with a full desk to work at and fast wifi make this hotel well suited to business travel. The location is just off the highway which is convenient, although it's located in an industrial area so not well suited for walking/restaurants. The breakfast is one of the best you will find and the bar and restaurant have a limited menu but good quality food. The staff is friendly and they provide excellent service.