Novotel Brussels City Centre Reviews

Not good. Rooms were smelly and underwhelming. The staff is rude and confused.

Everything was great. As it was our birthday when we stayed, the staff gave us some small gifts which was a really nice touch.

It was the best hotel I've stayed in so far everything was excellent

Everything is good. Easy and fast check in. Near to iconic places and food places

Very good value for money and classy place to stay.

Pro 1. Easy check in process. 2. Considerable large lobby in European standard. 3. Room size can fit up to 3 kids. 4. Bed and pillows were comfortable 5. Has multiple channels on TV 6. They have an indoor swimming pool. Eventhough small, but my kids just happy to swim in it. 7. Small but very updated gym equipment. Cons 1. Location slightly further up from the historical cobble stone street. 2. When we stay there, construction of an adjacent building causing dirty air circulation. 3. Breakfast was too plain and not many choices. Overall, I still gave 5 stars of experience.

Excellent service and helpful staff

Great and welcoming staff. Clean rooms.

Good location, surrounded by many restaurants and shopping centre. Staff is very friendly and helpful. The hotel breakfast was good.

Customer service is friendly Hotel is clean. Most hotels I go to provide slippers for guests especially when they are 4 star hotels. A bit disappointed with this. Overall, the location is perfect. Close to main attractions and public transport.

The location of the hotel is very good, can walk to the city center and most attractions within 15 min

Very good hotel for family. There is X-box for children. Swimming pool for all family.

Highly recommended

We stayed for three days. Located at the prime location or the central Brussels.