NH Carrefour de L Europe

NH Carrefour de L Europe Reviews

NH Carrefour de L Europe

Rue Marche aux Herbes, Rue du Marché aux Herbes 110, Brussels, Brussels-Capital Region, 1000, BelgiumView Hotel Details
NH Carrefour de L Europe
NH Carrefour de L EuropeNH Carrefour de L EuropeNH Carrefour de L Europe
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NH Carrefour de L Europe Guest Reviews

4.2/5
Very Good
66 review
Verified reviews
Location4.3
Amenities4.1
Service4.1
Cleanliness4.2
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All reviews(66)
Positive reviews(44)
Reviews with photos/video(9)
Convenient location(5)
Negative reviews(9)
Chrispby
Standard Double
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Fantastic hotel. Value for money in centre of Brussels. Would stay again.
GWET
Standard Room
Stayed in May 2022
Business travelers
17 review
3.5/5
Posted on Jun 14, 2022
Close to central station and good Location.
Guest User
Jr Suite Double
Stayed in Aug 2024
Family
9 review
5.0/5
Outstanding
Posted on Oct 8, 2024
The hotel room is very large, and the suite has 2 separate bathrooms with a bathtub. The hotel is very close to the Grand Plaza, which is very convenient for going out to visit attractions. The hotel breakfast is rich, and the freshly baked waffles are better than those sold outside
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LOCALLO
Standard Double
Stayed in Nov 2023
Family
14 review
3.2/5
Posted on Dec 28, 2023
The hotel is very dilapidated and not well maintained. The rooms are dirty and smell of old floor mats. Our CI time cup still has lipstick marks on it. However, the hotel is conveniently located a few minutes from the train station and the staff is polite.
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Guest User
Standard Double
Stayed in Sep 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 15, 2023
This hotel improved my impression of Belgium. The front desk was very polite. The highlight was that when I entered the room and found that it was upgraded to a suite, I was so happy. I instantly liked Belgium even more! The location is really good. It's only a two- to three-minute walk from the Central Station. Then there is a lively neighborhood in front of the hotel. The Grand Place of Brussels is right in front. This stay is a perfect experience 💯
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Guest User
Standard Double Room With View
Stayed in Jul 2023
Other
8 review
2.0/5
Posted on Aug 29, 2023
It's very noisy...especially the rooms near the square, all filled with the singing of street performers...
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Response from Property: Dear guest, Thank you for taking the time to leave a review after your stay at NH Carrefour de l'Europe. We're sorry that we couldn't meet your expectations. Our capital is indeed very lively, which either fits our guests or doesn't. If you happen to come back to Brussels, you should try one of our other hotels that are less central, I'm sure you'll find the right one. Warm regards, Célina, Front Office Team
Guest User
Standard Double Room With View
Stayed in Jul 2023
Solo travelers
10 review
4.7/5
Amazing
Posted on Aug 17, 2023
The location is very good, the environment is also good, the only thing is that the furniture is relatively old.
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Response from Property: Dear ,Thank you for choosing our hotel for your stay in Brussels.We are glad to see that you had a pleasant stay and you enjoyed our beautiful city.We hope to see you again for a next trip to Brussels.Best regards,BiancaReception team
Guest User
Standard Double Room With View
Stayed in Jun 2023
Family
1 review
4.0/5
Very Good
Posted on Jul 12, 2023
Quick break to attend a concert. Excellent location and easily accessible by transport. Friendly and helpful staff. Spacious room, but with somewhat dented furniture. A sore point was the carpet on the 4th floor which was raised in several points and gave a sense of sloppiness. Still overall I would go back.
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Response from Property: Dear Guest,We would like to thank you for having the time to leave a review about your recent stay at NH CARREFOUR DE L’EUROPE. We are delighted to read you enjoyed our ideal location. It is perfect to know the lovely city of Brussels. We are glad you found our staff helpful and they assisted you when needed. Happily, I would share the feedback with them. We treat all feedback from our customers with great importance. These allow us to improve our services and challenge us or guide us in the improvements to be made and/or confirm our good service. However, we would like to apologize for the inconvenience regarding the carpet on the four floor. We took note of your remark and will inform the corresponding department. Thank you for your trust and we hope to welcome you back soon.Kind regards,Mishelle - Front Office
Anonymous User
Superior Double Room
Stayed in Jul 2022
Other
3 review
3.2/5
Posted on Aug 14, 2022
The hotel is close to the train station and Brussels Square, convenient for sightseeing, travel and shopping. I stayed in Superior Room 102. The room is relatively large in Europe, but the facilities are old enough to affect the experience of staying. The room has few lights and is very dark. When reading and using the computer, you can only sit on the toilet, and the bathroom is the most well-lit. Don't even think about the separation of dry and wet. The bathtub is slow to drain, and you can stand in the water and shower. The kettle boils water very slowly, and it feels like chicken soup is being stewed. In August, many people in Europe are on vacation. Two people are on duty in the hotel during the day and one person is on duty at night. The service attitude is warm and helpful to solve the problem, but there are many problems: there is no body wash, and it cannot be added at night. The hair dryer was broken, and there were no paper towels. The staff on duty went to the basement of the hotel to find them. Hand sanitizer is gone... But the location is better than everything. It is a gravel road a few hundred meters from the train station. It is still troublesome if you have a box.
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Guest User
Standard Room
Stayed in Nov 2024
Family
8 review
4.5/5
Great
Posted on Dec 26, 2024
房間很暖和,但是整個區域消毒水味道太濃了。服務很友好,位置離gallery和教堂很近。走路去布魯塞爾中央火車站和tootbus站點。算是主要景點邊緣,還是很舒適的酒店環境
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Charmain F
Stayed in Oct 2024
Couples
4.0/5
Very Good
Posted on Nov 26, 2024
Having stayed in a superb NH hotel in Berlin I decided to book this one for Brussels. The hotel itself did not disappoint. It goes the extra mile with lots of nice extra touches, like the candy bar and decent tea/coffee. I particularly appreciated the really decent big hairdryer in the bathroom. Wish more hotels provided hairdryers like this! The breakfast had plenty of choice, including some for gluten free diet. The dining room was relaxed and comfortable We had a small issue with our heating and this was resolved immediately. Reception staff very helpful and friendly. We had a lovely room with a view and it was an amazing view too. There was quite a bit of noise outside from traffic and workers through the night and early morning so not the quietest of places. Having said that the location is superb. We felt safe in the area, there were lots of places to eat nearby and the hotel is very near to the Grand Place which was a bonus. We walked from the Eurostar terminal easily in 30 mins.
6/9
Response from Property: Dear Charmain F, Thank you for taking the time to give us your feedback on your stay at NH Carrefour de l'Europe. We're delighted to see you had a good time with us and hope to welcome you again soon. Warm regards, Célina, Front Office Team
sedthakornt
Stayed in Sep 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 17, 2024
During my recent short holiday, I received a warm welcome from Jordi, the receptionist. He not only provided us with comfortable rooms but also offered an excellent list of restaurant recommendations, all of which we thoroughly enjoyed. The hotel room was immaculate, with very comfortable pillows and beds. Our experience in Belgium was exceptional during our first visit. I must commend this NH hotel for its prime location in the heart of Brussels, which allowed us to easily walk to the Grand Place for only 3 mins. 10/10 ⭐️⭐️⭐️⭐️⭐️
6/10
Response from Property: Dear sedthakornt, Thank you for leaving this amazing review after your stay in NH Carrefour de l'Europe. We are delighted to see you appreciated our hospitality and will share your nice comment to Jordi. We hope to welcome you again very soon. Warm regards, Célina, Front Office Team
Tracey G
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 5, 2024
Great location, close to Grand Place Grote Markt. Restaurants close by in the square next to the hotel. Train station behind the hotel. Hop on Hop off bus behind the hotel. Great views from the hotel room. Staff very friendly and helpful. Room very clean and comfy bed.
Response from Property: Dear 509traceyg, Thank you for taking the time to give us your feedback on your stay at NH Carrefour de l'Europe. We're delighted to see you enjoyed your time with us and hope to welcome you again soon. Warm regards, Célina, Front Office Team
sariatravels
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jul 22, 2024
It is our first time in Belgium and our stay at Hotel NH Brussels Carrefour de l'Europe from 11th till 17th July 2024 made it more memorable. We were blessed to have been given a room facing the beautiful square (Fontaine Charles Buls) and had the privilege to witness the beautiful colors of sunset every night with the towering gothic skyline. Thanks to Jordi and the rest of the team at the reception who were very nice and welcoming. Jordi's handwritten note welcoming us in our room made us feel at home. The breakfast was really good and the staff at the reception were also very attentive and professional. The room is big and clean, the bed is very comfortable, and we just love going back to the hotel after a long day and make our own coffee/tea. We also loved the daily option of not getting our room cleaned and in return, they give us 2 free drinks (soft drinks, juices, wine!). With NH being centrally located in the very heart of Brussels, the hotel is just walking distance to many beautiful tourist spots (Grand place is just a block away), restaurants (streets filled with them) and the shopping district. We spent our last few days just getting lost around the area. There are too many things to see and do, and if you love shopping, this is really a good place for you (we shopped a lot and drop the stuff at the hotel when they get too much to carry and go out again :). We also easily made our way from Bruges and had DIY day trips to Ghent and Antwerp with the hotel being situated just behind the central station (where we our day trip to Dinant and Luxembourg also met). I highly recommend Hotel NH Brussels Carrefour de l'Europe, and given the chance to go back to Brussels, we will for sure stay with them again.
6/7
Response from Property: Dear Sariatravels, Thank you very much for leaving such an amazing and complete review after your stay at NH Carrefour de l'Europe! We are delighted to see you enjoyed your time with us and hope to welcome you again soon. Warm regards, Célina, Front Office Team
Guest User
Stayed in Nov 2024
Other
3.0/5
Posted on Dec 9, 2024
The front desk was super friendly! We really liked the brightness of our room, the beds were comfortable. Unfortunately, the toilet leaked and the sink had a dribble of hot water. It took a 2nd request to get the toilet fixed but around it looked like it may happen often. All in all that was okay, sadly our room was next to a courtyard where there was screaming all night. So in the end mixed review, I would give this hotel a 2nd try - biggest plus - clean and great staff and great location.