Smartflats - Royal Brussels
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Brussels

Smartflats - Royal Brussels

Rue de la Reinette 2, Brussels, Brussels-Capital Region 1000, Belgium
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Smartflats City - Royal is in the heart of Brussels, within a 5-minute walk of Royal Museums of Fine Arts of Belgium and Magritte Museum. This apartment is 0.4 mi (0.6 km) from Egmont Palace and 0.4 mi (0.6 km) from Place du Petit Sablon.Show More
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hotel overview picture
2.8/5Cleanliness: 2.8
All 2 Reviews
Amenities
Wi-Fi in public areas
All Amenities
Surroundings
Metro: Porte de Namur
(220m)
Metro: Trône
(530m)
Airport: Brussels National Airport
(13.6 km)
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Rooms

Guest Reviews

Policies

Services & Amenities

Two-Bedroom Apartment
10

Two-Bedroom Apartment

Bedroom 1:2 Queen bed
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
City view
Room Details
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Two-Bedroom Apartment-City
9

Two-Bedroom Apartment-City

Bedroom 1:2 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
City view
Room Details
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Two-Bedroom Apartment with Terrace
9

Two-Bedroom Apartment with Terrace

Bedroom 1:2 Queen bed
Free Wi-Fi
Non-smoking
Refrigerator
City view
Towels
Microwave
Room Details
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Guest Reviews(2)

2.8/5
Verified Reviews
  • Cleanliness2.8
  • Amenities2.8
  • Location2.8
  • Service2.8

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. RUB 116.84). Trip Coins can be used to save instantly on room rates.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 4, 2024
Une expérience horrible et surtout scandaleuse à ce prix ! Seul l'emplacement est correct. Résidence non sécurisée, non entretenue, service inexistant... Regardez donc les photos réelles qui n'ont rien à voir avec celles de leur site !
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 18, 2023
My business colleagues and I were forcibly relocated here from their Berlaymont Apartments due to an alleged electrical failure before we had arrived although I don’t believe that they made any effort to try and fix the issue as our forced compute to our business meetings took us right past the Berlaymont flats and we saw no no sign of any repair effort. The alleged failure of electrical power only took place after they had taken our money and was made with less than 24 hours notice. You make up your own minds. The alternative apartment was this one on Rue de la Reinette. A real dump of an apartment. 1. No extractor fan in either bathroom or toilet and no windows. You can imagine the atmosphere after a few days. 2. Only a cold tap to was wash with in the toilet which is very unhygienic. 3. Peeling wallpaper everywhere and a wooden floor that looked like someone went ice skating on it. 4. The TV didn’t work at all. 5. A very grubby entry area full of cardboard boxes that blocked entry and were never cleared away. 6. Perhaps the worst aspect of the was the uncaring and totally unresponsive customer service. They did nothing to help in any way across the four days they my business colleague and I were there. They could not care less. Avoid these charlatans and spend your money elsewhere. I will NEVER use them again. AVIOID. AVOID. AVOID.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 1, 2022
Appartement en mauvais état et sale, salle de bain plongée dans le noir. Ni porte-manteau ni porte-serviette. Cendre de cigarette sur le rebord de la fenêtre d'une chambre, portes sales, coussins tâchés, cours pleine de poubelles, etc. Impossible de joindre qui que ce soit, ni par téléphone ni par mail, donc tout est resté en l'état pendant nos 3 jours sur place. Prélèvement supérieur à la réservation ! Bref, la totale... j'envisage une action pour dédommagement.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 4, 2021
It really seemed to us the best option to travel to Brussels due to the proximity of services but the treatment is TERRIBLE. For what we see ourselves in the obligation of not recommending it, if you are going to travel to Brussels look for another option. They do not answer emails, you have to insist to contact them because being so far away you wonder if they are scamming you. We have not been able to travel due to covid and sick leave that prevent us from leaving the country. We understand what the hotel and restaurant industry is going through, but that is not a reason to steal from us, it shows their lack of empathy and values. We entered the apartment today (since they have not let us cancel and on top of that they have charged us a 150-euro deposit) and they have not yet sent us the code to enter the house nor do they answer our emails, which makes us think that they have relet.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 3, 2021
THE WORST HOTEL IN EUROPE! I recommend any other hotel before this one. If there is any problem they will never give you a solution. They do not respond by email or phone. We could not make the trip due to the pandemic, they refused to refund us and with the voucher they gave us it has been impossible for us to travel on the reserved date due to family problems. They lack empathy and lack contact with customer service, basic for a hotel. The only thing they care about is that you make the reservation and then they forget about you when they already have the ticket. I also do not advise hiring through *********** since that was how we made the reservation and not even Booking could solve it. Incredible that the day before the trip they had not even sent us the code to access the hotel, yes, they retain the deposit money from your account even if you do not go.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 6, 2021
I DO NOT RECOMMEND THIS BAD HOTEL, for the reasons that I describe below: At the beginning of 2020 we made and paid for a reservation at this hotel through Booking, for a family trip to Belgium in May. As a result of the pandemic it was impossible to travel since the borders were closed, the same hotel told us that they would give us a voucher until 12/31/2021. As the issue of the pandemic was, we decided to delay it as much as possible, and we chose the Constitution Bridge (December 4 to 8, 2021). Before this date, we wrote several e-mails asking them to extend the reservation, since there were two people with health problems and long-term absence, and that we need to delay the trip. They ignore emails, and when they do, their answer is NO. ZERO EMPATHY They have kept our money. DO NOT BOOK WITH THIS HOTEL, in case of any problem, they will not solve anything for you, THEY ARE ONLY INTERESTED IN CHARGING
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Property Policies

Check-in and Check-out Times
Check-in: 16:00–23:30
Check-out: 00:00–11:00

Self check-in: Contact the property for instructions on how to obtain the card/keys

The property will provide check-in details after booking

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

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Property Description

  • Number of Rooms: 3
Smartflats City - Royal is in the heart of Brussels, within a 5-minute walk of Royal Museums of Fine Arts of Belgium and Magritte Museum. This apartment is 0.4 mi (0.6 km) from Egmont Palace and 0.4 mi (0.6 km) from Place du Petit Sablon.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.

Grab a bite from the snack bar/deli serving guests of Smartflats City - Royal.

Featured amenities include a business center, express check-in, and express check-out. This apartment has 2 meeting rooms available for events.

Make yourself at home in one of the 3 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided once per stay.

Services & Amenities

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About This Property

Nearest AirportBrussels National Airport
Distance to Airport14.6KM
Nearest Train StationBrussels Central Station
Distance to Train Station0.95KM
Nearest Metro StationPorte de Namur
Distance to Metro Station0.22KM
Hotel Star Rating3