Bd Charlemagne 11/19, Brussels, Brussels-Capital Region, 1000, BelgiumView Hotel Details
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NH Brussels EU Berlaymont Guest Reviews
4.4/5
Very Good
72 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(72)
Positive reviews(17)
Reviews with photos/video(3)
Awesome rooms(7)
Guest User
Standard Room
Stayed in Dec 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Feb 6, 2025
Great location and nice hotel staff. Very safe and easy access to the metro (15-20 mins to the city centre)
Response from Property: Dear,Thank you for your review! We're delighted to hear that you enjoyed our great location and found our hotel staff nice. It's wonderful to know that you felt safe and appreciated the easy access to the metro, making it convenient to reach the city center. We look forward to welcoming you back soon!Best regards,Aristotelis - Assistant Front Office Manager
Freddie Hoeglund
Standard Double
Stayed in Nov 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jan 16, 2025
I always stay here. Perfectly located for meetings and a killer breakfast.
Response from Property: Dear Freddie,Thank you for your wonderful review! We are thrilled to hear that you consistently enjoy your stays with us and find our location perfect for your meetings. It's great to know that our breakfast has made such a positive impression on you.Your kind words about our surroundings, amenities, cleanliness, and service mean a lot to us. We strive to provide the best experience for our guests, and feedback like yours is incredibly rewarding.We look forward to welcoming you back on your next visit!Best regards,Aristotelis - Assistant Front Office Manager
jiri
Standard Room
Stayed in Sep 2023
Solo travelers
4 review
4.5/5
Great
Posted on Oct 28, 2023
I really enjoyed the time here. The bed is super comfy, wish I had more time to spend on it.
Response from Property: Dear jiri, Thank you for taking the time to share your experience with us. We are thrilled that you enjoyed our hotel! We do our best to ensure that our guests feel welcome and it is very gratifying to read that you enjoyed your stay. Best regards, Arianna - Reception
Xiaoming66
Superior Room
Stayed in Oct 2024
Family
7 review
4.0/5
Very Good
Posted on Dec 28, 2024
The room has a small balcony was very nice
Response from Property: Dear Sir/Madam,Thank you for your feedback. We are pleased to hear that you enjoyed the small balcony in your room. It is always nice to have a little outdoor space to relax. We hope to welcome you back soon for another pleasant stay.With Best Regards,Ainara G. - FO Team
Davey V
Standard Single
Stayed in Nov 2023
Solo travelers
8 review
5.0/5
Outstanding
Posted on Mar 3, 2024
Breakfast was very nice, room was alright too. Perfect for a short 1 or 2 day stay.
Response from Property: Dear Davey V?Thank you very much for your feedback, it is very important for us to know the opinion of our guests. Your opinion helps us to continue learning and continually improving the quality of our service. We hope to see you soon! Best regards,AristotelisFront Office
Guest User
Standard Double
Stayed in Nov 2024
Family
5 review
4.7/5
Amazing
Posted on Dec 28, 2024
Very well located hotel. Very quiet and a team that listens to its customers! I highly recommend it
Original TextTranslated by Google
Response from Property: Dear Sir/Madam,Thank you for your comment. We are delighted to hear that you enjoyed your stay at our hotel. We appreciate your kind words and hope to have the pleasure of welcoming you again in the future.Sincerely,Ainara G. - FO Team
Guest User
Standard Single
Stayed in Nov 2024
Solo travelers
37 review
5.0/5
Outstanding
Posted on Mar 5, 2025
The room was very clean and comfortable, the service was perfect, and the free chocolate was so sweet to my heart
Original TextTranslated by Google
Response from Property: Dear, Thank you so much for your glowing review! We’re thrilled to hear that you found the room clean and comfortable, and that our service met your expectations. We’re especially glad that you enjoyed the free chocolate – it’s always a pleasure to add a sweet touch to our guests’ experiences. We look forward to welcoming you back soon! Best regards, Aristotelis - Assistant Front Office Manager
Guest User
Standard Single
Stayed in Jan 2025
Business travelers
7 review
4.0/5
Very Good
Posted on Mar 3, 2025
The room is clean, close to the EU headquarters, and convenient transportation
Original TextTranslated by Google
Response from Property: Dear,Thank you for your positive review! We’re glad to hear that you found the room clean and appreciated our convenient location near the EU headquarters. It’s great to know that the transportation options worked well for you. We hope to welcome you back soon and provide an even better experience next time!Best regards,Aristotelis - Assistant Front Office Manager
Woaichixiguao0
Standard Double
Stayed in Jul 2024
Business travelers
59 review
4.8/5
Amazing
Posted on Sep 2, 2024
Facilities: Complete facilities, the hotel is very close to the European Union, and the nearby subway and airport bus are also very convenient.
Hygiene: Although the room is not big, it is very clean. Every day the cleaning lady will take the initiative to ask if it needs cleaning.
Service: The service is very enthusiastic, and room renewals are also met as required.
Overall, it's pretty good. Eating and transportation nearby are very convenient.
Original TextTranslated by Google
Response from Property: Dear Woaichixiguao0,Thank you for reviewing your experience after your stay at NH Brussels EU Berlaymont. It is rewarding to know that you had such a pleasant experience with us, and we are pleased that you received friendly and professional service from our team. We hope to see you soon!Best regards,Aristotelis - Assistant Front Office Mnager
Anonymous User
Standard Single
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 15, 2024
It's quite good, because the front desk service is very enthusiastic, it's only 15 minutes away from the airport, which is super convenient, and there are a lot of restaurants around to choose from.
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Guest User
Standard Double
Stayed in Sep 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 30, 2023
Good, next to the Berlaymont building, the room is very clean and tidy, I chose this one for a long time and it is very cost-effective
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Guest User
Standard Double
Stayed in Aug 2023
Couples
5 review
3.7/5
Posted on Oct 2, 2023
The room is small, the facilities are old, and the bathroom drains slowly. The entrance and exit of the parking lot are very small, and it is inconvenient to enter and exit. The hotel is in the Brussels low-emission zone, and you need a permit to drive in, otherwise you will be fined 150 euros. The location is a bit remote. Other aspects are good.
Original TextTranslated by Google
Response from Property: Dear,Thank you for taking your time to review your stay at NH Brussels EU Berlaymont.Please feel free to contact the hotel directly if you would like to share more about your experience.Looking forward to welcome you back again.Kind regards,AristotelisNH Brussels EU Berlaymont
Guest User
Standard Double
Stayed in Nov 2024
Travel with friends
21 review
5.0/5
Outstanding
Posted on Jan 6, 2025
The room was nice
Original TextTranslated by Google
Response from Property: Dear Guest,We would like to thank you for taking the time to review your recent stay at NH EU Brussels Berlaymont. We are pleased to hear that you found the room satisfactory.We look forward to the pleasure of hosting you again soon.With best regards, Ainara G. - FO Team
Guest User
Standard Single
Stayed in Aug 2023
Business travelers
14 review
5.0/5
Outstanding
Posted on Sep 27, 2023
Senior members upgraded the room, the breakfast environment was good and the dishes were rich. It is very close to the Economic Commission for Europe.
Original TextTranslated by Google
Response from Property: Dear, Thank you for giving us a perfect rating. We are thrilled that you enjoyed our hotel! We do our best to ensure that our guests feel welcome and it is very gratifying to read that you enjoyed your stay and found our location convenient.Naila - Front Office.
Guest User
Standard Room
Stayed in Nov 2022
Family
28 review
5.0/5
Outstanding
Posted on Jan 3, 2023
A nice hotel, just next to the EU headquarters, just a few hundred meters away from Brussels Airport by bus. The room is spacious and comfortable, clean and tidy, the service is very thoughtful and warm, and the breakfast is also good.