Av. de Stalingrad 25/31, Brussels, Brussels-Capital Region, 1000, BelgiumView Hotel Details
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The Augustin Guest Reviews
4/5
Very Good
69 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.9
Service4.0
Cleanliness4.0
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All Reviews(69)
Positive reviews(57)
Reviews with photos/video(4)
Negative reviews(12)
AlexFang2018
Classic Double or Twin Room (Augustin)
Stayed in nov. 2023
Business travelers
16 review
5.0/5
Outstanding
Posted on 11 déc. 2023
very good location and big rooms close to Midi and Square. arrived early in the morning paid 40 euros for early checkin.
Manna Li
Classic Double or Twin Room (Augustin)
Stayed in fév. 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on 8 fév. 2024
I like to stay in this hotel every time I come to Brussels. The service is good, clean, the environment is good, the room is big, and safe. There is a fruit shop opposite and it is also very close to tourist attractions.
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Bingchuan
Classic Quadruple Room
Stayed in mai 2023
Friends
6 review
5.0/5
Outstanding
Posted on 4 août 2023
Very good location and very convenient to check inzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
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Guest User
Classic Double or Twin Room (Augustin)
Stayed in sept. 2023
Couples
2 review
3.2/5
Posted on 11 sept. 2023
The hotel staff was nice, but the air conditioner was broken, making it difficult to sleep, and the pillows were stained
L’hôtel The Augustin offre une propreté exemplaire avec des changements fréquents de draps, assurant un séjour confortable. Son emplacement stratégique, à 15 minutes à pied de la Grand-Place et à 5 minutes du métro, le rend idéal pour explorer la ville. Un choix recommandé pour une expérience agréable à Bruxelles.
Translate
6/7
Sanjeev
Stayed in mars 2024
Family
5.0/5
Outstanding
Posted on 27 mars 2024
Staff is very friendly and helpful. Breakfast is awesome. Rooms are large and comfortable
Michael
Stayed in janv. 2024
Other
4.0/5
Very Good
Posted on 7 janv. 2024
Good location with easy access to metro, train, and downtown by foot. Surprisingly quiet considering the location. Good water pressure and toiletries.
Doreen
Stayed in déc. 2023
Family
4.0/5
Very Good
Posted on 26 déc. 2023
It's a nice, cosy little hotel. Staff were friendly and helpful.
However, the surroundings could have been better. The security could have been improved. It felt like anyone could just walk in. The lifts can be accessed without a key card as does the rest of the hotel facilities.
Macrae
Stayed in déc. 2023
Other
3.0/5
Posted on 21 déc. 2023
The hotel is well located and looks good in the common areas. Unfortunately we were given a poor room on the top floor that had reduced headroom for about 1/3 of the space. The bathroom was particularly uncomfortable. When we checked in, we were told that someone had already been checked in under our name and the implication was that we were lucky to get a room at all. On the plus side, the bed was comfortable. Overall we were disappointed.
Scott
Stayed in nov. 2023
Couples
1.0/5
Posted on 11 nov. 2023
There is no parking available, was suggested to park at metered parking outside of the hotel. Car was broken into. Manager was more interested in deflecting blame than doing anything to help us deal with the situation. Left a really bad impression.
Caren
Stayed in mars 2024
Couples
5.0/5
Outstanding
Posted on 30 mars 2024
Loved the hotel. Walking distance to major attractions.
salar
Stayed in sept. 2023
Family
1.0/5
Posted on 29 sept. 2023
"The property falls short of the standards expected of a 4-star hotel. The air conditioner was malfunctioning, making our room uncomfortably warm at 29 degrees Celsius. Shockingly, we discovered that the AC had been in disrepair since July, and even in early September, it remained unresolved.Additionally, the lack of a ramp at the entrance meant we had to lug our heavy luggage upstairs to reach the reception desk. Unfortunately, there was no assistance from the staff with our bags. The absence of a restaurant was disappointing, as they only served breakfast in the morning.In light of these serious issues, it's evident that this hotel does not live up to its claimed 4-star status."Feel free to let me know if you'd like any further adjustments or if there's anything else you'd like to include.
F
Stayed in sept. 2023
Business travelers
2.0/5
Posted on 28 sept. 2023
Most of the rooms have broken airconditioning units. People are polite but can’t help.
No water on the room - I asked and they served a bottle for free.
Beverly
Stayed in sept. 2023
Other
5.0/5
Outstanding
Posted on 6 sept. 2023
Lovely hotel located within walking distance of central train station, many restaurant choices and most attractions. Very spacious but basic hotel room. Loved the extra large soaker bath tub! The location is on the edge of a less desirable neighborhood; however, I never felt unsafe.