NH Brussels Airport Reviews

Response from Property: Dear Pamela,Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We work with high standards of service, therefore, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Kind regards, Samad - Front Office Shift Leader

Response from Property: Dear NaomiThank you for taking time to review our property.I am delighted to hear that we will be your top choice when you visit our city. I will be sharing all your comments with all the staff involved as we are very proud to receive this amazing compliment about (name and potentially reason for positive feedback). We look forward to welcoming you back soon. Please don´t hesitate to contact us if you need any support or information regarding your next possible stay. Thank youKind regards, Andreea-Front Office Manager

Response from Property: Dear Marc MossFirst of all, thank you for leaving a review following your recent stay with us.We sincerely apologize for the inconvenience and disruption this has caused you.We understand the importance of having reliable elevator service. Please be assured that we take this matter very seriously and are committed to resolving it as quickly as possible.Currently, we have the following plan in place to address the elevator issues. This includes, immediate repairs, scheduled maintenance while the missing piece is received and we are also exploring options for upgrading the elevator system to enhance its reliability and performance.Your remark in regards to the breakfast service has been transmitted to our F&B Manager. Thank you again for your feedback and for helping us improve our services.With kind regards, Andreea - Front Office Manager

Response from Property: Dear Guest, Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We work with high standards of service, therefore, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Kind regards, Samad - Front Office Shift Leader

Response from Property: Dear guest, Thank you for choosing to stay with us at and I am very proud to hear that your experience with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Please don´t hesitate to contact us if you need any help or information. Kind regards, Andreea - Front Office Manager

Response from Property: Dear DangeThank you for choosing to stay with us and I am very proud to hear that your experience with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Please don´t hesitate to contact us if you need any help or information.Kind regardsAndreea - Front Office Manager

Response from Property: Dear Guest Thank you for taking the time to leave a review after your recent stay at our hotel. We sincerely apologize for the disappointment you felt when leaving our hotel. Please be assured that we have taken your comments about the restaurant and the room into consideration. Please note that I am reviewing this matter with the restaurant manager and the housekeeping manager to prevent this from happening again in the future. We are committed to providing a memorable experience through excellent service, so we hope to have the opportunity to welcome you back and enhance your experience as soon as possible. We thank you again for choosing to stay at our hotel and for taking the time to provide us with a review. Warm regards,

Response from Property: Dear Guest, Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We work with high standards of service, therefore, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Kind regards, Samad - Front Office Shift Leader

Response from Property: Dear Mr. Jane, Thank you for taking the time to share your recent experience. We appreciate your feedback and are glad to hear that you enjoyed your stay and that we met your expectations. We provide a high standard of service and as such, your feedback will be shared with the team to continue to inspire and inspire them to deliver exceptional guest service. Thank you for choosing to stay at our hotel. We look forward to the opportunity to welcome you back soon. kind regards, Samad - Front Office Shift Leader

Response from Property: Dear tibbaut, Thank you for choosing to stay with us at and I am very proud to hear that your experience with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Please don´t hesitate to contact us if you need any help or information. Kind regards, Andreea - Front Office Manager

Response from Property: Dear Vicoos, Thank you for the trust given to our hotel while choosing us for your stay in Brussels Airport area. We regret we did not cover your expectations and would like to thank you for your comments regarding the areas we should improve on. I truly apologize for the inconveniences that you experienced during your stay and regret that your stay did not meet with your expectations. Kind regards, Andreea - Front Office Manager

Response from Property: Dear Guest, Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We work with high standards of service, therefore, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Kind regards, Andreea - Front Office Manager