Novotel Hotels in Brussels

The airport is about 20 mins from the hotel and cost about EUR46. As we arrived early morning into Brussels, we were able to leave our luggage at the hotel and go for a wonder into the city. The hotel also due to availability allowed earlier check in later in the day which was ideal. The location of the hotel was perfect as we were within 10 mins walking location of all the major tourist sights including Grand Place, Mannekin Pis, Choco Museum as well as some historical stunning Churches, some of which were literally on the other side of the hotel. The hotel is surrounded by many different restaurants and cafes - of all budgets including so many halal options which was a total surprise. There are also supermarkets within walking distance for water/snacks etc. Room was cleaned everyday and all staff were always friendly and attentive. Facilities in the room include tea/coffee making and one bottle of water as well as the standard things. Breakfast - excellent variety, plentiful, fresh and delicious and all staff were very friendly and cheerful especially towards children which was great to see. Worth paying extra to include breakfast. Swimming Pool - small but was ideal and my son enjoyed this, shallow water which is perfect for children. There is also some gaming/fun for children in the lounge. Again due to late evening flight, we were able to leave our luggage and do last minute shopping and a visit to the Choco Museum. We really enjoyed our stay here and would definitely stay here again if we visit Brussels and would highly recommend to anyone visiting the city.

We arrived on EuroStar in Brussels Midi and did not have a good impression of Brussels at first (note to self, next time take the metro or over ground train (operator IC) to Brussels Central which is literally five minutes walk down the slight hill to the Novotel hotel. We finally found the hotel literally 200 yards from the main square (Grote Markt). What a lovely welcome when we got to reception. The receptionists were just lovely, so friendly and welcoming. Embarrassingly their English was just so good. The restaurant employees were very welcoming too and they paid the appropriate attention when required, they too were great. The breakfast chef also came out periodically and topped food up which was good to see. Housekeeping was great and one morning the room service assistant had actually realised we had gone to breakfast and made our room up while we away at breakfast. Location - this hotel couldn't be better placed. Grand Square literally 200 yards away, Grand Central station five minutes walk (if that) up a slight hill. Summary - I would stay at the Novotel (off Grand Place) on a future visit without hesitation. A really well appointed and well placed hotel with really lovely friendly staff. Coming from the trade we appreciate the total effort the staff put in and thank them very much for making our stay so welcoming.

Really great stay at this very pleasant and nicely located hotel. We used this as our base having travelled across on Eurostar. The hotel is a 10 minute walk from the station. Like all European main stations it’s a bit seedy around the adjacent area but we felt safe. The MIDI station also has an amazing array of shops to hand if you just want a quick snack or get breakfast while on the move. Hotel was clean and the air con was amazing given this was two of those baking 38degree days! Only minor criticisms were the towels were very small for a modern hotel, the maid service is often late (although we were on top floor so perhaps last!) and breakfast very expensive (but see earlier comment) - none of which affected my scoring.