Anantara New York Palace Budapest - A Leading Hotel of The World Reviews

Response from Property: Dear NataliiaG, Thank you for taking the time to provide your feedback. I'm delighted to learn that overall you had a great time at Anantara New York Palace Budapest and thank you for highlighting our unique breakfast and dinner experiences. We are glad to learn that with our spacious, comfortable room and great service we not only met but exceeded your expectations and we would be pleased to welcome you back again. With kind regards, Tamás Gebei

Response from Property: Dear SabsKebabs, Thank you for staying with us recently at Anantara New York Palace Budapest and thank you for taking your time to share your feedback. We are pleased to see that overall you had a good time and I would like to extend my apologies for not being able to provide immediate solution on the issue you have encountered during your stay. I appreciate you letting us know in which fields could we do more for your comfort and I hope to have the opportunity to welcome you back and better your experience. With kind regards, Tamás

Response from Property: Dear Xiaoyuan, We would like to take this opportunity to thank you for sharing your great feedback. We are utmost delighted to learn you liked your room and find our breakfast the most memorable. Our sincere pleasure to welcome you back as soon as your travels bring you back to Budapest. Kind Regards, Virág Juhász Assistant Guest Experience Manager

Response from Property: Dear Lilian, Thank you for sharing your kind feedback and we love your pictures. We were pleased to learn about your overall satisfaction and I would like to express my apologies for the inconvenience you have experienced in regards the shower. Let me kindly assure you that our maintenance team has been informed about this shortcoming and I trust we will be able to deliver an excellent experience upon your next stay. With kind regards, Tamás

Response from Property: Dear Kimberly033, Thank you for providing your valued feedback. We are pleased to see that overall your had a good time and please accept my sincere apologies for the irregular wifi issue during your stay. Let me kindly assure you that our IT team has fixed the situation and we are pleased to welcome you back to enjoy again our services, in particular the breakfast as I'm glad to understand and share this part has charmed you most during your stay. With kind regards, Tamás

Response from Property: Dear Guest, Thank you for your feedback. Whilst we are pleased to see your kind words about our teams, I would like to express my sincere apologies for your disappointment due to the shortcoming in our drink service. I appreciate you calling our attention to this gap and let me kindly assure you that your concern has been shared with our Food and Beverages team to make sure our generally high standards are in place. It would be our pleasure to welcome you back and provide the outstanding Anantara New York Palace Budapest experience and please feel free to let us know if we could do more for your comfort. With kind regards, Tamás Gebei

Response from Property: Dear Kitty's, Thank you for taking your time to share your lovely feedback. We are delighted to see your satisfaction and we hope to welcome you back soon. With kind regards, Tamás

Response from Property: Dear Guest, Thank you for showcasing your repeated satisfaction. We are pleased to welcome you as a returning guests and would be our pleasure to welcome you back again soon. With kind regards ,Tamás