Pilvax köz 1-3, District V-Belvaros-Lipotvaros, Budapest, Pest, 1052, HungaryView Hotel Details
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Pilvax Hotel Budapest Guest Reviews
3.8/5
Good
48 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.7
Service3.8
Cleanliness3.8
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All reviews(48)
Positive reviews(38)
Reviews with photos/video(3)
Awesome stay(5)
Great service(5)
Negative reviews(10)
Stitchx
Standard Double or Twin Room
Stayed in Apr 2023
Travel with friends
11 review
3.2/5
Posted on Jun 27, 2023
Enough for use with good location. We arrived early and the staff packed the room and let us check in and store luggage there. They are friendly overall. However, it may be a bit difficult to communicate in English that day with the staff.
Khai Sing Ng
Standard Double or Twin Room
Stayed in May 2024
Solo travelers
18 review
4.2/5
Very Good
Posted on Jun 4, 2024
Friendly Staff
SUJIN
Economy Double Room
Stayed in Jul 2023
Family
26 review
3.2/5
Posted on Jul 30, 2023
A 3-minute walk from Vienna West Station, subway and tram stations are also nearby, so access to sightseeing spots is very good. The facilities in the room are general, but the tap of the washbasin was out of order and did not open and the water did not flow. When I complained to the front desk, they responded immediately, but it was not fixed after all.
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Anonymous User
Economy Double Room
Stayed in Jun 2023
Business travelers
1 review
2.5/5
Posted on Jun 11, 2023
I went to check in at 6:00 p.m., but I was told that there was no room, and I waited another hour to check in. When I was asked to check out at 10:00 a.m., and until 6:00 p.m., is eight hours enough to clean the room? The man at the front desk Answer, are you here to complain? OK, then complain
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Guest User
Standard Double or Twin Room
Stayed in May 2023
Family
15 review
3.7/5
Posted on May 7, 2023
All good shampoo. soap. no coffee pot
The cute thing is that all writing utensils are pencils. clean
The breakfast is clean, simple, and good.
There is a restaurant on the first floor, which is nice and friendly.
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meiwen
Standard Single Room
Stayed in Oct 2022
Solo travelers
16 review
5.0/5
Outstanding
Posted on Oct 23, 2022
Although the room is small, it has everything you need and is clean and tidy. The staff at the counter are very kind and can communicate in English very well. I am very satisfied.
The hotel is very close to the river bank, and there are lively places nearby. It is very convenient for eating and shopping.
La habitación perfecta.
Grande, con colchones cómodos y muy limpia.
Desayuno limitado, pero aceptable.
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Guest User
Stayed in Oct 2024
Couples
4.0/5
Very Good
Posted on Oct 30, 2024
Nice central location to use as a base for a weekend away. Room was nice and big and clean and didn’t everything we needed it to do. Only downside was no kettle or coffee in the room (I like a coffee as soon as I get up). Breakfast was very basic but did the job and all of the staff were very friendly and helpful.
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 20, 2024
Very central to all amenities friendly receptionist who was very helpful..comfy bed..great location close to everything...for the price we paid found the experience very acceptable. Easy to find in the city centre with busses and trams..plenty of taxis easy to get about
Guest User
Stayed in Oct 2024
Other
4.0/5
Very Good
Posted on Oct 16, 2024
This hotel was good to put your head down and chill after a long day exploring the city. It’s right in the centre so everything is nearby the room was really big and we had new towels everyday and clean bedding on the 3rd day, breakfast was good as well very nice scrambled egg and coffee! The staff were so nice and helpful even booked out tickets for the river cruise.
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 11, 2024
Lovely hotel with very clean rooms and friendly staff. Situated 5 mins from the Danube, its in a great location, within walking distance to most sight seeing attractions of Budapest. Pedestrianised street so no traffic noise, and a great Irish pub on the corner, and a deli Bars and restaurants within minutes, it really is a great hotel to stay in for a lovely long weekend in Budapest. I will definitely be booking this hotel again. The beds are sooooo comfy. xx
Guest User
Stayed in Oct 2024
Travel with friends
1.0/5
Posted on Oct 11, 2024
Stayed at this hotel as part of a four night city break. Upon arrival to the hotel the receptionist when initially very welcoming, we were able to leave our cases and returned to check in later on. We were unaware that the hotel did not have a lift therefore we had to carry two suitcases up three flights of stairs. On entering the room, it was very dated and basic. The facilities within the room were very poor. The general appearance of the room did not give a good impression, there was no safe, the curtains didn’t cover the windows, there was no safety lock on the door or windows and the fridge was unclean with mould. In addition the shower in the bathroom was mouldy, the shower door was loose on the runners and had fallen off when opened. On using the shower it didn’t function and was leaking excessively onto the bathroom floor. The overall general cleanliness of both the room and bathroom was poor. We brought this issue up to the reception staff about the concerns of the bathroom they seemed very un phased and showed little concern. When asked if the shower could be fixed we were told that the showers had been checked by the plumbers and they were all functional, said there was nothing that could be done about a leaking shower other than to give us extra towels to put on the floor. We were then offered to change rooms to the one next door which was in a similar condition to the original room, very basic and lacked general cleanliness. We were staying on a bed and breakfast basis. However the breakfast offered was extremely poor quality and choice, again lacking in basic facilities such as a toaster. It was overall a very unpleasant four night stay. I would not recommend this hotel to anyone staying in Budapest.
Guest User
Stayed in Oct 2024
Other
1.0/5
Posted on Oct 7, 2024
Stayed in September as a group of friends. A very unpleasant experience overall ; - no lift - x3 flights of stairs - poor breakfast/ lack of choice (no toaster), food left uncovered the night before - rooms outdated - mouldy shower / fridge - shower screen kept coming off rollers / dated furniture in room - no additional safety lock on doors or windows - no basics in bedroom (eg kettle, iron, safe) - unable to provide another pillow but instead offered a rolled up duvet stated that “all the British people had taken them” - showers were poor quality, shower head minuscule and leaked over bathroom - shower tray leaked over bathroom floor when this was raised the receptionist didn’t see any issues and said the plumber had reviews all bathrooms and happy with condition - no housekeeping / freshening / tidying of bedding or providing fresh towels - initial friendly welcome and central location are the only positives.
Guest User
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 27, 2024
Fantastic stay here. Staff are very friendly and helpful. Special mention for Greg. The breakfast staff went the extra mile. The hotel is ideally placed to access the hop on hop off buses, which the hotel sell. They have knowledge of all attractions and are very helpful in advising places to stay. Rooms on the first floor are the best to get. The rooms themselves are ideal for short stay city breaks. Big thank you to everyone.