Holiday Inn Bristol Airport

Please be careful of all extra charges when you arrive. No option to park near for free and charges for serving you drinks and food on top of extortionate prices. The gym was 3 cardio machines a rack of light weights and a bench. Plus points for lovely friendly check in chap and nice note he wrote on key card plus comfortable beds!!!!

Reception and staff, shuttle bus etc. Were very helpful, welcoming and friendly. Hotel very clean, food limited menu but lovely food. Shuttle bus fantastic. No other amenities. Bar was awaiting delivery of draft and bottled beer for 3 days so we had to go somewhere else for a drink. We had booked late check out and were woken up by housekeeping early, explained we had late check out but were woken again by phonecall from Reception asking us to vacate room, it took me to go to reception with proof to which the woman responded 'oh it must be on other server' ??????? Why wasn't it checked then? Completely disorganised. I spent the time I paid for late check prooving I'd paid for it??????? No apologies! Very disappointed. So no drinks or explanation as to why they had let it run out if as they said hotel was 'booked out' that weekend so they should have made sure they had stock and absolutely no regard into what I'd booked and paid for! Really felt sorry for ground staff as management should take responsibility for these issues instead of letting the staff at hotel get burdened with management mistakes! Very let down with mis information and not very good management skills and planning for their visitors stays!

Booked 2 rooms, Inder on reception couldnt find the 2nd room at first, but Inder soon sorted it. What a lovely lady. We had food and drinks, food was lovely. The offer kids eat free with every paying adult only applies if the kids use the kids menu!! We were not advised of this and ordered all the meals from the main menu, there was no kids menu on any of the tables!! Pritesh the manager refunded me the difference, he was very appologetic and helpfull. Would definatley stay here again.

Stayed 1 night in family room. Great hotel, recently refurbished with great beds and bathrooms. Our premium room came with a nespresso machine and pods. Reception team really helpful and sorted out booking issue very quickly. Would definitely stay there again.

Lovely hotel with lovely staff. Check in was good and friendly helpful staff. Inder was so helpful I didn’t know how to adjust my heating. Not good on technology.She was up in minutes & showed us how to adjust it. The restaurant staff were extremely efficient & friendly & service was great. British (not sure how I spell his name)was also excellent.food was delicious. Rooms very clean. Credit to housekeeping. 😊👍

Lovely hotel , great service, great food. They look after you well. From check in & food service & food. Nice clean room. Good to on the wall. Food delicious & piping hot. Staff service is great.😊 would definitely recommend to family & friends.