The Abbey Hotel & Apartments

Two night visit Lovely hotel , service excellent, , furniture in room bit tired needs a refresh , breakfast really good , must give staff 10 out of 10 , on site parking, only 10 minutes walk to town centre

Wonderful Stay! Was a really lovely stay. Natasha was so helpful and kind. Easy walk into Bury’s centre, accommodation was full of character and very comfortable with a lovely breakfast in the morning. Would highly recommend!

Little gem in Bury St Edmunds We had 1 nights stay in the suite which is a separate building. It is the converted blacksmiths forge and is a really lovely little “house”. Kitchenette with fresh milk in the fridge ( thank you! So much nicer than those little pots of long life you often get in hotels!), lots of tea and coffee too. Bathroom on the ground floor too with a bath and separate shower. Plenty of very hot water! Lounge area is a double height beamed ceiling room with a sofa bed and dining table. Then you go up some stairs ( quite steep but there is a rail) to the bedroom on the mezzanine level. Really comfy bed! We ordered what we wanted for breakfast the next day and gave a time, and it arrived spot on time, delivered to our door. I’d asked if possible for gluten free toast and there it was in the tray! Such a lovely place to stay. About 10 mins walk into the centre, quiet, warm and run by lovely people 😊

Disappointing We were not staying in the main hotel building but in a separate cottage. When we arrived the heating had not been switched on & the building was cold & took several hours to warm up requiring us to keep our costs on. The bathroom was very small & cramped. The arm chairs were hard & uncomfortable. There was very little space for our luggage. Considering all this it was very expensive including a surcharge we were not expecting. When we queried this there was no one to provide an explanation.

Excellent stay A beautiful old hotel - staff couldn’t have been better

Pleasant but pricey The hotel was rather pleasant, the staff were really friendly and helpful. It has an oldie worldy feel about it and this also is expressed in the decor, if this is the ambiance you are after then this is the place for you. Breakfast was really nice and there was a good variety on offer. They were very accomodating with regards to car parking, we were allowed to leave the car in the car park whilst we went in to the town after checkout. A nice touch. My only down side to this was the price, as nice and pleasa t as it was it in my opinion does not warrant the price tag of £170 for the night we paid.