Anonymous User
July 1, 2023
First of all, don't expect a reception response.
I explained the situation because I had a baby, and I had no choice but to sleep on the floor, so I added bedding (30,000 won for a fee).
It is a size that is difficult to use for people over 170cm in length, just as wide as the coffin where a person lies when they die.
When I asked to change it to a larger one because it was too small, they only repeated the words "1 extra bedding costs 30,000 extra".
Looking back, to the request "I want to buy bedding because I have a child and I think I will have to sleep on the floor with my child," I think the order would be to explain, "Our bedding size is small to use with a child on the floor."
The entrance light is on all day due to a sensor failure, making it difficult to get a good night's sleep. The frame of the bed is made of wood, so it creaks even if you move it slightly while lying down.
This is a very disappointing response.
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