Brown Suites Busan

Brown Suites Busan Reviews

Brown Suites Busan

160 Chungjang-daero, Dong-gu, Busan, 48751, South KoreaView Hotel Details
Brown Suites Busan
Brown Suites BusanBrown Suites BusanBrown Suites Busan
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Brown Suites Busan Guest Reviews

4.5/5
Great
55 review
Verified reviews
Location4.6
Amenities4.6
Service4.3
Cleanliness4.6
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All reviews(55)
Positive reviews(54)
Reviews with photos/video(25)
Clean and tidy(19)
Awesome stay(17)
Awesome rooms(13)
Convenient location(8)
Great location(7)
Nice sea view(6)
Easy to get around(5)
Negative reviews(1)
Guest User
Family Suite Ocean B
Stayed in Aug 2024
Family
1 review
3.5/5
Posted on Aug 8, 2024
The property itself is very good. Very high end property, new and clean. However I think the management is not good, after our arrival at busan still didn’t provide us the check in details, not even know which block we staying. We stayed for 6 nights but never got housekeeping. It says every 4 nights will have housekeeping.
Response from Property: Hello, this is Brown Sweet Busan. As we provide non-face-to-face front services, we provide thorough information to guests so that they can have all the information about their accommodation smoothly. However, if you do not enter your mobile phone number and e-mail properly when making a reservation, you will be sent a message through the reservation platform, and depending on the situation, there will be an error that the notice delivery may not go properly in the middle. We are very sorry that there was a mistake in which the information about the check-in and room cleaning application service was not delivered to you. We will try to supplement what you said more thoroughly in the future. We are sorry. We hope to see you again at Brown Sweet Busan next time.
Guest User
Grand Suite Ocean B
Stayed in Jul 2024
Family
10 review
5.0/5
Outstanding
Posted on Jul 19, 2024
I was on vacation with my family. I liked everything. A friendly attitude. Recommend.
Response from Property: I feel great that you had a happy vacation with your family in Brown Suite Busan. Thank you. We will continue to work hard to keep all the rooms in Brown Suite Busan in the best condition. I hope to see you again next time :)
Freelax
Ocean Deluxe B
Stayed in Apr 2024
Couples
9 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Awesome view. It’s so homely. I fell sick on day 2 after my trekking from Mount Hallasan. The place was so cosy and I had a complete rest. Brown Suites is at Tower B. I took quite a long to find the building coz I didn’t receive any messages or notifications but the personnel helped me to check in and it went very smoothly. The apartment has got full kitchen appliances and cutlery. They have given sufficient towel and toiletries apart from toothbrush or toothpaste. There is no housekeeping. There is a link bridge connecting from Busan KTX Station to the apartment. Overall 10/10
6/9
Response from Property: You must have been very tired after hiking Mt. Halla, so I'm glad you enjoyed a cozy rest at our accommodation. As we operate a non-face-to-face mobile front desk, we continue to strengthen the system to provide you with all information including check-in. However, some reservation platforms may not be able to deliver the notice properly in the middle. We are continuously reinforcing the system to make it easier for us to guide you even in unexpected situations like this. Housekeeping is provided free of charge once every four nights, and other than that, we provide it upon request. Please refer to it if you visit again next time. I hope to see you again at Brown Suite Busan. Thank you.
Amielittle
Connecting Suite Ocean A
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 1, 2024
We had a great time staying at this hotel. It's clean, spacious and modern. It's within walking distance to Busan Station.
Response from Property: Thank you. We will do our best to ensure that Brown Suite Busan will be reborn as a residence that provides the best service among the residences adjacent to Busan Station. I hope to see you again next time.
Min
Two Bed Ocean B
Stayed in Jul 2024
Family
13 review
5.0/5
Outstanding
Posted on Jul 26, 2024
Awesome location, easy check in, excellent facilities. Will defo revisit
Response from Property: Thank you. We will continue to strive to maintain all rooms in the best condition to match the best view and location of Brown Suites Busan. We hope to see you again next time :)
Ji4h40
Executive Suite Marina A
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 26, 2024
This apartment was huge and very clean. It is also very near the railway station. Will highly recommend !
Response from Property: Hello Ji4h40, thank you very much for visiting Brown Suites Busan Station and leaving a good review.Our residence is larger than a regular hotel, allows for simple cooking, and has an ocean view that is better than anywhere else in Busan.I think it is a good residence for foreign tourists to stay in as it is very accessible to Seoul, Busan, and Busan tourist attractions through a pedestrian passageway connected to KTX Busan Station.Once again, thank you for visiting our residence. We will do our best to provide you with the best residence experience as you have given us a positive evaluation. Well, I look forward to seeing you again. thank you
Guest User
Ocean Deluxe F
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 19, 2024
Very clean and nice view
Response from Property: Thank you. We will continue to work tirelessly to keep all our rooms in the best condition to suit the wonderful view of Brown Suite Busan. I hope to see you again next time :)
Anonymous User
Ocean Deluxe J
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Excellent apartments. Everything is tasteful and expensive. I was pleased with the proximity to the train station.
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Guest User
Ocean Deluxe K
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 14, 2024
The view was overwhelming and the room was clean, so it was great. I want to go again next time!!!
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루비체리임
Family Suite Marina C
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 30, 2024
We went on a family trip the day before my nephew went to the naval training camp. It was so clean, spacious, and high up so you could see the ocean and the bedding was soft and really nice. So we're going again in August. ㅎㅎ
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Response from Property: Thank you. I guess you are currently serving in the military after receiving your assignment. I am so glad that you had a great time at our residence before your enlistment. We will continue to work hard to maintain all rooms in the best condition to match the great view of Brown Suites Busan. I hope to see you again next time :)
Guest User
Connecting Suite B
Stayed in Jul 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Very good homestay, clean, spacious, with complete kitchen equipment and tableware. Full of atmosphere. Great view outside the window.
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Response from Property: Thanks. In the future, we will continue to work hard to keep all guest rooms in the best condition to match the beautiful scenery of Busan. Hope to see you next time :)
yooki
Ocean Deluxe D
Stayed in Jun 2024
Travel with friends
17 review
5.0/5
Outstanding
Posted on Jun 18, 2024
There was a direct bridge from Busan Station. The location is great even on rainy days. We arrived at 0:24, so the designated exits 9 and 10 were closed, so we left from exit 8. There is a convenience store under Building B. The view from the room was beautiful. The room was clean and the bed mattress was great! What impressed me was that there was a button to call the elevator! And it also notifies you when the elevator has arrived. There is a nice kitchen, so I brought some fruit to prepare and eat in the morning. Two bottles of water were prepared.
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June20th
Ocean Deluxe C
Stayed in Jun 2024
Business travelers
6 review
3.5/5
Posted on Jun 6, 2024
It's very complicated and far to get from Busan Station to the guest room. You'll get used to it after doing it once or twice, but you have to go through Busan Station to get to restaurants and other things. I don't recommend this location.
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Guest User
Family Suite Marina E
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on May 14, 2024
The house is very clean and the location is good, 5 minutes away from Busan Station via a passageway. My foreign friends really liked it. Thank you. I will use it again next time
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sowon
Ocean Deluxe G
Stayed in May 2024
Other
1 review
4.5/5
Great
Posted on May 3, 2024
I used the lower floor and it had a nice view and was clean. The blanket had some dust on the top. After entering the room, I opened the door and before I could even take a step, the intercom rang and I answered it. They told me to be careful because they kept complaining about the noise from the floor downstairs. When I told him he had just come in, he didn't say anything. It didn't feel good to be warned about doing nothing and being noisy. Most of the rest are satisfied. The water pressure is a bit weak.
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