Marysol by haeundae beach Reviews

amazing view, clean, new room, but there was only 1 big towels for 2 adults. that’s too strange. reception asked to pay for another one. crazy. the first hotel where we have faced such problem. thats not the service. moreover they don’t clean room every day. breakfast was average. nothing special.

****BOOK AT YOUR OWN RISK**** Tl;dr - we will NOT stay here again, nor recommend anyone else this Marysol by the beach Haeundae hotel to anyone. Pro: - Between Haeundae stn and beach. - Good Korean fried chicken shop at the main entrance. Cons: - Arrived approx 4:00pm (check in is at 3pm) but hotel receptionist told us no rooms available and we would have to wait until cleaning was done. 30 mins later, asking for an update, cleaning was not yet done (or cleaning staff have not yet arrived) asked us to continue to wait. However Korean citizens were easily able to check in and get their room cards without a hitch. No issues or waiting for them. Many foreigners (including ourselves) were left bewildered. Only when we kept asking to find a solution did they decide to give us a twin room (we booked a double) for the first night and told us we could change back to a double the next day. We had sight seeing activities and tram tickets to attend to within the next 40 mins. The next morning there were still no rooms available so we decided to leave our suitcases with the receptionist because we have our itinerary to follow. Receptionist actually told us a room was going to be available in about 4~6 hours but we wouldn't be waiting or come back for that. We got When we finally came back at around 8pm (no staff after 10pm according to hotel guidelines) we were again shocked to see no staff available. We had to wait a further 15~20 mins until a staff came out in what looked like to be her pajamas to attend to our room change as per agreed the day before. Finally we got the actual room we booked, however the cleaning crew left the previous occupants used towel on the room's table. We were hesitant that the cleaning staff actually cleaned the room thoroughly (or changed the bedsheets). Also in the bathroom, under the sink there is no drain hole, so if you shower and the water leaked out there is no way of removing the flood build up. A very poorly designed bathroom layout. - Only 2 elevator available to reach rooms which means long waiting time. - One light switch besides the wall AC control panel to turn off and on all lights on the room, and one for the bathroom. The big light above the room door switch has been disabled and the motion sensor covered by tape and paper. - One building split into two hotel companies but they both share identical floors. But when asking the other hotel receptionist "where are the staff gone?" We got a cold response "we don't know about that".

Located near to the night market. Not bad but downstairs have a stench

It was a nice experience! Good location and services! 👍👍👍

Good service, great view.

It was above average really nice!! Location was good too with great ocean view!

The ocean view was so pretty. The downside was that there were not many elevators, so you had to wait a long time. Parking was convenient and good. Breakfast was delicious and the staff was friendly.

We stayed at the hotel for two days. The view from the window is very beautiful on the sea and on the beach of Haeundae from the 30th floor. Everything is very good

Overall very good. For a room with a sea view, very beautiful, worth the price, complete facilities.

Very close to the beach You can walk to nearby restaurants Instant ramen for breakfast is amazing 👍 Great value for money I want to stay here again next time I travel

Oh, the location is really fantastic. Next to Haeundae Market Just 2 minutes to Haeundae Beach Just 2 minutes to Haeundae Station Perfect place It was too hot so I couldn't go out But it's right in the middle of the hot place There are delicious restaurants and entertainment and the beach is a perfect hotel I'll go again next year

The best thing about this hotel is the delicious breakfast! It feels like it was made with care, not just a bunch of random stuff? The liquid coffee in the room is good, and there are Starbucks capsules for breakfast. And if you want to play in the water, it's the best location. It's close to the beach, which is nice. I think the room condition and other facilities are great for the price. I didn't expect much, but they upgraded me to an ocean view, so I had a great stay.

This trip lasted for 4 days and 3 nights, and we all stayed in this hotel. After checking in, I immediately checked whether the bed was clean. I found that the bedding had not been changed at all and it was all dirty (see the picture). I immediately went to the service desk to report the situation and waited for a long time. The cleaning staff didn't come for hours, and I called the service desk a second time (there was no phone in the room to call the service desk) before they came. After that, the daily cleaning was only to collect garbage, but the trash can in the bathroom was not confiscated every time. There is also a service desk that is not staffed until 10 am. I have never seen a hotel that is not open 24 hours a day. All in all, this was a very bad experience.

The view from the 31st floor was great. I liked it even more because Haeundae Hot Place was right in front of me. ㅎㅎㅎㅎ After dinner, I went sightseeing and since Haeundae was right in front of me, I went for a walk along the beach. ^^ I decided to go back next time. And I also requested breakfast and I liked it too.