Haeundaehaebyeon-ro, 287 씨클라우드 613호, Haeundae-gu, Busan, 48095, South KoreaView Hotel Details
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Sun Cloud Hotel Guest Reviews
4.3/5
Very Good
172 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.0
Service4.2
Cleanliness4.3
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All reviews(172)
Positive reviews(161)
Reviews with photos/video(75)
Nice sea view(49)
Convenient location(32)
Awesome rooms(31)
Great value for money(16)
Close to beach(16)
Large rooms(11)
Elevator was OK(11)
Easy to get around(6)
Negative reviews(11)
Guest User
Family Twin Ocean View
Stayed in Nov 2024
Travel with friends
2 review
1.5/5
Posted on Dec 18, 2024
The only good thing about the hotel was the ocean view. The room was dirty and moldy, I got allergic rhinitis from staying there. The room was extremely hot and there was no way to regulate the temperature. The room was awfully dusty with Micro particles. The manager was kind to offer us a fan to manage temperature but it was not helpful. The elevator change was very inconvenient.
Mina
Family Twin Ocean View
Stayed in Dec 2023
Family
5 review
2.5/5
Posted on Jan 18, 2024
They gave you a small flat pillow if you ask for more they request you to buy the whole bed set from them as they said it is the instruction from the owner. A bit ridiculous but since we booked for only 2 nights so just endure with it. Not to mention another difficulty,The hotel is not easy to find, you book with Suncloud hotel, but everywhere you find on the street is Seacloud hotel. It is exact the same building but seems like the 2 owners. To check in your room, you have to go to level 4(seacloud) to connect to level 6 (suncloud reception).
In the bath, we check for 3 adults, they gave us 4 small towel(19” x 35”). This was the worst out of the few places we stay in Seoul and Busan.
Guest User
Family Twin Half Ocean View _ Pool
Stayed in Jun 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jul 22, 2024
I recommend this hotel. Everything was super. I will definitely come back if I visit Busan again.
Paolo
Family Twin Ocean View _ Pool
Stayed in Jul 2024
Couples
3 review
4.5/5
Great
Posted on Aug 31, 2024
Close to beach. Lots of families and good amenities. Clean. Good ocean view.
PinkGirl
Deluxe King Ocean View
Stayed in Sep 2023
Travel with friends
22 review
4.2/5
Very Good
Posted on Oct 6, 2023
Great location, spacious room. Points to consider: 1. There are no large towels, just hand normal gym sized ones, 2. There is no iron available, and you might have to persist until they find one. 3. Suncloud Hotel and Sea Cloud Hotel are in the SAME building and floor. Just in case the taxi driver is confused ( ours was). 4. The swimming pool is only open in August and closed the rest of the year(we were advised ). The location is perfect, and the view is magnificent.
6/8
Pratima
Deluxe King Half Ocean View
Stayed in Aug 2023
Couples
1 review
5.0/5
Outstanding
Posted on Sep 24, 2023
Location is perfect.
Near the beach
Easy to go anywhere. Too many shop near the hotel
Guest User
Family Twin Half Ocean View
Stayed in Dec 2023
Travel with friends
1 review
4.0/5
Very Good
Posted on Jan 20, 2024
Place is okay and accessible to Haeundae Beach with varieties of stores and restaurants. Only hassle is needing to transfer elevator twice to get to your room.
JDCS_John
Family Twin Half Ocean View
Stayed in May 2023
Family
122 review
4.0/5
Very Good
Posted on Jun 10, 2023
Very good and nice hotel. Location is good. Easy to find and lots of food outside.
Guest User
Family Twin Half Ocean View
Stayed in Sep 2023
Business travelers
3 review
4.2/5
Very Good
Posted on Oct 30, 2023
Decided to get a serviced mini apart as I had to stay a week in town. Unfortunately it did not turn out to be as good as other near by hotels were in other occasions. I was tricked by the fact that it was written newly refurbished. Definitely it is not a place for business people several points hold my stars:
- Despite arrived in business clothes (definitely I was not going partying) I was assigned a room on the 6th floor just beneath the main party road
- when I asked a more quiet room I was told that Haeundae is a party location and they could not help
- windows was with some sort of electric driven closure that, of course, did not seal. As consequence noise was part of my night and managed to save the cold by using the duvet from the second bed
- Only one set of curtains, likely they were the dark one which I had to keep closed when taking shower or changing
- How can such big apart have such small second class bath?
- Definitely do not advertise it for business purposes in particular when there are school trips as in my case students above kept me awake till 3am
Sorry guys it was probably my error in not doing the proper due diligence
Veeee77
Deluxe King Half Ocean View
Stayed in Mar 2023
Travel with friends
1 review
4.7/5
Amazing
Posted on Apr 16, 2023
In terms of location, there’s no complain about this hotel. It’s right across the Haeundae beach, literally just 5 mins walk to get to the ocean.
We picked the room with partial ocean view, it’s so relaxing to wake up to this gorgeous view.
Definitely recommend checking in to this hotel.
In terms of pricing, I personally think it’s totally worth it comparing to the other ocean view hotels.
Would definitely pick this hotel again when I visit Haeundae next time!
Shon Lei
Deluxe King Ocean View
Stayed in Sep 2023
Couples
5 review
4.0/5
Very Good
Posted on Oct 8, 2023
The location is as the same as Seacloud Hotel so it was a bit confusing. Very near to Haeundae street food market and Haeundae beach. Bath towel was only given when asked. Otherwise they only provided the smaller towels.
Carding sungkit
Executive Suite Ocean View
Stayed in Jul 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 6, 2023
Very good place
Mosa1022
Suite Ocean View
Stayed in Mar 2023
Family
8 review
5.0/5
Outstanding
Posted on Apr 26, 2023
Have a very nice view🥰❤️and staff is so respectful and friendly
Guest User
Suite Partial Ocean view
Stayed in Jun 2023
Family
9 review
5.0/5
Outstanding
Posted on Jul 4, 2023
Good this hotel
Alan
Family Twin Half Ocean View
Stayed in May 2023
Family
2 review
3.5/5
Posted on Jun 4, 2023
Near sea view, room is clean. Except toiletries not enough for family group. Hotel name external and internal really confuse foreign or local people. The operator should look into it otherwise will cause frustration of foreigners searching for Suncloud Hotel.