To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.6
Cleanliness4.4
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All reviews(135)
Positive reviews(130)
Reviews with photos/video(30)
Awesome rooms(30)
Awesome stay(28)
Awesome amenities(17)
Easy to get around(14)
Near shopping area(12)
Convenient for shopping(9)
Friendly front desk staff(8)
Large rooms(7)
Negative reviews(5)
MJ Tan
Standard Twin Room
Stayed in Oct 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Dec 3, 2024
Hotel located within walking distance to Seomyeon Station, approximately 5-10mins walk. Hotel staff are nice and responsive, speaks good English. They have provided many recommendations around the hotels and additional queries such as phone screen protector when asked. Room is clean, but overall lighting abit dim.
Hotel provide free netflix account viewing.
Response from Property: Thank you for taking the time to provide your comments regarding your recent stay with us. I was so pleased that you enjoyed many aspects of Queens hotel in Busan and that you managed to use many of the facilities. We do hope that we can welcome you back again very soon!
Benjamin’s
Deluxe Triple Room Non smoking
Stayed in Feb 2024
Couples
9 review
4.2/5
Very Good
Posted on Mar 23, 2024
The front desk staff is super friendly and really spent time in introducing the area to every costumer. The hotel room is a little bit worn up but the location is very good.
Anonymous User
Standard Double Room
Stayed in May 2024
Solo travelers
1 review
4.5/5
Great
Posted on Jun 22, 2024
Hotel owner and staff are helpful and provide a list of recommended food options nearby and other useful info for travellers and provide assistance to ensure a pleasant stay. Hotel location is good and convenient. Hotel room/amenities may be old and dark. Two bottles of water included in the room and there are water dispenser and other appliances at common area. Overall I enjoy my stay at this hotel.
Response from Property: Thank you for taking the time to provide feedback relating to your stay at Queens hotel in Busan. We were so happy to know that you felt that Queens hotel like home and that all the team were able to assist with your requests and questions. We do hope that we can welcome you back very soon.
Guest User
Standard Double Room
Stayed in May 2024
Solo travelers
5 review
3.5/5
Posted on Jun 13, 2024
It is around 10-15 mins walk from the railway station to the hotel. So it would be quite tired when you are with your luggage. However, around the hotel, there are a lot of restaurants to choose from.
Response from Property: Thank you for your feedback on your recent stay with us and we are happy to hear that you have enjoyed your stay.We will make sure to share your feedback with our team who would be delighted to hear of your great experience.Thank you once again and looking forward to welcoming you back in the near future
Anonymous User
Standard Double Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on May 10, 2024
Service provided was good and very helpful with food suggestions. Room was clean.
Response from Property: Thank you very much for staying at our hotel and leaving a valuable review. We are very pleased with your satisfaction. We hope you can meet again next time. Thank you!
OngCharlie
Deluxe Triple Room Non smoking
Stayed in Apr 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on May 13, 2023
This is by far the BEST hotel in busan. Owner is so nice to recommend nice eatery within the vicinity. He also help to repair our damaged luggage. Very helpful owner. Room was spacious n clean. Toilet facilities was good too. Everything is perfect here. Pls cone to this hotel
Ace Choo
Deluxe Double Room
Stayed in May 2023
Couples
10 review
4.7/5
Amazing
Posted on Jun 9, 2023
Hotel in a good location, about 8 mins walk from Seoymeon subway. No lack of food around the hotel. Boss may look unfriendly but he is a nice person and helped to fix my luggage issue. Early check in possible with a small fee. Laundry is free but need to pay a small fee for detergent and dryer which is reasonable. I love the bath tub spa within the room.
Guest User
Standard Double Room
Stayed in Oct 2022
Family
3 review
3.0/5
Posted on Jan 9, 2023
Hotel locations may seem a little intimidating at night for check-in, but they are convenient in the room.
Response from Property: "Thank you very much for your more than generous comment about your recent stay and I am glad to hear that you have had an enjoyable stay.I will be sure to share your comments with the staff who will be pleased to hear of your experience.Wish you a happy trip in Busan and look forward to welcoming you back in the near future."
Lifeng
Standard Twin Room
Stayed in Oct 2024
Travel with friends
2 review
4.5/5
Great
Posted on Dec 2, 2024
Friendly 🙂
Response from Property: Thank you for taking the time to provide your feedback on your recent stay with us in Queens hotel in Busan. We were so pleased to learn that you enjoyed your conference with us, I certainly did as well!I do hope that we can welcome you back again soon to our home.
Kedren Chen
Deluxe Double Room
Stayed in Oct 2022
Couples
10 review
4.0/5
Very Good
Posted on Dec 2, 2022
Located in soemyeon street. Staff are friendly and willing to help. Overall value for money. Recommend
Response from Property: "Thank you for staying at Queens hotel in Busan, and also for your valuable feedback, and we are glad to hear that you have enjoyed your time at the Queens hotel in Busan.We will make sure to share your feedback with our team who would be delighted to hear of your great experience.Location is one of strong point for our property as you have mentioned, distance from the Seomyeon station to Queens hotel takes 5-10 minutes on foot and Seomyeon is the center of Busan so You can go all tourist point in Busan in short distane.Please do let us know if you plan to travel to Busan in the near future so that our staff can have all the information available for you upon arrival.Thank you for your feedback once again and hope to welcome you back to Queens hotel in Busan.Have a wonderful day!"
Guest User
Deluxe Double Room
Stayed in Nov 2022
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 7, 2023
staff is so kind and nice
there is onsen in the room , so good
Response from Property: "Thank you for your feedback on your recent stay with us.We are glad to know that you enjoyed and have spent a great time in our hotel. Also, we are so happy to know that you appreciated our service and that we met your expectations.We will make sure to share your feedback with our team who would be delighted to hear of your great experience.We work really hard to provide our guests high-quality service and a comfortable stay. Thus, it is very pleasing to hear that our efforts pay off.We do hope that we can welcome you back again very soon!"
J12
Standard Double Room
Stayed in Jun 2022
Business travelers
40 review
3.0/5
Posted on Jul 25, 2022
Room ok for the price. Owners here are not so friendly
Response from Property: "Thank you very much for your feedback on your recent stay with us.First of all, I apologize for the inconvenience you experienced in our hotel.We will reflect on the inconvenience you experienced, improve the gaps and strengthen staff training.So I will try to become a hotel that provides better service.Thank you again and I hope to see you again in the near future."
BoBoYang
Vip Room Part non-smoking
Stayed in Apr 2023
Couples
9 review
5.0/5
Outstanding
Posted on May 21, 2023
Very good
Guest User
Deluxe Triple Room Non smoking
Stayed in Nov 2024
Family
4 review
4.2/5
Very Good
Posted on Dec 21, 2024
The hotel is very considerate. After booking and adding a line, they marked all the delicious restaurants nearby and introduced the subway station. There is an elevator from Exit 7 (Exit 7 is difficult to find. You have to study the subway map provided by the hotel). How to get there? There is a supermarket across from the hotel, so this is a lazy itinerary and does not require much homework. Even if I checked the food introduction, it was recommended by the hotel. The hotel has a bathtub, which is great. The 3-person room is also big enough. It is behind Lotte and is only accessible from No. 7 It takes 10-15 minutes to walk from the exit to the hotel, which is a bit further. Considering the CP value, I think it’s great.
Original TextTranslated by Google
Response from Property: 非常感謝您入住我們酒店,並留下寶貴的評價。您滿意我們很欣慰,希望下次還可以再遇,謝謝~!
Guest User
Deluxe Double Room
Stayed in Sep 2024
Travel with friends
5 review
3.7/5
Posted on Oct 30, 2024
Before my stay, they kindly informed me of the hotel's facilities via LINE, which was very nice. The building is a little old, but it was very comfortable.
Original TextTranslated by Google
Response from Property: Thank you for using Queens Hotel Busan. All the staff appreciate your positive feedback. We will continue to strive to improve and provide better service. We look forward to seeing you again. Thank you.