Family-friendly Hotels in Cairo

Hotel staff are friendly and helpful. Especially the staff who wearing blue work uniform,they call him Benmen maybe,he was really supportive staff,he is super nice,he taught me how to call the driver on the Uber and not be tricked by the driver.Everything he can help.I felt thankful to him.Also location was quite and safe.They have updated my room,the room was great and big enough,every room have balcony.The design of hotel was excellent.and there are cafe,cinema,shops.It’s very convenient. I felt so comfortable to stayed in AL MASA hotel. I will choose here if i go to Cairo again

One of the best stays. The service is amazing. The gym has the most amazing view of the Nile river. The staff is very attentive and make sure you have a luxurious stay. Our room had the Nile view and was on the 14th floor. The hotel gets busy in the evenings. The hotel has the best food and also it has a lot of food joints opposite the road which requires 20 EP.

Staying at Le Meridian was very convenient and comfortable for our long layover. The food was great and staying in the club room is definitely worth it.

We arrived to Cairo to stay at the marriot hotel, a former beautiful palace. Unfortunately and even though we were given a really nice garden view room, we had some problems (noises) with the bathroom pipes during the night. Nevertheless the following day we explained the problem and we were not only changed without any question but offered an even better room! Thanks Qamar for all your help! This is what a 5 star hotel should be!

In the relatively disorderly Egypt, it is still very important to choose the Sofitel international chain brand. The room is slightly small but the mattress is comfortable, and the balcony overlooks the Nile. The Kabbage Middle Eastern restaurant on the first floor has a good view and delicious food.

A wonderful stay with a caring professional staff. The location is also amazing, walking distance to the Egyptian Museum, Zamalek, and Tahrir square. Thank you to all the staff for making our stay memorable and a special thank you to Anna for guiding us and giving us a lot of tips about where to go and what to eat.

My wife and I had a quick, 24-hour layover in Cairo and wanted to see the pyramids and sphinx and relax before a long trip home. The Four Seasons delivered in all possible ways. Concierge arranged to pick us up at the airport (flying in from Sharm El Sheikh) and then checked us in to our room, all before 9:30 am. We then had time to freshen up, enjoy a relaxed breakfast, and then meet our driver and tour guide for a trip to the sites. Our driver for the tour and also for the round trip to and from the airport was Mohsen Ahmed, and he was wonderful. Our tour guide, Ash Saad Saghloul, was also outstanding. Both gents took very good care of us, didn't rush at any point, and left any additional side trips (for shopping) completely up to us. Had us back to the hotel early in the afternoon so we could relax. We then had an early dinner at 8, which was as good as reviews have made it out to be (and, yes, we had dim sum and Chinese food overlooking the Nile as our farewell dinner to Egypt). Our room was very comfortable and the views of the Nile and the Pyramids from our balcony made it all feel very special. All said, it was a perfect 24 hours in Cairo and just what we wanted. Thanks to all at the Four Seasons for making that happen and making it so easy and comfortable.

I like this hotel because of the location. It has a small pool but unfortunately pigeons love the pool as much as a customers and I don't like pigeons. They need to do something to limit the number of pigeons that like to drink the pool water. There is a machine that you can buy that pigeons hate the sound of and the people can't hear. The rooms are a bit small but they gave me a room where I could see the Nile the Ritz-Carlton and the Egyptian museum so ask for room at the end of the building. Staff is top-notch and goes out of their way to help you. Don't book tourist from the concierge it's a rip off. I've stayed at this hotel three times because of the location and the professionalism of the staff.

The service is very good, the hotel's internal environment is very good, parking, luggage reception, fruits, desserts, mineral water, restaurant services are all very good, Singapore Tianma restaurant is included, the new Chinese style is very good, the room is arranged for me in the lower floor, unfortunately, isn't it? Nile River scenery, looking forward to next time

I would never recommend this hotel to any of my friends and family, their management sucks, zero customer service. I came from California for a week for my cousin wedding, I booked seven nights Though chase sapphire who uses Expedia, and after one night my plans changed. I contacted the hotel to see if I can checkout 2 nights early, they said your reservation was prepaid through Expedia and I need to call Them for approval, I called Expedia and because of time difference they couldn’t reach the reservation department that only operates from 8am to 5 pm. I was then told to call back during the hotel business hours, I called back the next day I was told by Expedia that they are ok with me checking out early but they will need to contact the hotel for partial refund. I was placed on hold then I was told that they couldn’t get hold of anyone from the hotel, they’ll try again and then they’ll call me back once they are able to reach them. I asked the front desk employees to please respond when Expedia try to call them and I was straight was lied to my face and was told that the this has nothing to do with the hotel because and it’s Expedia decision since I paid through them. Next day I called Expedia back to find out that the hotel declined early checkout credit, I asked to speak to a manger, the front desk manager lied to me again it’s not up to the hotel it’s up to Expedia not knowing that I already called Expedia and the customer service representative was reading the response from the hotel notes, I confronted the manager when he found out that I had Expedia on the speaker phone he asked me to mute them so he lie to me again and tells me whatever BS he needs without Expedia hearing it, very unprofessional big scammers.