Emerald Hotel & Suites Calgary Airport Reviews

The room was not soundproof, and my neighbor was smoking ********* in the room! I woke up in the middle of the night and strongly requested to change rooms.

The elevator was not working at that time but they transfer us to the second floor as I am pregnant.

Sound good. And suggest to go again. Gogogogo Its a good trip

The hotel was under renovation so that may have affected things. The front desk staff was friendly and helpful, they let me check in earlier than their 3pm check in time, but lets be honest, they weren't full and preventing people from checking in early when they have rooms free is just bad service. The hotel itself was underwelming, and everything was bare minimum effort. It smelled of cleaning solution and cigarettes, and has poor soundproofing. There was no water in the room and their vending machine was empty, so I had to walk to a nearby gas station to get something to drink. It is close to the airport and within a few blocks of restaurants, but this place has the feel of barely kept up motel. I guess this is what you get in this price range in Calgary.

Great stay.

The service was very bad, no cooperation at all. Washroom was stucked and no water for drinking available.

Was told we had to pay $300 deposit when we arrived, that I didn’t have- and were unable to stay. I need my money back!!! Nobody told me this. I’m NOT HAPPY!!

Stay was fine, close to the airport and a decent price

The room did not have hot water and cleanliness was not up to work

Fine place but not worth

It's ok for a few nights. The room was a bit dusty and it smelled of cigarette smoke in the bathroom all the time. But I guess you get what you pay for, the price is reasonable. The staff are polite welcoming and willing to help. The place is a 5-minute walk from some restaurants, banks and the Sunridge mall.

Low price and low quality

Great

It was a little old but clean. There was no shuttle bus, which was a little confusing, but access from the airport was not bad.