Hotels near L＇OCCITANE EN PROVENCE, Calgary

I have stayed here more than once, Gray Eagle Hotel is as good as ever, and the Chinese food and buffet are beyond expectations. I strongly recommend everyone to stay here!

Great service. I called ahead to request a late check-in because my flight was delayed, and they had someone at the desk when I finally got there. They also helped me get a new room key card when mine wasn’t working properly. The hotel is also in the heart of downtown and close to a C-Train station.

The beds were horribly soft and sunken in and misshapen. My wife felt like she was sleeping in a hammock. We had awful sleeps and came home with sore necks and backs. Very disappointed in the quality of beds considering what we paid and that this was our only holiday this year. The room was incredibly dusty and my sons allergies started acting up. I was charged $1828 for a beer in the club lounge because the attendant there mixed up our room number for the price of the beer. It of course was reversed but we were shocked to see this charge upon check out and don't feel this is acceptable.

Holiday Inn Express & Suites Calgary South-Macleod Trail S, an IHG Hotel Horrible stay at this hotel! (Dec 31st/Jan 1st 2023) If I could give it a ZERO star, I would. Don't waste your money on this horrible hotel. It should be demolished. My partner and I stayed at this hotel for 1 night on December 31st 2022. Check in was difficult at 4pm. They said they weren't sure if our room was ready, even though check in time starts at 3pm. We were the only people in the lobby at that time. We waited about 20 to 30 minutes for the staff to give us our room cards. Once we were in the elevator we saw a sign that said pool area is out of service until further notice. This was one of the main reasons for staying at this hotel. We couldn't use the hot tub, pool or water slide. We were very disappointed that no one told me when I called to make the reservation a month before or even when we checked in that afternoon to the hotel. Once we got to our room it looked nice until I opened the blinds to the window. There was thick black mold all over the window sill. Pictures provided. It was really gross! We then made our way over to the bathroom where we found more black mold in the shower stall and up the walls. The shower stall and the bathroom sink faucet wouldn't stop dripping. We called the front desk she said because it's a holiday weekend we are short staffed. No one did come to fix the problem. Walls are paper thin. We could hear people talking in the hallways and the TV in the room beside us. On the morning of January 1st 2023 we went downstairs for their hot breakfast to find only 2 apples and 3 muffins left. I asked the desk where the hot breakfast was as this was another reason for staying at this hotel. She said because it's a holiday no staff is here to prepare breakfast so this is what we have. Very disappointed we packed up our stuff and checked out. We asked to speak to the manager about a possible refund or a partial refund because they didn't inform us about the pool closure or the non-hot breakfast. (If we knew about this ahead of time we would have booked elsewhere) The lady at the desk gave us a hard time saying the manager was on a call and couldn't talk to us, then saying he won't be in the office till a later date. She offered us 1 small bottle of water for the inconvenience. After we got home my partner called the manager and left a voice-mail. It took over 2 weeks for them to actually connect on the phone. The manager of the hotel finally gave us a refund of $35 which was OK but we will never stay at this hotel again. I will also tell anyone and everyone I know not to stay here.

Only stayed here because we were starting a coach tour through the Rockies, arrived a day early and this was where the tour started. We had booked one night in a king room and the tour had booked us in a queen for the following night. We asked if we could stay in the same room for both nights but apparently there were no King's available for the 2nd night. We offered to downgrade our first night to a queen but again this appeared to be a problem. That was until Kaylee The Guest Services manager came along and sorted everything and actually upgraded us for both nights. Fabulous room (although if you are a light sleeper you need to be aware that the trams run alongside the hotel) Room was large, very comfortable bed, fridge, microwave and coffee maker. The whole hotel was clean and well maintained and 4 lifts meant never kept waiting long for a lift. There is a pool area which we did not take advantage of. Breakfast was good Canadian breakfast

Very nice property. The guestrooms are well maintained and adequate for a good night of sleep. Staff and cleanliness are great. Breakfast is excellent. The hotel lounge has a small menu, but great for a dinner or a drink.

Really good location near the airport, restaurant and superstore, spacious family suite is highly recommended for kids. Wendy's for breakfast:)

This hotel is a favourite for us. Location is North side of the airport, a little tricky to get into. One of those places you can easily see but how do I get there. Other than a restaurant on site, and a Tim Hortons close by, there are no eating establishments within easy walking distance. Check in is efficient, rooms are large and clean. Shuttle service is provided to the airport. Breakfast is available and with a very decent selection. The hotel itself is modern and very well kept.

The hotel check in and checkout staff at the front desk were great. Extended my check out as I had a late flight was very nice to have late checkout. The rooms are very clean and beds are very comfortable. A hotel shuttle service that was outstanding. Restaurant attached to hotel and dinner and breakfast were both very good. Recommend this hotel to anyone….nice a close to the airport.