Best Places to Stay Near Quinterra Legacy Garden in Calgary

Holiday Inn Express & Suites Calgary South-Macleod Trail S, an IHG Hotel Horrible stay at this hotel! (Dec 31st/Jan 1st 2023) If I could give it a ZERO star, I would. Don't waste your money on this horrible hotel. It should be demolished. My partner and I stayed at this hotel for 1 night on December 31st 2022. Check in was difficult at 4pm. They said they weren't sure if our room was ready, even though check in time starts at 3pm. We were the only people in the lobby at that time. We waited about 20 to 30 minutes for the staff to give us our room cards. Once we were in the elevator we saw a sign that said pool area is out of service until further notice. This was one of the main reasons for staying at this hotel. We couldn't use the hot tub, pool or water slide. We were very disappointed that no one told me when I called to make the reservation a month before or even when we checked in that afternoon to the hotel. Once we got to our room it looked nice until I opened the blinds to the window. There was thick black mold all over the window sill. Pictures provided. It was really gross! We then made our way over to the bathroom where we found more black mold in the shower stall and up the walls. The shower stall and the bathroom sink faucet wouldn't stop dripping. We called the front desk she said because it's a holiday weekend we are short staffed. No one did come to fix the problem. Walls are paper thin. We could hear people talking in the hallways and the TV in the room beside us. On the morning of January 1st 2023 we went downstairs for their hot breakfast to find only 2 apples and 3 muffins left. I asked the desk where the hot breakfast was as this was another reason for staying at this hotel. She said because it's a holiday no staff is here to prepare breakfast so this is what we have. Very disappointed we packed up our stuff and checked out. We asked to speak to the manager about a possible refund or a partial refund because they didn't inform us about the pool closure or the non-hot breakfast. (If we knew about this ahead of time we would have booked elsewhere) The lady at the desk gave us a hard time saying the manager was on a call and couldn't talk to us, then saying he won't be in the office till a later date. She offered us 1 small bottle of water for the inconvenience. After we got home my partner called the manager and left a voice-mail. It took over 2 weeks for them to actually connect on the phone. The manager of the hotel finally gave us a refund of $35 which was OK but we will never stay at this hotel again. I will also tell anyone and everyone I know not to stay here.

For breakfast, there is milk cereal on the second floor, homemade waffles, yogurt and fruit-boiled egg bread snacks, and cold coffee. The best thing is the hot cereal! The bed in room 118 is two 1.5 beds, which is quite wide. There are 81 tram stops at the door of the hotel, and 15-20 minutes walk north to the largest mall in the south. There is also a small restaurant in front of the hotel. It is a motel so parking is possible.

I have stayed here more than once, Gray Eagle Hotel is as good as ever, and the Chinese food and buffet are beyond expectations. I strongly recommend everyone to stay here!

The location of the hotel is really convenient (I decided to choose after watching the comments of the netizens in front of me), the facilities are simple but there is still some. The breakfast supply is a bit ”simple”, plus the ”simple” reception at check-in, is the deficiency (a blemish!)

Excellent value for money. There is a swimming pool, breakfast. Breakfast is simple but very practical. The best choice for friends with low budget.

Hotel is old and needs an upgrade! The room felt so cramped and the beds were creaky. We had stains on the carpet in our room. The desk chairs in our room were rock hard and uncomfortable. Hotel also charges a fee for having a safe in the room which is silly since most, if not all, hotels have that. The shower also has barely any pressure.

No continental breakfast, you have to book the swimming pool for a half hour in advance. You get the pool to yourself but it’s ice cold. No fridge in room. Rooms are small and very dated. The money per night vs the value is very uneven. Key cards barely work. Overall will not stay here again. There are several other hotels in the area so stay at. Plus they take a $50 deposit on cc that they don’t tell you at checkin. Not a big amount but not agreed upon price. The bunnies outside where the best part. Bring carrots!

We stayed for 3 nights & had a hassle-free experience. It is best to include the breakfast buffet in your booking, the service was wonderful! The location is in downtown so it’s accessible.

We have an electric car and so when we travel if possible we try stay in hotels that have an electric vehicle charger on site. I always call the hotel directly to confirm as the websites are not always accurate. We called this hotel directly before booking onine and were advised by the woman on the phone (who had to put us on hold while she checked), that there was a car charger in the covered parking area. Great - the only warning was it was first come first served (which is how most are). When we arrived we asked where the vehicle charger was located and due to language issues the front desk person thought we were talking about a car cell phone charger... but another person came over and told us no EV charger on site. That was the whole reason for booking at this hotel and on a long weekend most places nearby were sold out. So we had to change our schedule to go and find a car charger instead of being able to do this at the hotel as planned. We would not have booked had we been given accurate information. And to pour salt in the wound, after we checked in the same person at the front desk who thought we wanted a cell phone charger called to ask if we were satisfied with the room, and I said room was fine but unhappy about no EV charger, he got confused and put us on hold and left us on hold... I eventually just hung up. Poor service. Hotel was clean. Our room was large but very spartan in furnishings and dated except new flooring. Bed was OK and no issue with noise. Shower head was long past its prime so not a great shower. Door into the room was backwards and swung to the open room and not to the wall but it had a door arm on it so you could not open all the way. Thiis made it hard to get luggage into the room as there was a table that limited access. Never tried the included breakfast. Why don't hotels offer the breakfast right until check out time? Why do they cut if off so early? I feel ripped off.

We were on our way to Mexico and had to overnight in Calgary. Hotel had free shuttle and it was available all day on the hour. Our room was quiet and the staff excellent. Our stay was short but we were treated like our business was appreciated. They let us know our room was ready by email. It has an on site restuarant with other options near by.