benj97m
August 27, 2024
The Premier Inn Camberley exterior seems to be pretty nice, until you get inside. The decor is very run-down, and definitely needs to be redecorated / painted. I had several issues during my stay here, which only consisted of 4 nights. The first couple of nights were OK, however, I did encounter some bed bugs. When I woke up in the morning, my legs had bites on them (raised bumps) in a line pattern. After telling the managers what had happened, they advised me to go into a different room, which was completed quickly. Regardless of how fast this was, it should never have happened in the first place. Secondly, I was staying on the 3rd floor. Another guest had vomited outside the elevators and the odour was disgusting. An attempt to clean it up with tissue paper was made, presumably by a member of staff, but the smell stayed as no cleaning products were used. I did inform management of this, but nothing had been done. I would bet it is still there now, 4 days after my stay at the Premier Inn. The breakfast was sub-par, and should not have been £10.99 per meal. This is appalling. The Fire alarm went off at 5:50am on my final day here, which is no fault of the staff working here. However, it took an hour and a half for us to be let back into the hotel. All guests were standing outside in the cold as it was so early, nowhere else was open. In conclusion, I would not stay here again. I've stayed in Premier Inn's before, but this one was definitely the worst.