Name: DoubleTree by Hilton Campbell - Pruneyard Plaza
Address: 1995 South Bascom Avenue, Campbell, California, 95008, 1995 South Bascom Avenue, Overseas, United States
Rating: 4.4

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DoubleTree by Hilton Campbell - Pruneyard Plaza

DoubleTree by Hilton Campbell - Pruneyard Plaza Reviews

DoubleTree by Hilton

All reviews

Positive reviews

Very cosy place. Good location with restaurants/ shops around. Hospitable staff too.

房間乾淨，停車免費，酒店周邊有購物，離whole foods也很近。區域周邊安全舒適。

The room is clean, parking is free, there is shopping around the hotel, and it is also close to Whole Foods. The area is safe and comfortable.

各方面都不錯，名副其實。滿意。

Good in all aspects, worthy of the name. satisfy.

住過好幾次，出門100米就很多吃的，邊上也有打折超市，治安也挺好，下次還會再來。關鍵是性價比高。停車場很大。

Restaurant

24-hour front desk

Parking

Luggage storage

Swimming Pools

Wi-Fi

Smoking area

Breakfast

Non-smoking room

All Languages

English

Chinese

All Room Types

Hearing Accessible King Bed Room

Queen Room with Two Queen Beds

King Room

Room With Two Queen Beds-Hearing Accessible

Mobility/Hearing Accessible King Room with Roll in Shower

Queen Room with Two Queen Beds and Pool View

Deluxe King Room with Sofa Bed

Don’t expect to get any rest at this DoubleTree. We booked a hotel room for 3 nights. Room 201, the East wing of the hotel, right next to the retail shops (Marshalls), and above their delivery dock and industrial trash compactor.  The rooms were nice & clean. However, you will not be able to have a restful stay at all.  Friday night, we were awakened at 3:30am, by a big rig truck, delivering or picking up something. Not sure if it was working for the hotel or the retail, but after this, it was not easy to fall asleep again. Song with this nuisance the doors below us (staff entrance) would open and be slammed non-stop for the next hour.   Saturday morning we told the front desk staff about the issue. They said they would move us on the other side of the hotel, but they had to wait for guests to check out (which they assured us they would have) and they could hold a new double room for us.  We told them we would be back later after our event, to get the room. Later that day, upon returning to the hotel around 4pm, we came back to the front desk, there was new shift  working the front desk.  They told us they did not have a new room for us, and that they were fully booked, and were “prioritizing large groups” and did not have a  new room for us.  Extremely disappointing!  Nothing we could do.  The next issue was Monday morning. Awakened again, by the hotels laundry delivery service truck at 6am!!!! Rolling his Containers into and out of the truck, using the load lift gate each time.   The rooms should be made sound proof, with sound proof windows as well. The hotel should also have an agreement with the retail businesses to not disrupt hotel guests with their deliveries and use of the trash compactor in the middle of the night!  Bottom line, the fact that guests could not have a restful nights stay at a hotel, is not good for a hotel! I mean, isn’t this the main purpose for hotels?! For guests to be able to sleep comfortably without disruption?!   So beware of this HUGE issue if you decide to actually book a room with this DoubleTree Hilton Hotel.

Two days here were a delightful sanctuary stay! Very clean, comfortable and relaxing experience! The weather outside was 109 degrees when we checked in so let me tell you that the AC in the room became my new best friend! Agent at the desk Sailed made our stay a wonderful experience! Very helpful and cheerful, I love seeing team members love what they do! The room was very comfortable, the restaurant has delightful bites and there's even a convenient little shop adjacent from the lobby with a lot of good snacks and wines! This whole experience was wonderful, this is the second time we visit, we try to make out here once  a year because Doubletree Pruneyard NEVER disappoints! Kudos to the entire team! Oh yeah, thank you for the delicious signature Cookies!

It is located in a very safe and convenient place. The staff is nice. Our family has been enjoying the swimming pool but the hot tub has been out of order since we got here wendsday. We have 4 more days to stay, hopefully they will fix it before our checkout. (I'm back to my hometown and they never fixed the hot tub..)  One bottled water per person when we checked in after that I was told that I need to purchase as a gold member plus stayed there for 8days. Trader joe's is right around the corner so we just got it from there. There is laundry service that is cost ALOT. 4 dollars for a pair of socks. There are many Wash and Fold Laundromat close by hotel so we used them instead.

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13.1km from San Jose International Airport

7.8km from San Jose Downtown - Diridon Station

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Discover 111 reviews of DoubleTree by Hilton Campbell - Pruneyard Plaza, rated 4.4 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

DoubleTree by Hilton Campbell - Pruneyard Plaza Reviews: 111 Verified Reviews Latest 2024 | Trip.com

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DoubleTree by Hilton Campbell - Pruneyard Plaza Reviews

DoubleTree by Hilton Campbell - Pruneyard Plaza

DoubleTree by Hilton Campbell - Pruneyard Plaza Guest Reviews