Wookwon
February 16, 2024
When I arrived on February 8, 2024, the hotel was under construction, so I expressed my concerns, and they said it would be okay, so I started my stay. However, I stayed for two days due to the earth-shaking wall drilling construction noise coming from the wall of my room from 6 a.m., and requested a refund for 10 days. I received a refund receipt for the remaining 4 days and moved to another hotel. However, today is February 16th and I still haven't received the refund in my account. If the hotel is undergoing remodeling, I think it will either stop accepting guests or provide notice in advance. I'm leaving Australia tomorrow, but I haven't received a refund yet, so I'm leaving feeling uneasy. The person managing the hotel was a Korean manager. Please help me get a refund.
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