THB Gran Bahia Hotel and Apartments

the recepcionist Isabel was the best, very good service, really nice view from the rooms, the best option is to buy directly from the hotel website yo get the best prices and best rooms. we will definitely come back next year. beautiful hotel and very kind staff, the rooms were impecable

First of all, the heaters in the room does not work. The outside tempreture was 14-15 degrees. The room was cold. When i asked the reception about heating the room, they refused to solve the problem. The only opinion was gived an extra blanket… this is not accapteble for a 4 stars hotel. Second, the buffet breakfast was very shy, the service was really slow, the food tables where empty most of the time, and long waiting line to the grill, very few staff members. The staff members was rude, the breakfast was to 10:30 but 10 minutes before 10:30 they start closing the courtans, so we can not enjoyed the view of the beach. They tried to hurry us. Never experienced that before. The location was okey, but the hotel don’t have parking space for the guests. The apartaman was good, but we heard everything from the room next to us. Over all, it was a belove avarage experience.

Absolutely lived it here! Glad we had booked this, so much around the area, shops, beach, dinner options etc. The breakfadt buffet was just brilliant. Recommended to definitely stay here if your on this side of Picafort. The baby cot was good quality and big! Had to drop a star due to some stuff not working in the bathroom like the shower head leaking out by the side and the hairdryer but staff helped us with everything :) 5/5!!! We'll be back!

From the moment we arrived we were pleased with how clean the hotel looked. It was absolutely spotless and even smelt clean. The domestic staff clearly work hard. Very easy check in and friendly staff. We were staying in a one bed apartment across the road. Literally across footpath. Again lovely clean reception area and plenty of places to sit and relax. Room was modern and spotless. Two balconies with an egg hanging chair on one. Our room faced the pool and sea with a nice breeze. Bathroom had two sinks and massive shower. Sofa bed also which we didn't need as we had a cot for the baby. We were self catering but intended on eating out. There would be enough to make a light meal or small dinner. Wasn't an issue for us. Room cleaned every day and to a high standard. Obviously the season was winding down so very quiet in hotel. The only downside and it wouldn't put me off returning was the pool. Quite small and def not enough beds in peak season. Fine at this time of year. With the beach right there it wouldn't matter too much. Brilliant location and plenty of shops and restaurants on doorstep. We would definitely come back again.