Sugar Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cape Town
Sugar Hotel
1 Main Rd, Cape Town, Western Cape 8005, South Africa
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With a stay at Sugar Hotel in Cape Town (Cape Town City Centre), you'll be within a 5-minute drive of Long Street and Cape Town Stadium. This luxury hotel is 1.1 mi (1.8 km) from Two Oceans Aquarium and 1.2 mi (2 km) from Cape Town Cruise Terminal.Show More
We Price Match
4/5Very Good·Cleanliness: 4.0
All 62 Reviews
Amenities
Golf CourseSpaMassage RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceRestaurantLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
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Surroundings
Airport: Cape Town International Airport
(22.4 km)
Train: Stellenbosch
(51.6 km)
Landmarks: Two Oceans Aquarium
(430m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
9
Superior Room
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Daily Housekeeping
Check Availability
6
Double Room-Ground Floor
1 Queen bed
18m² | Floor: G
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Daily Housekeeping
Check Availability
3
Superior Room, Private Pool, Mountainside
1 King bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Daily Housekeeping
Check Availability
5
Standard Double Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Toilet
Hair Conditioner
Shampoo
Check Availability
Basic Double Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Toilet
Hair Conditioner
Shampoo
Check Availability
4
Deluxe Double Room with Plunge Pool
1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Daily Housekeeping
Check Availability
9
Deluxe King Room
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Daily Housekeeping
Check Availability
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Guest Reviews(62)
4/5
Very Good
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service3.9
Fio’
July 1, 2023
The hotel is very cute and cozy, I loved my room despite was quite smaller comparing to the pictures shown in their page. People are lovely and breakfast is awesome the only 2 thing that upset me a lot is that I complained twice that my A/C heater was doing a very heavy noise and hasn’t been fixed at all as well in my room there was a problem with the hot water and on Winter time in Cape Town this is such a discomfort.
Guest User
June 11, 2024
Although clean the description of the hotel was not accurate as what was on *********** Not a real reception, nor restaurant, and no lift. This should have been mentioned in the *********** description The spa was a joke, located behind reception behind a window. In the bedroom we have no 7 we had rain water running in via the lights both in the bathroom and WC as well as the bedroom. Basically a free cold shower. We left 2 days after we arrived out of our planned 10 nights there. They refunded 50% when they would have refunded on a pro rata basis as a minimum. They didn't even apologise. Will not recommend this to anyone. Especially that they are advertised at a premium over many far better hotels which were proper hotels. Stop ripping people off by fake advertising...
Marissa
February 4, 2024
Room was clean, big and had everything we needed. The staff were helpful and friendly. Location is conveniently close to the V&A waterfront but not walkable. Breakfast was delicious with good selections.
Thomas
January 31, 2024
Looks like a 2 star hotell. Something is really wrong her.
Verified traveler
January 30, 2024
We were very excited for our stay in this “5 star hotel” and to have the luxurious experience that you do get at a 5 star hotel. But that bubble was quickly burst when we arrived, this is not even close to being a 5 star, maybe 10 years back, I think that is when last maintenance was done on the Hotel. The only okay part was the reception staff, came to the counter a couple of times to find the person sleeping on the couch because of very long shifts. The breakfast staff is not trained and don’t understand english so to get the right food on your plate was a challenge, the breakfast was decent to give a compliment. Make sure not to book a standard room as it will feel like you are sleeping in the broom closet.
Louise
January 26, 2024
The room was really spacious and beautifully decorated. The staff were lovely. We had a great time, thanks.
Guest User
April 20, 2024
Very nice staff. Worst hotel room I have ever had. (There have been worse motel rooms ). It was in the basement and felt like it was in the basement There was only 1 window, 3feet by 14 inches, well above head height. It was in the shower which was also in the room.
Tashmia
January 12, 2024
This is not a five star property. Dark room, old carpet, tired and shabby. No dressing gown or slippers or lobby lounge area.
Wolfgang
January 3, 2024
We stayed at the Sugar Hotel over New Year's Eve. Our room was in the basement and had only a small skylight, but an unadjustable view of the toilet and shower from the pillow.
The reception service after midnight was then taken care of by various hotel guests, who then let in the other guests who had come from the New Year's Eve party and were standing in front of the locked hotel. Crazy experience.
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Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: 04:30–11:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2004
- Renovated: 2011
- Number of Rooms: 13
With a stay at Sugar Hotel in Cape Town (Cape Town City Centre), you'll be within a 5-minute drive of Long Street and Cape Town Stadium. This luxury hotel is 1.1 mi (1.8 km) from Two Oceans Aquarium and 1.2 mi (2 km) from Cape Town Cruise Terminal.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 8 guestrooms featuring refrigerators and iPod docking stations. LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 8 guestrooms featuring refrigerators and iPod docking stations. LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Services & Amenities
Most Popular Amenities
Golf Course
SpaAdditional charge
Massage Room
Private ParkingFree
Airport Pick-up ServiceAdditional charge
Airport Shuttle ServiceAdditional charge
Restaurant
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Spa
Restaurant
Restaurant
Restaurant
No additional info available
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