3-Star Hotels in Carlsbad

Booked a two night stay here when I was in the San Diego area for work. While the property is aging, I can see that they try to maintain its upkeep pretty well. Unfortunately, there were some issues of concern that made the experience less than amazing. I wasn't expecting an Intercontinental (I've stayed at two ICs this past year) - but being that it is part of the IHG, I was expecting at least decent service. Pros: * The IHG website/app were having issues due to the hack. I finally was able to book a reservation, but called the morning of to confirm. Todd was friendly and efficient, was able to confirm my reservation (booked directly through the hotel), view preferences and noted my late checkout request. * Lili was the front desk agent when I checked in. She was friendly, efficient, knowledgeable. She also was able to notate my late checkout request for 2pm. * I reached out to Lili shortly after checking into my room and noticed what looked like pet hairs (see attached photos) in a corner of the room. She expressed genuine concern after I showed her the photos, and had Yolanda stop by with a vacuum cleaner. * Centrally located to groceries and restaurants (walking distance to Trader Joe's!). * Courtyard view rooms have better noise insulation from the road - a good thing considering that the hotel property fronts a major roadway (Palomar Airport Road). * Rooms have a mini-fridge, which is helpful since most hotels don't offer one. * The hotel's on-site restaurant, Stratus - was open everyday for breakfast/dinner - their buttermilk pancakes are great. Cons: * The pet hair situation led me to wonder what other shortcuts was taken (or not taken) in turning over the room. If you look at the photos, this wasn't a stray pet hair here and there - the amount of hair should've been noticeable if the turnover was just a bit more thorough. * The wireless internet kept cutting out throughout the stay. I'm not sure where the router is, but perhaps the hotel can consider adding a few wireless access points throughout the property, since the signal kept getting dropped. * The walls are thin. I was next to a guy that played his TV on at full blast - it sounded like a concert every night. I could hear vividly his phone conversations (colorful language) too. * Late checkout was inconsistent. Todd noted my request initially over the phone - he said he would be able to offer 1:30pm. Lili upon checkin, confirmed it for 2pm. My card stopped working at 12:30pm when I left to move some of my belongings to my car. I waited behind 3 other guests before I was able to be helped and Veronica asked if I was still checking out at 1pm. I mentioned the later time that Lili offered and even pointed out that had my card still worked, I wouldn't have lost 30 minutes waiting in line and probably would've been able to check out by 1pm. * When I finally managed to get back into my room to remove the rest of my stuff, I went back down to the front desk. Which had four

Opposite the outlet, shopping and eating are very convenient. The hotel check-in time is at 4 pm. I can't check in early. The beach recommended by the waiter is really good. The sand is fine and clean. The hotel is quiet and there is a swimming pool, nice!

I think this place recently changed hands. The evening staff that greeted me when I arrived was eating her dinner - noodles- at the check in desk. Nevermind Covid still being a ' thing' , she continued to eat while checking me in. She was extremely rude and acted like checking me in was more of an annoyance than anything else. She didn't tell me what room I had, what the WiFi password was, amenities etc. The inhospitality of the staff remained the norm throughout my entire stay. That is with the exception of one housekeeping person and a new staff member named Christopher. The door magnet didn't work The coffee was like Folgers and terrible There weren't any drinking glasses in the room and only one coffee cup The bed was so soft I had to put a pillow under my back I could go on Trust me there's a lot more But suffice it to say All in all A motel 6 would have been more comfortable This was not a great experience. However ALL could have been overlooked if the staff was friendly. They should hire Christopher to manage it He knows hospitality. Oh and I should add That at checkout time The owner it manager who wears a shiny tan suit Makes sure there's a police car outside ready to get rid of any guests who don't check out in time. That's right - he's a pushy mafioso type person. Very rude and in your face. Too to the hotel Get the shiny suit guy off the property. He's bad for biz. Carlsbad is a high end destination place and he is more appropriate for Folsom.

I had an amazing time in Carlsbad at The Beach Terrace Inn. My king bed and pillow assortment were very comfortable. The rooms are spacious and well appointed. I left my slider open all night to enjoy the sound of the surf. I stayed in the building with an elevator, so going from the lobby to the room was easy. Stairs are required to get every place else, so mobility challenged guests may not get to the pool deck or beach in front of the hotel very easily. The rooms are huge and well appointed in that building - I don't know about the others. Complimentary breakfast spread was super nice. The staff were all friendly and helpful the whole time there. The weather was really nice, no jacket required! Dolphins and pelicans went by often along with happy dogs romping in the sand and surf with their people! Lots of eateries a few blocks away and most people could walk to them, not me though. Only negative thing is they wouldn't guarantee our rooms would be next to each other (connecting was not an option) or at least on the same floor even when my reservation was made a month ahead of time. One room on 2nd and one on 3rd is what we got, but made it work. I would stay here again if I wanted a great spot right on the sand to recharge my mind, body and spirit beside my beloved Pacific Ocean

With a stay at Tamarack Beach Resort Hotel in Carlsbad (North Beach), you'll be steps from Carlsbad State Beach and 12 minutes by foot from New Village Arts Theatre. This beach hotel is 1.1 mi (1.8 km) from Buena Vista Audubon Society & Nature Center and 3.2 mi (5.2 km) from Carlsbad Lagoon.Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).Satisfy your appetite at Dinis by the Sea Bistro, a bistro which features a bar/lounge and an ocean view. Dining is also available at the coffee shop/cafe. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Carlsbad? This hotel has 1249 square feet (116 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 23 guestrooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Digital programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Good experience! Definitely coming bck! Great clean room nice pool view , breakfast was good and the Ac and TV worked w no complications

This review is LONG overdue! Paola and team are AH-mazing! We had 18 families stay here for a soccer tournament and the service we received was top notch. From the last minute room changes and meeting room requests, their staff made it happen without complaint. Our team has stayed here 3 times and we have always had a great experience. We will definitely be back. Don't get me started on the location. Talk about prime real estate. I have nothing but great things to say about this hotel and the people that work here. 10/10 experience. If you are looking for a great place to stay for your group, look no further!

The surrounding environment is good and the internal environment is ok.

Hotel specification management is more formal! The room is large and soundproof! Room customer service is excellent! The location is close to the high speed and convenient for travel! Just an extra resort service fee is a common practice in American hotels! Add this pen to the budget to calculate the total price! Overall satisfaction!

Booked this property based on experience at other Home2's, but IMO, it fell short of the standards for the brand. The front desk staff were all friendly and helpful, coffee and tea kept stocked, and location great for those going to Legoland. However, the king suite with curtain didn't offer the privacy for one person to sleep and the other to read or do anything besides sit in the dark, as the curtain is translucent and doesn't filter light (see photos). To make it worse, lamplight reflects off the TV screen, doubling the effect. Room doors will either slam loudly or, if one tries to not slam it, will not quite close completely to lock without an extra tug, a safety issue. Biggest disappointment was with the breakfast area, which appears to have staffing and resource management issues (see photos). The hot dishes are not labeled. I thought the pan of white mystery clumps contained fresh cheese curds at first, an unusual offering, but whatever... Then I took a bite...disgusting...imagine what unseasoned boiled earlobes might taste like. I had to ask what it was when I could finally locate someone working in the kitchen. It was supposedly scrambled egg whites, which made a daily appearance the week I was there, along with pork sausages (had to ask about that, too, since I don't eat pork). Gluten-free options are limited to proteins and fruit, with Cheerios in a large dispenser, subject to cross-contamination. Fresh fruit was not wrapped. I saw one guest handle each and every apple before he selected one. Ewww. Each day, there was a shortage of plates (see photo with no plates under or on counter). I was delighted to finally be able to eat on my last day there, when the pre-packaged hot bites included a delicious gluten-free frittata instead of the Jimmy Dean pork breakfast sandwiches which had been the only choice for days before. Will probably stay somewhere else next time.