Top 5-Star Hotels in Carolina

I would highly recommend the Fairmont El San Juan based on my experience staying for 4 nights this past week. The pool party was a good start to the week and made the outdoor scene more lively on Sunday & then the atmosphere was relaxing for the rest of the week. Most of the lounge chairs were positioned for a full day of sun & there's cabanas for those who like shade. Each pool has a different vibe one is more lively, one has shade and more quiet & one is good for laps. We were beyond impressed with the beach bar food (highly recommend the burger & fish tacos). Our room was spacious & had a balcony which was good when we had free time to relax before dinner. As a cat person, I thought the best part of the hotel was the family of cats that live on the property. They're super friendly (and will leave you alone if you're not a cat person), some of them even let us pick them up. I was sad to find out that people had complained about them and the hotel was considering moving them when they didn't seem to be a bother at all. The gym was really nice, especially for a hotel gym & had plenty of machines to accommodate a decent size crowd. They also offer classes, I took a yoga class on the beach with Ruth, who was great and super attentive to my back problems. The shops were nice but extremely overpriced - except for the chocolate truffle shop which was delicious & reasonably priced. The breakfast buffet had everything you could ever want for breakfast (even the alla carte menu gave huge portions) - we ate there every morning, their waffles & omelette bar were my favorite & their bacon was cooked perfectly every day. The Meatmarket steakhouse we ate at our first night was impressive, especially for a chain restaurant. Riva had an awesome tasting menu, which was priced beyond reasonably, along with amazing service, hospitality & delicious house wine. Their unique twist on common dishes was impressive & we ate every bite of every course even after we were stuffed because it was THAT good. Housekeeping kept our room in perfect shape & the front desk staff was very helpful when we wanted to plan dinners off the resort & a day trip to Old San Juan. The sounds of the birds at night make it like you're sleeping in the rainforest & very easy to get a good night's sleep.

Our stay at the Courtyard Isla Verde was during spring break March 31st ——April 3rd room was outdated with a musky smell immediately exiting the elevator the only day we got our room serviced housekeeping stole my Grandson’s Apple Watch and we flipped that room upside down to look for the watch when this was reported to the manager on duty they were very unconcerned and made it seems as if we were lying they never got back with us after telling my Daughter that security will get back with us the next day my Daughter had to be proactive and call them again she then spoke with the housekeeping supervisor who stated she was not aware of the incident only after my Daughter asked for Valet slips to show check in and out times to show the head of Security came and spoke with us we were gone from 10 am until about 6 pm and the watch last registered at the hotel at 1:45 and we were not there at that time the lady that is head of security proceeded to say that the person who serviced our room clean it about the same time the watch mysteriously disappeared but also made the remark that the housekeeper has been with them for a while it has been a week and we have gotten no response from our call and complaint to corporate office our the security lady who took our info Beware of this hotel not only do the employees steal and lie it’s in need of a major update we stayed in room 816 becareful the balcony rails are loose and they had two wedding receptions Fri and Sat night and the bldg were the reception was held is located right below the balcony of room 816 the music went on into the wee hours of the night

The location of the hotel is good, just near the international airport, which is more convenient. But the hotel service is very general, and I am particularly dissatisfied: 1. We booked three superior rooms with a view for six nights, but only two rooms were fulfilled. One room defaulted to a small low-rise ordinary room. After many negotiations, the contract was barely fulfilled until the fourth day. 2. The hotel is very dishonest and added 78 yuan for other people’s meals to our bill. After we found out, the receptionist's attitude was extremely bad. After consulting with the restaurant manager, he admitted that there was a mistake in his work and refunded us 78 yuan. U.S. dollars, but not even an apology. This is disappointing because of the loss of intercontinental standards!

The hotel is located by the sea, the beach is very good, the coconut trees are dazzling, and the scenery is pleasant. Although the rooms are not large, they are well-equipped, and some are available. Because I was flying, I didn't book breakfast, it was very close to the airport and it took 8 minutes to reach Uber.

Advantages: The hotel is not far from the airport, and the service attitude is very good. Although there are not many choices for breakfast every day, eggs are all made fresh. There are cocktails and various snacks at night. Basically, you only need to go out for a meal by yourself. Disadvantages: 1. The hotel is not on the seashore. The hotel's own beach needs to be walked for about five minutes. The scenery is of average quality. 2. The hotel has a resort fee of $ 35 per night, which is not so cost-effective. Overall it feels like a good choice.

Todo Excelente Pero La Habitación De Nosotros Tenía Un Pequeño Hueco En La Pared..😕

We stayed here on our way to the BVI and coming back. On our way we had about 8 hours between flights and it was convenient to get in late at night and just a short walk away was the hotel. It is a little odd being in an old unused terminal, but the people that work there are very nice and our room was fine. It seemed like it had been updated recently. We had the included breakfast the next morning and it was your typical included breakfast but also had made to order omelettes which was nice. On our way back from the BVI we stayed there as we had a 5am flight. Super convenient to walk to airport when the flight is so early. Would I stay here as a vacation destination, No. But would I stay here again as a super convenient, clean, acceptable accommodation right at the airport, Yes.

I had the pleasure of checking in with Maeling at the front desk. She was professional, pleasant and informative. The free breakfast and evening reception with free drinks and snacks are a plus! I highly recommend, stay here to feel at home!!!

The first room we were in was too small and the air conditioner was very loud. We could hardly sleep and the beds are full sized not queen sized. I ask three people could I change my room. I kept getting the run around, finally I found someone who could help. I paid a good bit of money to upgrade my room. We only had room service one time in the seven days we stayed there. I asked for service and the receptionist told me they give priority to people who stay there over three days. I BOOKED THERE SEVEN DAYS 🤬. I had to ask for towels everyday, if you are not going to clean the rooms, at least put clean towels in the room. This COVID bull about not cleaning rooms is BS. Do not buy the breakfast buffet. Just order off the menu and save some bucks. We will not stay there again.

Located in Carolina (Sabana Abajo), Segovia Studio Units is within a 10-minute drive of Isla Verde Beach and Carolina Beach. This apartment is 5 mi (8.1 km) from Balneario de Carolina and 8 mi (12.9 km) from Condado Beach.Make yourself at home in one of the 5 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and coffee/tea makers.