Caslano Hotels with Airport pickup service

The accommodation is top in all areas. The only thing that has irritated us a little at the beginning is the unused reception. Check in online, but it has super hit. We could get into the room at 1400 instead of 1500. Because we wanted separate beds, and these were only in the higher category, we were simply ”upgraded”, just top. Also the extra bed for our 5-year-old daughter was mega comfortable. It was all very clean and the daily cleaning was Super. We are and were just excited. We will certainly come back. Thank you for the beautiful reception.

A luxury hotel with an ancient style, good maintenance in a public area, we stayed in the ancient building, a clean room but furniture needs updating. Breakfast is a wonderful meal but without vegetables, very limited for such a luxury hotel, the staff is great, we had dinner not so special for the prices.

With a stay at Garni Gardenia in Caslano, you'll be next to a golf course, within a 5-minute drive of Lake Lugano and Alprose Chocolate Factory. This family-friendly hotel is 16.4 mi (26.4 km) from FoxTown Factory Stores and 0.5 mi (0.8 km) from Museo del Cioccolato Alprose.Be sure to enjoy recreational amenities including outdoor tennis courts and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. A train station pick-up service is provided at no charge, and free self parking is available onsite.Make yourself at home in one of the 23 individually decorated guestrooms, featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Well..... where do I start, this is one of the most breath taking places I have ever visited in the world. I booked this for my daughters 30th birthday it was her choice to go to Switzerland, neither of us had visited this part of the world before and it far exceeded our expectations. It took a plane, train and a taxi to get us to the hotel so a bit of a journey but sooooooo worth it. We flew to Milan, took a train to Lugano and got a cab up to the hotel. Tip catch the 444 bus from the train station, it so much cheaper than a cab and the bus drops you right outside the hotel, we used the bus every time after that to go down to the town. The hotel itself is stunning, the views are amazing, you have to see them to believe the photos do not capture the utter beauty of this place. You will also notice the peace, all you can hear is birdsong, it is absolute heaven. The hotel staff are amazing, they could not be more helpful. We has lots of questions and time and again they helped even printing bus time tables and giving us maps and tips. We had a welcome prosecco on arrival and then went to find our room. WOW! and what a room We had been upgraded from a garden room to a room with a view of the lake and a wrap around balcony. My daughter opened the balcony door and almost burst with excitement, it was amazing. We had a twin room which was large and super bathroom and even the view from the loo. The room was clean and comfortable, there is a safe, fridge and kettle. You are provided with robes, slippers and even a bag to pop your bits in when using the spa. This hotel has thought of everything. I could write a 10,000 word review on this hotel there is so much to say. The infinity pool is warm and you lean your elbows up on the side and just stare at that view. There is an amazing indoor pool which you can swim into from the outside pool through automatic doors. Tip give the sensors a little wave and the doors open quicker. We had two treatments in the Dot spa a massage on one day and a facial on the other, both fabulous and the staff in the spa are great. Breakfast was included in our room rate and had so much choice. We eat in the restaurant for lunch a dinner but also had room service and dinner on our balcony which was lovely and a little bit cheaper to. The view every where are fantastic, it takes 30 minute to get up the mountain so you are very high. There is a little airport way below and we loved watching the planes take off over the lake and we were still way above them. We took a walk through the Algra mountain one morning and whilst it is challenging (its very steep) it is so beautiful and worth the climb. I could say so much more but I think you should just go and see for yourself. You will not be disappointed you will come away feeling on top of the world. My daughter loved it so much she is going to return with her husband for their 10th wedding anniversary. Thank you so much Kurhaus we had the best time.

When you see the beauty of this resort, you expect a unique up-to-standard experience. And then you get there, most of the staff will be very nice. And then everything else falls short. We drove an hour and a half from Milan to get to this place. The photos and display online showed that it was worth it. The pool area is fantastic. The view from up top is superb. And then you get to your room, and you’re thinking “this doesn’t feel like a $350 per night kind of room 🤔”. We call downstairs asking to get something to eat. And there it goes, the horror story of Italian Villa type hotels: kitchen hours. You don’t make kitchen hours you don’t eat. Period. But you’re thinking “when a hotel gives itself a 5 star rating, isn’t it required to serve food 24/7?”. Anyway, “kitchen is closed” was the imposed reality. So we had to wait. Dinner time came, we were tired so we asked to order to the room. Now I’m all for a luxury resort charging me high for fine dining. But I got 4 raviolis, and a small portion of what was supposed to be risotto, but that looked like army rice swimming in a lot of liquid, with lumps of something on top. The raviolis tasted bitter, and the risotto was simply repulsive. And they priced those at around $80. Please look at the photos and see what I mean. At breakfast, where the staff were more than courteous, we then discovered that the kitchen was indeed sub-standard at this place. The food items were okay. Budget hotel level okay. But that is not good enough for a resort at this price, is it? I mean for me to have a mini croissant and not have another, tells you something about how not that great they are. Same goes for the cakes etc. Sub-standard. We ended up returning the food and ordering a cheese sandwich and fries. Which we then had for lunch the next day, because, we arrived to the restaurant 6 minutes after “kitchen closed”. Even the fries were not great. Can you imagine a kitchen screwing up on fries? On the third day we had an emergency back home so we had to leave. We asked them to cancel the third night, and we were going to leave at 9am which is way before checkout time. They refused. We then asked to pay half a room rate as penalty, but the full rate was too much. Especially that we had stayed two nights already. They refused. And so we got charged $350 for a night we didn’t use. I believe that this hotel was beautifully designed, then handed over to management (or the owners themselves) that is not fit for such premises. And cannot hold the required standard. What a disappointment.

Lugano's affordable hotel is very close to the center, the breakfast environment is good, there is a parking lot, and there are discounts at the restaurants next door.

If you are booking a luxury hotel in Lugano, there is no other option for me. While it’s not right in the middle of the City, it’s in a nice and quiet area and the 10-15 minute walk to the city is great for settling the stomach after eating to much pizza. The grounds are simply stunning, the views are amazing, the breakfast buffet is not amazing but very good (Although the woman who seat you could smile a bit more, all the other staff at breakfast are great). The private Lido is awesome. I will never stay at another hotel in Lugano for our annual summer trip, it has won my loyalty for life.

Just beside the cable car station. The cable car takes three minutes to the train station. The hotel has a free cable car card. Warm, warm, free drinks and drinks in the lobby. Wangzhong is quiet. The surrounding shopping restaurant is very convenient, a few steps to the lake. Recommended to stay. But I booked a deluxe room, which is larger than a desk, and it is the highest price in several prices. But the ordinary room given by the hotel does not have a desk. I am too lazy to say it. The next price will be booked at the lowest price.

The room is very good 👍🏽👍🏽 Hygiene: very clean Facilities: very complete Service: great than heart ♥️ than heart ♥️♥️refill refill than heart♥️ refill refill than heart♥️

would like to inform you that I was subjected to a disrespectful attitude by the receptionist, which is completely unacceptable and disrespectful, and contains unacceptable racism. On Friday night 1 September at 23:35, I went to buy a bottle of water and they are people in reception. I asked them for permission to pass before them, so they smiled at me welcoming, but the receptionist refused to pass me and asked me in an unkind way to wait . There was another woman waiting, and after the customer finished his check in, the woman looked at me and allowed me to pass before her because it was only a bottle of water, but the receptionist shouted at me and refused to pass my order with bad way!!! . I left the water and he insisted that I wait even though the woman repeated her words and told him that she allowed me to pass because it was a bottle of water... I strongly object to this inappropriate attitude of your employee..