To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All Reviews(19)
Positive reviews(17)
Reviews with photos/video(1)
Negative reviews(2)
Guest User
Standard Room
Stayed in Jan 2023
Couples
1 review
4.0/5
Very Good
Posted on Jan 19, 2023
Great facility with family service×++++ Satisfying experience, comfortable bed
위치도 편했고 시설도 깔끔하고 좋았습니다 주인분도 친절하셔서 빠르게 소통하고 도움받을 수 있었어요! 추천하는 숙소에용
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Guest User
Stayed in Jun 2024
Other
0 review
3.0/5
Posted on Jun 2, 2024
This is not a hotel, it is a set of rooms in an office/ apartment block and has no facilities other than the actual rooms. Access is via a lift to the 6th floor and then via a code lock. There are simply no other facilities other than the rooms and breakfast was served in a cafe 400 yards away down a busy main street, it consisted of a cake and a coffee, hardly substantial. Parking was a nightmare, a free for all in the surrounding streets and the traffic was a nightmare. Never again.
flora
Stayed in Apr 2024
Other
5.0/5
Outstanding
Posted on Apr 2, 2024
We really enjoyed the included breakfast at the cafe around the corner
Mika
Stayed in Apr 2023
Other
4.0/5
Very Good
Posted on Apr 21, 2023
B&B place with private owned couple. Very nice owners and a nice place to stay. Simple breakfast included and rooms were spacious and clean. The owners were nice and helpful. About 25min walk distance to the Catania center railway station and all the sights in the center. Would definently recommend to others.
Guest User
Stayed in Oct 2022
Other
0 review
1.0/5
Posted on Oct 6, 2022
I had a reservation for 5 nights. Due to the delay of the plane, we arrived 15 minutes later than expected check in. The owner canceled our reservation exactly at 24 hours, saying that we didn't come, even though everything had already been paid for. He didn't answer the calls, so we stayed on the road in the middle of the night and were forced to find a place to stay. We were also damaged for the entire amount. Also the next day with E the owner did not answer our calls. I definitely do not recommend it, because I find such an attitude completely disrespectful!!!
Response from Property: You have made a reservation through the booking platform which has precise booking contractual conditions to be respected. We have a very large window to check-in 12: 00-24.00 (12 hours) if you arrive after the scheduled time we are simply obliged to communicate your NO-SHOW to the platform where you made the reservation . We have not canceled anything, it is the platform itself that carries out the cancellation .... I remind you that you paid to *********** not to us. We have withheld nothing. If you do not know the procedures of the platforms you rely on, you had better read up before you come to hasty conclusions and make these bad figures because you then pass for ignorant as well. Ignorance is unfortunately a bad thing and when you don't want to admit that you are, you end up making a fool of yourself. I have already explained the matter to you, I simply adhered to the contractual conditions imposed by the platform where you relied on. You don't have to be angry with us, but with them. We also don't allow delays of even 1 minute as our check-in window is open for 12 hours, not 3 or 4 hours. Do you think that, after a day dedicated to work, I can afford to lose my few hours of rest waiting for you, who come in the middle of the night when I wake up very early in the morning? You should have thought about it from the beginning, instead of reducing yourself to the last minute.
Verified traveler
Stayed in Aug 2022
Other
5.0/5
Outstanding
Posted on Aug 9, 2022
The accommodation is nice and clean. The breakfast was well prepared. The hosts are friendly. Sandro helped us to book the taxi to the airport.
Guest User
Stayed in Jul 2022
Couples
0 review
1.0/5
Posted on Jul 14, 2022
Be careful when booking Etna Sea House - Sandro (the owner) found loophole in the *********** system. We paid everything in advance through the platform. Although I notified him that we will arrive one day later (due to rescheduled flight), he waited 00:01 and cancelled reservation with "no show". He kept our money and didn't provide agreed accomodation. Meanwhile he rented apartment to another guest.
Orvar
Stayed in Jan 2022
Other
5.0/5
Outstanding
Posted on Jan 21, 2022
Pleasantly surprise by this guesthouse. Very clean, comfort was top notch and the owners were just amazingly kind and caring because I was badly injured while staying there at a restaurant nearby. I definitely recommend Etna Sea House to anyone looking for a great place to stay in Catania.
Vincenzo
Stayed in May 2022
Couples
5.0/5
Outstanding
Posted on May 23, 2022
Good location near center,clean,staff is very friendly
Guest User
Stayed in Jun 2022
Business travelers
0 review
5.0/5
Outstanding
Posted on Jun 16, 2022
Very welcoming and well located! The very kind owners, always careful to please their guests. The room is spacious and very clean, the breakfast rich and varied with fruit, sichokes, yogurt, cakes and biscuits. I highly recommend it
Original TextTranslated by Google
Response from Property: Thank you very much, Knowing that you enjoyed everything makes me happy.
Jean Pierre
Stayed in May 2022
Other
5.0/5
Outstanding
Posted on May 1, 2022
We had a great time ! Thanks to Sandro and Veronica who are very welcoming hosts. The B&B is very clean.