Hotels near L'Optique SM Cebu North Wing, Cebu

The location is walking distance to Ayalla mall which is very convenient. the room was generally clean but the furnitures are a bit old and stained, it looked dirty. The room that i was given had a connecting door to another room which was occupied by others. I could hear their voices clearly when they are talking and laughing. I did not feel comfortable having that comnecting door, but since i was only staying for 1night, i did not ask to be transferred. I just felt like they should have told me before giving me that room. Those who plan to book here, if you are not comfortable having connecting doors to another room, better ask before checkin. Its really annoying when they think its ok.

Since i tried this hotel last January, i never book any hotel in cebu but Bai Hotel, the staff are so friendly and accommodating, even mu transactions is far from Bai hotel, i still prefer to stay this hotel. breakfast js exceptional, i so love it. I highly recommend this hotel when u com to Cebu.

I stayed with my friend here for 4days and 3 nights so far so good most especially the service everytime we call for room service or order for foods they’re very accommodating. For their foods its was so good most specially their pork sinigang it’s so delicious and so worth the price, the servings is large and when I say large it is good for 4-6 people and sorry we really didn’t think of taking a pictures of the room since our mind at that time is occupied with something important

This was our first time in travelling to cebu city we are glad that we book at this hotel. The room was huge and it includes breakfast upon booking. Highly recommended because it was walk in apart from fast-food chains drug stores etc. in the area. Hope to come back and book here again for another trip. Thank you for staff for assisting as for our entire stay.

We had a late and delayed flight but grateful the van (free airport shuttle) waited for us. The lobby was simple & check-in was easy. Before going up to our room, they asked us to get the amenities we need (dental kits, shaving kits & combs). We stayed at the Twin C Room, it has a big ref, kitchen sink, tv, microwave, dining table & chairs & 2 big beds. The bathroom was like the ones in Japan, compact & small. There were no cabinets too. The beds were comfortable to sleep on & the ac was working well. Breakfast was served in what was like a cafeteria hall, it was supposed to be plated but it was served buffet style, breakfast menu was simple. It changes everyday. Location of the hotel is superb & convenient because its connected to J Centre Mall and there were pharmacies, banks, convenience stores & a spa nearby. Happy to have our massage there. The hotel was also beside the Skywater theme park but unfortunately it was indefinitely closed. Checkout was easy too. They allowed us to leave our luggage because we have a late flight, we just came back for it. We weren’t able to avail of the free shuttle going back to the airport because we weren’t able to book a day before (it’s not automatic even if they have your flight information), good thing we have relatives to bring us to the airport. Overall, price was reasonable and we had a nice & comfortable stay here.

This visit to Marco Polo truly saddened me. If you read some of my past reviews of this hotel I noted it was my favorite place to stay anywhere in the world. This was my first post Covid visit and I was shocked and disappointed. - Basic maintenance has not been completed. For example, there is a glass elevator that goes to Blu their rooftop restaurant. This elevator was out of order and when I asked why I was told “Covid.” Covid travel restrictions were lifted a long time ago and that’s no excuse. In a second example, we returned to our room after a long night and the key did not work. It turned out the battery in the electronic device on the door needed to be replaced and the front desk understand the issue immediately, so this must happen often. Good hotels replace these batteries on a schedule so the guests never suffer from dead batteries. - Service, which used to be outstanding?@, is now unacceptable. First, the English language skills of most employees we encountered were sub par. Second, the person who checked me in was being trained, so the check in process was very slow. Third, service at the poolside bar during lunch was slow, the waitstaff inattentive and they failed to include my banana shake on the bill so as we are leaving the grab us and give us a second bill to pay. Fourth, service at breakfast was terrible. I had to ask for black tea three times before I got it, seeking some out 3 times as no one ever came to check on us. When we arrived around 9 AM there was no bacon (later replenished with bacon that looked so bad I did not even try it, fatty and not crisp), there was 1 banana, which was never replenished, there were no juice glasses (later replenished). The food quality was adequate but not nearly up to pre-Covid standards. Overall the service was lacking. - I was also disappointed that the lobby lounge, which used to have live music every night now has piano music only and only 1 night per week I am told. - There was a cart of dirty linens in our hallway both days Some of these things are not expensive or hard to fix. It doesn’t cost a lot to have live music in the lounge nightly as there are lots of singers groups looking for opportunities. It doesn’t cost a lot to make sure you change door card batteries regularly Others are basic requirements if doing business. For example you don’t leave a glass elevator to one of the most expensive restaurants in Cebu out of order for month/years. I am purchasing a condo unit in Marco Polo residences and expected to regularly visit the hotel for meals/drinks, but if this is the quality and service we can expect, then I will not be utilizing their services.

I was looking for a hotel near the airport and near the grocery and restaurants during a recent trip to Cebu. My usual stay had a big price increase and since it was far from the airport, I tried looking for a new hotel. I used to stay at other hotels near Felicity and thought that the prices were a bit steep for hotels without pools. I chanced on them while browsing Google Maps and gave them a call. It's good that they had a vacancy and so I made my way from the client site to the hotel. I was pleasantly surprised with the bright lobby. The single room, though, had a weird layout with the sink just behind the door but not inside the bathroom. Still it was value for money because it had hot and cold water, a cool air conditioner, a refrigerator, a flat screen TV and clean sheets. Since it was just beside the highway, I expected to hear scooters darting across. Well, most of the noise came from fellow guests walking through the corridors after making bar crawls, I guess. Aside from that, the hotel is great value for money. I'm looking forward to staying with them in future trips.

We checked in last Sept.15-17 in Fili hotel we had a blast my family were satisfied all the services they offered. The hotel is a five star hotel, so its all worth it what you paid for. The last day we checked out accidentally we left my sons’s iphone in the room we noticed it when we were on the road heading home. I messaged the duty manager MR. STEVEN ROYO SANTIAGO assured to me that phone is just there in the room. Other staff were looking and asking others to help them to find until MR STEVEN SANTIAGO personally went to the room and searched and he found it. I am so happy, HONESTY and INTEGRITY is the right words for you sir STEVEN thank u so much.

j park was the last on our Cebu trip. I thought a good resort will make us relax before leaving...but NO...this should have been the first on the trip. if you are planning to stay here, this is a good tip to have a full experience. although the the check in is 3pm, you can use the water park as soon as it opens, also you can still use it after your check out until the park closes. the pools and slides are fun, the beach area is great during sunset. a lot of in-house resto and bars but you can also grab your meals without corkage, if you eat it in your room. the connecting suits we booked were spacious and clean. bathroom has shower and tub area, the beds are soooo comfy, and the view is breathtaking. all in all, it was the cherry at the top of our vacation...and pls don't forget to claim your photo shoot. worth it!

We had the pleasure to eat at Belmont Cafe. It was an exceptional experience and the service was second to none. From the greeting upon entry to the quality of food and the attentiveness we received, the entire time was incredible. We had the four cheese pizza, fresh lumpia, Laing and other items. The food was beyond delicious and can’t wait to taste more dishes in the future. We want to give special recognition for Chef Ri, she checked on us to make sure we enjoyed the food, a rare thing and much appreciated. Special recognition as well to our server Michael, he went above and beyond to make our visit memorable and was one of the most attentive I have seen, he provided the highest quality of service and others in the future will have a hard time matching his skills. Thank you for all you did to make our dinner one we will not forget.