Changchun Hotels with Pools

There are couple of things that I love about this hotel and some things that they can be improve. 1. Hotel is nice, bed is comfy as expected 2 . Very near to the mall, where there are tons of delicious food/ restaurants there 3. There is subway just beside the hotel which is very convenient if you choose to take subway 4. Breakfast is varies from Chinese to western which is great. I usually have omelette, toasted bread, coffee and juices. We had issue with the air purifier, and asked for someone to fix it then seems it couldn’t be fixed, then they keep coming back coz after 5 mins of use it’s broken again. We asked to change to another one, at first they keep saying that no way that it’s broken, but it is broken. Finally they changed, but they wasted our time, we wanted to sleep early instead having them in the room with us. This kind service should be improved. They should just take it away and fixed it somewhere else and not to disturb guests.

I stayed in this hotel to celebrate my wedding anniversary and all I can say is wow wow. what a amazing stay I had here. if anyone is going to this hotel I recommend you to find Sophie from the reception counter. She knows what customers like and can make your stay money worth. the hotel and rooms are very clean big and all staff are so kind and helpful first time I got the feeling of a hotel stay in Changchun. Amazing stay. I like to praise the management for the awesome job but just one thing I didn’t like is the restaurant staff is very immature running and tickling each other looks a little unprofessional in a high establishment there. Thank you 我住在这家酒店是为了庆祝我的结婚周年纪念日，我只能说哇。我在这里度过了多么美妙的一段时光。如果有人要去这家酒店，我建议你到前台找索菲。她知道顾客喜欢什么，可以让你的住宿费物有所值。酒店和房间都很干净，所有的工作人员都很友善，乐于助人。我第一次感觉到在长春住酒店的感觉。令人惊叹的住宿。我喜欢称赞管理层的出色工作，但有一件事我不喜欢，那就是餐厅的员工们非常不成熟，在那里的高级餐厅里互相挠痒痒看起来有点不专业。非常感谢。

I arrived at the hotel at 12 noon. Although it was not the check-in time, the front desk lady was very nice and checked me in and upgraded the room. Thank you very much! The hotel restaurant is very convenient. You can scan the code to place an order and it will be delivered directly to the room. The price is affordable and the portion is large. I am very satisfied with the overall service and will stay here again next time I come to Changchun.

Sanitary conditions: Check in on the first night, My friends and I used nearly twenty alcohol wipes Wipe bedside table, sink, water bar After wiping, the wet wipes are dark gray and gray. The bottom of the hand sanitizer on the sink is full of foam when I wipe it. Facilities: -The room only has central air conditioning, which cannot be adjusted, and only heating in winter The heating in the room is really sufficient and it's so dry that I can't sleep There is no humidifier in the room, you need to bring your own -There is no exhaust fan in the bathroom, which I never expected -The indoor ventilation fan is located above the door and is the ventilation fan of the air conditioner. Indoor exhaust gas is constantly circulating, returning odor, and the ventilation fan is extremely noisy Seriously affects my rest -The application water provided by the hotel is actually Ipoh A hotel that costs nearly 800 RMB a night, The drinking water and water bar drinks provided are so average Not as good as ordinary hotel supply -The pillows only have down pillows, which are not supportive at all. Waking up with sore neck and shoulders Hotel services: As a five-star hotel, the service management is really disappointing Call the service hotline directly from the room and the reception attitude is really unsatisfactory. I was disappointed because the drinking water provided in the room was so disappointing. I called to ask if there was any other water. The operator said that this is the only brand. Say in an uncomfortable tone ”Then what water do you want?” Politeness is the most basic quality for hotel employees Later I told the hotel manager what happened. The manager first apologized to the operator and helped me change my drinking water. I originally wanted to have a better experience during my two-day trip to Changchun before booking this hotel, but I was extremely disappointed. Hotel benefits: convenient location, Next door is the Youshan Shopping Mall, diagonally opposite is Wanda Right at the door is tram No. 54 and cultural and tourism trains. Opposite is the old Changying

Had yet another fab experience at this great hotel! As always, this hotel offers a great escape from the city; with fab gardens, excellent food, and an endless array of activities to keep everyone happy. Beautifully appointed rooms with enormous beds and marbled bathrooms and lush toiletries. The staff here are so courteous and helpful-impeccable service. Throughout the entire facility you are greeted and guided around. A special mention goes to young Fairy for all her efforts; from check in through to check out. Our every wish was accommodated, even when I requested for a birthday cake (to surprise my friend) Fairy organised it and it was freshly prepared and delivered to the lounge, accompanied with fresh fruit! Wow! Thank you Fairy for all your hard work! This is my All time favourite now. Thank you all for looking after us so well!

The cervical spine is not very good. I just wanted to call the front desk to see if there was a hard pillow. I found a caring card. I sent a cervical pillow. I knew that it was a parent-child and prepared slippers and toiletries for the children. The service is very intimate. There are also various activities during the eleventh period. I participated in the non-legacy paper cutting activities with children. It is very meaningful. In short, it is worth recommending.

The reason for staying in this hotel is to go to Jingyuetan Lake conveniently. The hotel has convenient transportation and the subway station is within 100 meters. The hotel is clean and hygienic, the food is very good (including breakfast), the waiters are very polite, especially the warm and thoughtful service of Manager Cheng Cheng, which touched me a lot. The swimming pool was cleaned on the day we came, and she took the initiative to upgrade the suite for us. I like the hotel's service and will come again next time!

Service: Miss Yuli who checked us in was also very enthusiastic, professional and attentive. She also gave us a small gift from the hotel when we left the hotel, which was really nice. Facilities and environment: The hotel has free parking, convenient parking and charging piles. There is a car park next to it with good air. There is a shopping mall opposite, which is also convenient for shopping. Accommodation: The room is also relatively comfortable and spacious, and the room cleaning is also very timely. I like buckwheat pillows. It is very good to have help prepare them in advance!

Good location, 7 minutes by taxi from Changchun West Railway Station, downstairs is the subway station; The room is nice, clean and tidy, with large floor-to-ceiling windows; The service is still very enthusiastic; I don’t know if I didn’t eat breakfast;

Hygiene, facilities, environment, passing by in a hurry, since I choose to live in this store, I don't care about these, only the service I want to talk about. An episode triggered by a 10% off dining coupon for staying guests. Because we were hungry, our family of three completed the check-in procedures, put down our luggage in the room, and went to the Chinese restaurant on the second floor. My husband wanted a private room, but the waiter said that we can’t do a private room without a reservation in advance. OK, let’s eat in the lobby, and then The waiter said that their restaurant has a 15% service charge, which we accept. As a result, after ordering the meal, the waiter disappeared~ The men and women who served the food were also different. He asked for hot water with the boy who served the food. He brought a pot, put it down, and left. Wait for my daughter to think about it+ Bottle of drink, waited for a long time, only to see a waiter wearing clothes passing by, hurriedly called to stop, and then ordered~ After eating like this, I went back to the room, because I had to go to the car to pick up something for the child, I found the room card origami There is also a 10% discount coupon (as shown in the picture below), I thought I didn't use the coupon, the hotel can always give me a breakfast coupon, right? (Dining costs 1312 yuan) By the way, I went to the front desk to ask. The handsome guy at the front desk said that the coupon was used in the Chinese restaurant and asked me to communicate with the Chinese restaurant. I went to the Chinese restaurant on the second floor and explained to the cashier. Asked for a breakfast coupon, she said she would call to ask for instructions, but the phone rang a girl dressed as a waiter and asked me to tell her. I explained how the coupon was useless, and the beauty ”responded” very quickly. She came up and said that I had paid for the meal and could not get a refund; I said that my discount coupon was useless after all, and I could give me a breakfast coupon ? In the end, she told me that the 10% discount on this coupon was a previous event, and the event had expired... This is not a big deal, and it is extremely insulting! After the event is over, give me a coupon for the one who just checked in? ! 10,000 words omitted here...... As far as this matter is concerned, although the final processing result is considered satisfactory, the process I have experienced is quite tortuous for me. Whether it is the front desk of the hotel or the restaurant, the overall service is not satisfactory.