Echarm Hotel (Changsha High-speed South Railway Station, Convention and Exhibition Center)

Echarm Hotel (Changsha High-speed South Railway Station, Convention and Exhibition Center) Reviews

Echarm Hotel (Changsha High-speed South Railway Station, Convention and Exhibition Center)

Building 8, Huizhan Xingjie, Intersection of Guozhan Road and Xiangzhang East Road, Changsha County, Hunan, ChinaView Hotel Details
Echarm Hotel (Changsha High-speed South Railway Station, Convention and Exhibition Center)
Echarm Hotel (Changsha High-speed South Railway Station, Convention and Exhibition Center)Echarm Hotel (Changsha High-speed South Railway Station, Convention and Exhibition Center)Echarm Hotel (Changsha High-speed South Railway Station, Convention and Exhibition Center)
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Echarm Hotel (Changsha High-speed South Railway Station, Convention and Exhibition Center) Guest Reviews

4.7/5
Outstanding
692 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(692)
Positive reviews(666)
Reviews with photos/video(260)
Friendly front desk staff(103)
Awesome amenities(79)
Offers pick-up/drop-offs(76)
Delicious breakfast(74)
Quiet & comfortable(73)
Large rooms(47)
Close to train station(20)
Negative reviews(26)
blackcupcake999
Standard Double Room
Stayed in Jun 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Good location close to both the international convention and exhibition centre and the train station. The hotel is also located in a new, clean and beautiful area: looking across a green scenery and sport field but in a seperate lot to ensure a quiet and relaxing atmosphere. The facility is modern and very clean so it gives you an impression of high-end hotel but the price is surprisingly a bargain compared to others. It may be a little away from Changsha city centre but the price makes up for it. Furthermore it’s close to the airport, train station and also very easy to book taxi to go every where. The room is spacious, clean and tidy with all the amenities and convenience you will need. The king bed is comfortable and the atmosphere is quiet and nice so I had plenty of good night sleeps. There is also an option of converting the sofa into an extra bed at no fee but I didn’t need it. On the 1st floor there is a small supermarket where you can find most of the common stuff and snacks. Next door there are a few restaurants if you are too lazy to go out. Moreover, amazing customer services, the staff were polite, helpful and the checking in was quick and easy! Changsha was stormy the day of my flight and there was difficulty getting a taxi to go to the airport because some roads were flooded. The hotel staff just noticed me sitting and waiting then offered to help getting me to the airport. Luckily if it wasn’t for the assistance of the hotel staff and the relatively closeness of the hotel to Changsha airport, I would not have made it to the airport in time for my flight. All in all, 5/5 ratings and compliments from me to this hotel and the staff!!
Response from Property: Hello dear guests! Thank you very much for your recognition and support of our work. The hotel is located at the Changsha South High-speed Railway Station, and has prepared a free shuttle service for you. The whole journey takes about 10 minutes. At the same time, the hotel housekeeper is available 24 hours a day, and we will follow up on your every need and become a friend or even family member you can trust. Thank you very much for your stay and appreciation! Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. Thank you again for your stay and review. We sincerely look forward to your stay again. Wish you all the best!
CHOI FONG
Standard Room (2 beds)
Stayed in Mar 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Mar 28, 2024
The Buffet were lousy. Most of the food were almost finish at 7.30am. By the time you come down at 7.30am no more food. And I ask the person in charge how come you do not replenish. He only mention no more and no replenish. I asked him the buffet were till 0930 am. And we as a customer paid the money for the breakfast buffet. He were very rude just says no more. This is really really no good service and the worst Breakfast Buffet I ever had. Everything is empty. What to eat????? The manager which I put a ring. Very very bad attitude and service.
6/7
Response from Property: Hello, dear guests! Thank you very much for your stay and comments. From your comments, we regret to see that the stay did not meet your expectations. Hotel staff will be strictly trained and breakfast buffet variety rectification, to bring you inconvenience, we apologize, looking forward to your call! Also sincerely look forward to your visit again, I wish you a happy life!
Guest User
Standard Double Room
Stayed in Jun 2024
Other
3 review
5.0/5
Outstanding
Posted on Jun 18, 2024
The room is very clean, and the mattress is very comfortable. The latex mattress is soft and very good. I have stayed in many chain hotels before, and I still feel that the quality of this one is the same. The toiletries are very good, and the main thing is The facilities are complete, there is a laundry room, and the hotel also provides free gifts. Their Changsha breakfast special rice noodles are also delicious, not expensive, very affordable, recommended
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your stay and appreciation! Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again and wish you a happy life!
Anonymous User
Standard Double Room
Stayed in Jun 2024
Other
7 review
4.2/5
Very Good
Posted on Jun 19, 2024
The surrounding area is very quiet, and there is a large parking lot where you can park for free. The price-performance ratio is very good. The hotel looks very luxurious. There are four floors in total, which is relatively large and there are many rooms. Enter the room The size of the space is just right, and it's summer. They are very attentive. The room is also equipped with mosquito repellent. I can sleep peacefully at night and there are no mosquito bites. The room is also very hygienic. It is very convenient for business trips. They can also take the high-speed rail Free pick-up and drop-off at South Station. I have already recommended it to my friends. I will come again next time I have the opportunity.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your stay and appreciation! Your appreciation is a great encouragement to the hotel and the driving force for our progress. Remember to give us a 5-star rating next time. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again Come and wish you a happy life!
Guest User
Special Queen Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 12, 2024
I didn't think of commenting until the last day of my stay. The hotel I booked for my colleagues during the exhibition received unanimous praise. The key point is that it is close to Changsha International Convention and Exhibition Center and is convenient for walking. The restaurants and subway stations next to it are nearby, which is convenient for eating. The breakfast is good, especially the Changsha rice noodles are delicious. The breakfast variety is also very complete and the taste is good. The facilities are complete, there is a self-service coffee machine at the front desk, and there are sofas and round tables in the lobby bar for us to meet guests and chat. The room is clean, the towels are very thick, the sound insulation is good and quiet, and the stay experience is very good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and praise! Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again and wish you a happy life!
Guest User
Standard Room (2 beds)
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 12, 2024
Highly recommended!!! This is really a very comfortable business hotel I have ever stayed in... It is right next to the Ruicheng Test Center, the location is very convenient, and the service is also very good. I chose this hotel for the exam this time and it was really a good experience. It is also very friendly to bring children. There are robots that can deliver takeout. The bed and quilt are very wide. The room price is affordable and just meets my reimbursement standard. The staff is also very kind. There is a self-service laundry room on the first floor. The beautiful lady in the front hall saw that I brought two children to check in and arranged a free pick-up station for us. Thank you very much for their thoughtful service.
Original TextTranslated by Google
6/8
Response from Property: Dear guest, hello! Thank you very much for your stay and praise! Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again and wish you a happy life!
Anonymous User
Standard Double Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The hotel environment is good, quiet and comfortable. There is a free shuttle to the high-speed rail station. The driver's service attitude is very good. The front desk reception is fast to check in, and I was given a free room upgrade, which is great. I went to the convention center next to the hotel to attend a meeting. It was raining outside. The front desk saw that I didn't bring an umbrella ☔, and gave me an umbrella for free. The service was considerate
Original TextTranslated by Google
6/9
Response from Property: Dear guest, hello! Thank you very much for your stay and praise! Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again and wish you a happy life!
Shaonianshi😀
Standard Double Room
Stayed in Apr 2024
Other
4 review
4.0/5
Very Good
Posted on Apr 23, 2024
The room is OK, the facilities are good, relatively new, no odor. The room is relatively quiet with good soundproofing. I haven't thought of anything else yet. It's not too far from the subway entrance, it's moderate.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and praise! Please give us a 5-star review next time. Your praise is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again and wish you a happy life!
Guest User
Standard Double Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 20, 2024
I came here to attend a meeting. It is very close to the International Convention and Exhibition Center. The hotel has a beautiful environment and the front desk service is very enthusiastic. This hotel also has a free pick-up service. The room is spacious and bright, the bedding is comfortable, and the service staff is warm and thoughtful. It is very suitable for business trips and tourism.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and praise! Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again and wish you a happy life!
Guest User
Standard Double Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The environment of the hotel is very quiet, allowing me to relax. The price is very reasonable and cost-effective. The room price is relatively low, which is really good value for money. The beautiful lady at the front desk also gave me a free breakfast coupon, which tasted very good
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and praise! Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again and wish you a happy life!
Anonymous User
Standard Double Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 16, 2024
The hotel has an elegant environment and unique decoration style. The front desk staff is enthusiastic and the check-in speed is fast. They also introduced me to the special snacks around Changsha. The hotel beds are very comfortable and quiet, allowing people to sleep well until dawn. The room is fully equipped, there is a self-service laundry room, and the surrounding transportation is convenient, close to the subway entrance
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and praise! Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again and wish you a happy life!
Guest User
Standard Double Room
Stayed in Apr 2024
Solo travelers
14 review
3.2/5
Posted on Apr 14, 2024
The air conditioner doesn't work, it's very hot when I sleep, and why is there blood on the sheets under the pillow... Do you change the sheets?
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience and look forward to your call! At the same time, we sincerely look forward to your visit again and wish you a happy life!
Anonymous User
Standard Double Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 11, 2024
This is a very nice hotel. The room is spacious and bright, and the bed is comfortable, so I can enjoy a good sleep. The staff's warm service makes me feel warm. The hotel also provides a rich buffet breakfast. The hotel front desk service attitude is very good. If there are any problems, they can be solved in time, which makes me feel relaxed. The front desk lady is very beautiful. 🤓
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and praise! Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again and wish you a happy life!
Guest User
Standard Double Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 9, 2024
The service at the hotel front desk was warm and thoughtful, and all the questions I raised were carefully solved. There was no noise at all near the hotel. The overall environment was warm and quiet, and the room was clean and tidy. The food in the hotel restaurant tasted very good, and there were many varieties. I will choose it next time.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and praise! Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again and wish you a happy life!
Guest User
Standard Room (2 beds)
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 2, 2024
The environment is very good, the service is in place, very comfortable
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and praise! Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again and wish you a happy life!