Hotels in Changshu Downtown Area, Changshu

Good: It's fairly convenient to take a rented electric scooter to nearby scenic spots, but all the surrounding shopping malls are closed, so there's not much to do. Good: The front desk was good. I checked in late at night, and the check-in process took quite a while; perhaps the printing press wasn't working properly. Good: They even provide laundry detergent for laundry, which is thoughtful. Wait for improvement: The room would be perfect if it had more desks for storage and a simple wardrobe.

I booked two rooms for two nights, each including breakfast and a meal at the cha chaan teng (Hong Kong-style cafe) daily. The hotel is conveniently located; you can take a bus directly from the high-speed rail station, which takes about 20 minutes, and it's just a short walk from the bus stop. I informed them in advance that it was my sister's birthday, so one of the rooms was decorated and came with a fruit platter, which made my sister very happy. Last night, we received complimentary mung bean soup and a fan, but it seems there was nothing tonight. The swimming pool is outsourced, so even non-guests with a membership can use it. However, the smoke smell was far too strong. I ended up opening a few windows and staying for only half an hour before leaving because I couldn't stand the secondhand smoke. There were also people smoking in the hallways and elevators; a strong smell of smoke hit you as soon as you entered. I hope the hotel can implement stricter controls regarding this. The service, however, was excellent. The rooms provided small bottles of shampoo, shower gel, and lotion. Since we were hiking and swimming, we showered two or three times a day, and with long hair, we used a lot. I called several times for refills, and they were always promptly delivered.

The room was great. The bedside table had a wireless phone charger, the gym had relatively extensive facilities, and the laundry room had a washing machine that automatically added detergent, and the dryer was also very powerful. The breakfast was good! The downside was that the room was a bit cramped.

This is a brand-new Atour hotel, and its location is excellent. It's super convenient whether you're heading to Yushan, Shanghu, or the pedestrian street. What's even more impressive is their service; it truly feels human-centered throughout. This will definitely be my top choice next time I visit Changshu.

The hygiene and environment are both great, and the service attitude is especially wonderful! I'd like to give a shout-out to the lady at the front desk who helped with check-in; she was very thoughtful and helped us upgrade to a room with a balcony. The facilities are also very complete. You can even access the mall across the street directly from the hotel's second floor via a sky bridge – the view of Qinhu Lake is really nice! The only minor drawback is that the room door isn't very soundproof. You can hear conversations in the corridor crystal clear, especially in the morning. If you happen to have kids staying next door, their chattering, and the constant opening and closing of doors make it impossible to sleep in.

This hotel was an amazing experience! The smart home features throughout were a thoughtful touch, and the gym, laundry room, restaurant, and parking facilities were all excellent. The front desk staff were incredibly warm and attentive, and our room was spotlessly clean and super comfortable. There's even a self-service coffee machine and tea in the lobby – they really paid attention to all the little details. My stay here was fantastic!

Good quality and low price, the first choice for business trips. Convenient transportation, complete shopping, dining, leisure and entertainment facilities in the surrounding area. Good quality and low price, the first choice for business trips. Convenient transportation, complete shopping, dining, leisure and entertainment facilities in the surrounding area.

The lady at the front desk wearing glasses is very enthusiastic. It doesn't matter if I check out a little late for something. In addition, the air conditioning is much better than that of Tianming International Hotel. Although it is a little cheaper, I still insist on choosing this hotel. The hotel is clean and comfortable

As expected of a high-quality hotel, the attention to detail is evident in every aspect, and the stay far exceeded expectations! Upon arrival, the front desk greeted us proactively, offering warm water during check-in. There was no long wait, and they even thoughtfully upgraded our room, maximizing our positive impression. The room was spacious and well-laid out, with a simple yet stylish interior design. The furniture and appliances were all from top brands, easy to use, and fully functional, making it convenient for working or grooming. A comfortable sofa by the window provided a relaxing spot to enjoy tea and the view. The lighting throughout the room was adjustable to suit different needs. Cleanliness was impeccable; the bathroom glass and mirrors were sparkling clean and watermark-free, the toilet was thoroughly disinfected and odor-free, and even the toiletries were sterilized at high temperatures. Even hard-to-reach areas like under the bed and corners of tables were meticulously cleaned. The hotel's facilities were comprehensive, with a fully equipped and regularly cleaned gym, and a laundry room with dryers and detergent – ​​perfect for business travelers. The 24-hour concierge service was responsive and readily available, quickly resolving any needs. Breakfast is a buffet with freshly ground coffee. Waiters promptly clear away empty plates during your meal, providing attentive and undisturbed service. The location is excellent, with convenient transportation nearby. There are convenience stores and restaurants downstairs, making it easy to get around and shop. Returning to the hotel at night is also very safe. From check-in to check-out, there were absolutely no complaints. The facilities, service, environment, and details were all top-notch. A five-star rating is well-deserved, and I will definitely stay here again next time!

The room was quite spacious. Since we drove there, we called the hotel front desk in advance to reserve a parking space, which was free – a great feature. The front desk staff were incredibly welcoming. The room was clean and hygienic, with no unpleasant odors. The room was located near the residential area, so it was very quiet. The shower had a strong water pressure, and the water temperature was just right. I highly recommend staying here.