Kiani Beach Resort Family All Inclusive Guest Reviews
4/5
Very Good
45 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities4.1
Service4.1
Cleanliness4.1
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Positive reviews(44)
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Negative reviews(1)
Guest User
Family Room with Mountain View
Stayed in May 2023
Family
6 review
3.5/5
Posted on May 16, 2023
The staff in reception is not so friendly the food is not like a 5 star hotel the most of the menu is frozen except the grill that they cook the meat the same time. They don’t have many rackets for the ping pong only 2. The list of the free cocktails for the all inclusive program is so limited and for the classic cocktails is extra charge.The bars and the restaurants is open until 23:00 after that only ghosts is outside. The heated pool is not so hot. The jacuzzi on the spa is not working. The only good thing is the rooms is very big very clean with nice views includes a kitchen fridge A/C and spurs and spoons and they gave us and an upgrade to a loft room.
HeeKyeong
Superior Family Room
Stayed in Jul 2024
Family
2 review
3.2/5
Posted on Jul 26, 2024
It was comfortable to go all-inclusive, but I was very bored with the same food. I didn't see a single common shrimp. There were a variety of fruits.
Still, I went to play in the water and took a tour through the travel agency in the hotel.
The time went by well and it was great~!
The room was cleaned well and the staff were all friendly during meals!
I used a taxi recommended by the hotel.
It was 45 euros from the airport to the hotel!
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Guest User
Superior Family Room with Sea View
Stayed in Oct 2023
Family
9 review
4.2/5
Very Good
Posted on Oct 31, 2023
This all-inclusive resort is truly suitable for families.
It was nice to be able to have all our meals at the resort.
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Guest User
Superior Double Room
Stayed in Jul 2021
Family
14 review
5.0/5
Outstanding
Posted on Nov 24, 2021
I hope the epidemic is over soon, and I still want to play
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melaniecG205ER
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 5, 2024
The holiday was booked for my 40th, I went with my mum partner 14 year old son and my in laws, I literally didn’t want to leave. Alex who did the bingo was absolutely amazing and really made us laugh and got so involved with us all, taking time to come and speak to people and when I won bingo he was full of smiles and banter! A great guy!! Very easy on the eye too. Eleniky who was part of the house keeping team was by far the most amazing lady ever, she felt like part of the family by the time we were leaving she was smiley and very welcoming her and my mum also bonded well. The hotel was beautiful the rooms were lovely and so spacious, always well looked after. Food was good, I guess all inclusives tend to all be the same with the styles of dishes but was always something for everyone. The staff were always helpful and friendly. The views were stunning from the hotel. Could have been more for adult entertainment but I guess it’s a family hotel so more for children of younger ages. The hotel is a bit further out from main towns but a bus stops at the top of the road and a little marker shop by the bus stop with very friendly staff. I had a massage on the sunbed by the spa staff who were friendly and I ended up with some body mist they sold… smells insane and now reminds me of my wonderful holiday! I celebrated my 40th whilst I was there and the room was decorated and a lovely huge cake was made, made me feel very special. Wonderful crepes made on the bars, super yummy! All inclusive cocktails actually were strong enough, some places I’ve been and you get them and they are super weak, I did buy a few cocktails that wernt on the free drinks and omg they were absolutely insane. although I don’t have young children I’d still go back to Kiani beach. I really do miss Crete. Thank you for making my holiday one to remember
6/39
Response from Property: Hello and thank you for taking the time to review us! We also thank you for mentioning all the parts of your stay that you were happy with. We look forward to welcoming you back to Kiani Beach Resort and wish you well on your future travels!
Vocal S
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 8, 2024
Fabulous week. The food was great, grilled pork gyros was amazing!! The upgraded drinks were worth it, I lived on Mai Tais all week. Shoutout to the bartender Dimitiri. Special mention to the animation team, led by Gemma. Wow their vibes were awesome. The highlight of our week stay was ABBA tribute band. The girls had an energy I will not forget and I wish I could have seen it again. Will return to this hotel for sure.
Response from Property: Hello and thank you for taking the time to review us! We also thank you for mentioning all the parts of your stay that you were happy with. We look forward to welcoming you back to Kiani Beach Resort and wish you well on your future travels!
Rina2404
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 8, 2024
Myself and 4 friends have returned from a 3 night stay at the resort. This was a little break to celebrate our 20+ year friendship and we had a wonderful time. Our group had varying dietary requirements and the 3 buffet restaurants offered some delicious and healthy options. Our favourite was the restaurant in the new wing where our vegan friend was made a cheese-feee pizza by chef Raj, a spicer omelette was made for a friend who likes a bit more heat, other options and allergens were explained to us also. We were all in Maisonette Loft Open Plan rooms which were incredibly spacious. This was a two level room, with beds and bathrooms on each floor. If that wasn’t enough we had a sea facing balcony, and an outside space with a jacuzzi and seating. The rooms had sufficient storage and bathrooms were clean. Due to the size, layout and possibly the time of year we visited (early October), the hotel never felt overcrowded. We have to mention the excellent staff who provided a 5-Star service: Raj (Chef), Gemma (entertainment), Dimitris (bar), Bijal (bar) and Bal Krishna (bar and restaurant). Thank you so much for making this a truly memorable trip and looking after us all.
Response from Property: Hello and thank you for taking the time to review us! We also thank you for mentioning all the parts of your stay that you were happy with. We look forward to welcoming you back to Kiani Beach Resort and wish you well on your future travels!
Katarzyna s
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Oct 4, 2024
We just come back from family holidays at Kiani Beach Resort. Everything about that’s place is amazing Lovely staff,special thank you to Dimitris,Bigay and Angelika. They work so hard without complaints,very helpful and always happy. I can recommend that’s hotel to couple with kids or without.Rooms with private pool so cool and posh.
Danielle P
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Oct 3, 2024
We went as a larger family group of 5 adults and 3 children and had an absolute blast! Hotel staff couldn't do enough for you, always happy to help, great service and the animation team are fantastic. They all work so hard. Food was amazing, so much choice and delicious. There really is something for everyone. Evening entertainment was a little hit and miss. Out 2 year old loved the mini disco and bouncy castle each evening. The other entertainment we found was aimed at the younger audience. Our 11 year old wasn't really interested and 9 year old went back and fore, but not a problem for us. We took a pack of playing cards and had a great time. Rooms were fantastic. Spotless. We stayed in a superior maisonette and it was perfect. Everywhere was always kept so clean. We had such a lovely time. Thank you to all involved in running this amazing place! You're doing a great job!
6/7
Response from Property: Hello and thank you for taking the time to review us! We also thank you for mentioning all the parts of your stay that you were happy with. We look forward to welcoming you back to Kiani Beach Resort and wish you well on your future travels!
Lauren Jessie W
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Oct 3, 2024
We’ve just returned from the most incredible family holiday at Kiani Beach Resort, and let me tell you, it was everything we needed and more! We have three kids — a 6-year-old, a 3-year-old, and a 5-month-old baby — and if you know, you know. Traveling with kids can be intense. But the moment we arrived, the amazing staff made us feel right at home (shoutout to the staff for going above and beyond at every turn!). The kids’ facilities here are next-level — from splash pools to a great kids’ club . We didn’t leave ours at the kids club but stayed with them . Our 6-year-old lived in the pools, and our 3-year-old was obsessed with the playgrounds and mini disco. Even our baby had her own special moments, thanks to the baby facilities dotted around the resort, making everything super easy. Everything is pram friendly too with lifts and ramps everywhere! We stayed in one of the pool rooms, which was absolutely immaculate. Being able to just step out of our room and into the pool? Total game-changer with the kids. Plus, we never had to worry about meals, as there were so many family-friendly dining options that suited even our fussy little eaters I honestly can’t recommend this place enough. If you’re looking for a family-friendly getaway where the kids are in paradise (and if your children are older than 4 then the parents can get a bit of a breather too as you can leave the kids at the kids club unaccompanied if they are over 4) Kiani Beach Resort is the spot. We’ll definitely be coming back!
Response from Property: Hello and thank you for taking the time to review us! We also thank you for mentioning all the parts of your stay that you were happy with. We look forward to welcoming you back to Kiani Beach Resort and wish you well on your future travels!
Mark H
Stayed in Sep 2024
Couples
4.0/5
Very Good
Posted on Sep 12, 2024
Kiani beach resort is a fantastic place. It is very close to facilities/amenities and the staff are nothing but helpful. The only downside for me personally was that the food at times can be quiet repetitive when you are self serving via the buffet, this is not to suggest the food is poor because that is far from the case. We thoroughly enjoyed our stay here, but again we left the resort several times to explore Crete. We would advise anyone travelling to rent a car, we had an amazing day out when doing so. I would like to give a special mention to Dimitris and Bijay who served drinks by the pool bar. These guys were absolutely amazing at their job, and the best part about them as a whole is they make you feel at home. Another special mention would be to our fellow Irish woman Gemma who worked in the entertainment part of the hotel. She again made us feel very comfortable, also giving us several tips on our first day of what attractions to see locally etc. Thank you Kiani, we will be back one day.
Response from Property: Hello and thank you for taking the time to review us! We also thank you for mentioning all the parts of your stay that you were happy with. We look forward to welcoming you back to Kiani Beach Resort and wish you well on your future travels!
terencewilley
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 26, 2024
This is truly a 5 star family all inclusive hotel resort with 5 restaurant options including fine dining, 5 pools and a large indoor pool to freshen up out of the sun. Excellent food buffets which the children loved and complimented by lovely caring staff The rooms are all family size spacious and a great location looking over Souda Bay. I would thoroughly recommend this hotel and if are prepared to pay an extra €15 a day per head then take the upgrade for premium drinks and other discounts.
6/10
Response from Property: Hello and thank you for taking the time to review us! We also thank you for mentioning all the parts of your stay that you were happy with. We look forward to welcoming you back to Kiani Beach Resort and wish you well on your future travels!
Paul S
Stayed in Aug 2024
Family
4.0/5
Very Good
Posted on Aug 29, 2024
Great little spot with good attention to detail, lovely food and a good variety of pools and activities for adults and kids alike. Right on the sea too! Only reason not to award 5 stars is the fact it is a little isolated with not much within walking distance
Tomasz B
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 27, 2024
Very nice hotel a specially for kids, and very kind and helpfull service, special thanks for lifeguards and bartender Angelika from pool bar - great coctails. There are tree restaurants serving very tasty meals, every time you can find something what you like.
Response from Property: Hello and thank you for taking the time to review us! We also thank you for mentioning all the parts of your stay that you were happy with. We look forward to welcoming you back to Kiani Beach Resort and wish you well on your future travels!
catbarnwell78
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 20, 2024
Simply beautiful! We have just returned from a very tranquil week’s holiday. The rooms are spotless, cleaned everyday and fresh towels replenished everyday too. The food is plentiful and delicious. My teenagers especially enjoyed fresh crepes made all day, everyday on the beach front. Well worth getting up to watch the sunrise and enjoy a cuppa on the beach. We personally preferred the original complex on the beach front with its cool breeze and stunning views. A trip to Chania old town/harbour is a must do, simply gorgeous place and just 25 minutes in a taxi. All in all a perfect week’s holiday.
Response from Property: Hello and thank you for taking the time to review us! We also thank you for mentioning all the parts of your stay that you were happy with. We look forward to welcoming you back to Kiani Beach Resort and wish you well on your future travels!